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Public Tickets

Eughine Dunnion Mobile phone optimisationClosed General Help on the Theme   Updated December 29, 2023 at 5:41pm   2 Most recent comment from Max:Mobile layouts can be managed independtly using Elementor Editor and with custom CSS.See this article: https://elementor.com/help/mobile-editing/ Malik Promote Theme Hero ImageClosed General Help on the Theme   Updated December 29, 2023 at 5:05pm   4 Most recent comment from Max:Our original image is 650x911 px Craig Addy Keeping a playlist privateClosed MP3 Audio Player Plugin   Updated December 29, 2023 at 4:49pm   9 Most recent comment from Max:Hi,Yes the Hide Sticky on the excluded URLs option should hide the sticky player. Make sure to clear your browser site cookies.This is related to the continuous audio playback in the sticky player ind ... Malik Promote Theme - Mobile Menu is duplicatingClosed General Help on the Theme   Updated December 29, 2023 at 4:11am   2 Most recent comment from Malik:Was able to resolve this Jamie Premium Feeds and PowerPress compatibilityClosed MP3 Audio Player Plugin   Updated December 29, 2023 at 12:07am   4 Most recent comment from Max:No we dont have this feature at this time I'm afraid, sorry Jochen Schmidt-Hambrock displaying an mp3 pro playlist with a Spotify blockClosed MP3 Audio Player Plugin   Updated December 28, 2023 at 2:46pm   2 Most recent comment from Max:You cannot use our custom player's post template to keep only the player's album cover without a track im afraid, sorry Karl Themefailed to installClosed Get Started with the Theme   Updated December 28, 2023 at 12:14pm   2 Most recent comment from Max:HiYou are uploading the wrong file. Unzip the file called "UNZIP-ME-FIRST_Sonaar-WP-Package.zip" on your computer first, then upload the file called sonaar.zip which is located in the /theme/ folder. mike Woocommerce - continuous audio not workingClosed MP3 Audio Player Plugin   Updated December 28, 2023 at 2:29am   2 Most recent comment from Max:Hi,AJAX page loading is not compatible with WooCommerce Plugin im afraid. This is a known issue that we reported to the WooCommerce team a long time ago and they have not moved on this issue yet. Miloš Extending the MP3 pluginClosed MP3 Audio Player Plugin   Updated December 27, 2023 at 7:16pm   6 Most recent comment from Max:Hi,I never tried my idea so I dont know if it will work..its just an idea.Basically, you set different track version using ACF Fields in your product.Then add a sonaar player in the product post templ ... walter keener image button for single singleClosed MP3 Audio Player Plugin   Updated December 26, 2023 at 9:41pm   3 Most recent comment from walter keener:Thank you for your help - this will work. Michael critical error is still present in the theme core files. Please see this screenshot of the critical error: https://prnt.sc/QwUYfmnL7kTCClosed Get Started with the Theme   Updated December 26, 2023 at 7:13pm   8 Most recent comment from Max:I can't seem to be able to reproduce on my computer. Could you please elaborate on the steps to reproduce the issue on my end and I will check this for you and send me screenshot of the issue, Jacob Borggreve ErrorClosed MP3 Audio Player Plugin   Updated December 23, 2023 at 6:01pm   4 Most recent comment from Jacob Borggreve:now okay Jorge My IceCastUrlClosed MP3 Audio Player Plugin   Updated December 22, 2023 at 4:02pm   2 Most recent comment from Max:It looks more a JS issue than a feed issue. Could you please provide me temporary access to your WP-Admin (WordPress dashboard), I will gladly check the issue you have. To create an access: Log in ... Glenn search has stopped workingClosed MP3 Audio Player Plugin   Updated December 21, 2023 at 9:37pm   8 Most recent comment from Alexandre Dubois:Please let us know is you observe some issue. Have a nice day. Alec Dobson Rebirth Template EmailClosed General Help on the Theme   Updated December 21, 2023 at 9:01pm   2 Most recent comment from Alexandre Dubois:Hi Alex, Go to wp-admin>woocommerce>settings>emailsAnd change the Email sender options