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Public Tickets

Phil Watkins Editing TextClosed General Help on the Theme   Updated January 12, 2024 at 2:41pm   7 Most recent comment from Alexandre Dubois:Hi Phil,What you've done seems to work well. Can you tell me in what situation the subtitle disappears? On my device, it's always visible. Did you know that you have the option to disable th ... Matteo Buzzanca invalid license keyClosed Troubleshooting the Theme   Updated January 12, 2024 at 10:39am   1 Most recent comment from Matteo Buzzanca:SOLVED Bui Son Help me redirect Popup Modal LoginClosed MP3 Audio Player Plugin   Updated January 12, 2024 at 7:16am   6 Most recent comment from Bui Son:Oh it's working. error because i just type #popup.Thank you so much. Hassaan Custom not working on navigating back to pageClosed Troubleshooting the Theme   Updated January 11, 2024 at 7:59pm   4 Most recent comment from Alexandre Dubois:Hi Hassaan, Can you capture a video of the issue? Currently, I'm having difficulty understanding what's going wrong. I believe the problem is related to the ajax navigation. Please note tha ... Jonathan Playlist Auto Deletes FilesClosed MP3 Audio Player Plugin   Updated January 11, 2024 at 7:24pm   10 Most recent comment from Jonathan:Okay, got it. I think that the cookies are not enabled on the app. I will look into that. Thanks for the info. If you have someone else with this issue, I called GoDaddy and the had to adjust the var ... Keith Questions about mp3 player ProClosed MP3 Audio Player Plugin   Updated January 10, 2024 at 8:27pm   3 Most recent comment from Max:@KeithQ:  I have over 1,000 episodes I'll need to manually transfer over into your player, which will take a long time. A:You can either use the RSS feed directly or import in bulk your episod ... Christian How to generate a Spotify siteClosed Get Started with the Theme   Updated January 10, 2024 at 3:21pm   2 Most recent comment from Alexandre Dubois:Hi Christian, You have to copy a snipet code provided spotify https://developer.spotify.com/documentation/embeds/tutorials/creating-an-embed Christian Video ListClosed Get Started with the Theme   Updated January 10, 2024 at 3:15pm   2 Most recent comment from Alexandre Dubois:Hi Christia, To build a video list like this https://demo.sonaar.io/standup-elementor/videos-list/ please go to wp-admin>videosCreate one video post per video.Copy the video url (vimeo or youtube) ... John Skyfield "Couldn´t use the Kit" | RebirthClosed Get Started with the Theme   Updated January 10, 2024 at 3:12pm   10 Most recent comment from Max:Im not sure, it depends of the settings of your server. I think there is an issue with the CURL permission. This is advanced stuff and im not very familiar with backend server configurationThanks for ... Aurelien Podcast import extra author argumentClosed MP3 Audio Player Plugin   Updated January 10, 2024 at 2:59pm   5 Most recent comment from Max:Hi there,We have not developed this feature at this time. The main reason is that you are the only one who requested this feature at this time so we keep developing our plugin based on the most wante ... Daniel Müller Dringend - Komplettabsturz der SeiteClosed Troubleshooting the Theme   Updated January 10, 2024 at 2:50pm   4 Most recent comment from Max:Hi,Images in the DB should not have any impact on the performance on your front-end website. When importing new episode, we also insert the attached image for reference, but we don't use them on ... Christian Feature Request: Timer/CountdownClosed General Help on the Theme   Updated January 10, 2024 at 2:37pm   2 Most recent comment from Max:Hello Christian,While we dont have a specific countdown plugin built-in into our theme, there are plenty of very great and free countdown plugins for Elementor. I recommend you check and search on the ... Rotellini Lyrics icon + lyrics delayClosed MP3 Audio Player Plugin   Updated January 9, 2024 at 3:58pm   5 Most recent comment from Alexandre Dubois:You are welcome Ariful [alt] attributesClosed MP3 Audio Player Plugin   Updated January 9, 2024 at 3:58pm   2 Most recent comment from Alexandre Dubois:Hi Ariful,You right. This will be part of the next update. Ariful loadingClosed MP3 Audio Player Plugin   Updated January 9, 2024 at 1:47am   3 Most recent comment from Ariful:thank you soo much its working well now after changed Waveform Type very fast also unchecked Load Sonaar Scripts on Every Pages