Public Tickets
Nicholas Have
What version of PHP is required for Streamking themeClosed
General Help on the Theme
Updated January 15, 2021 at 7:21pm
2
Most recent comment from Max:Hi,PHP 7.x is recommended !
Marlon74
Motion effect not workingClosed
Troubleshooting the Theme
Updated January 15, 2021 at 5:03pm
34
Most recent comment from Alexandre Dubois:You are welcome
Ali
Theme Failed To InstallClosed
Get Started with the Theme
Updated January 15, 2021 at 3:26am
2
Most recent comment from Max:HiYou are uploading the wrong file. Unzip the file called "UNZIP-ME-FIRST_Sonaar-WP-Package.zip" on your computer first, then upload the file called sonaar.zip which is located in the /theme/ folder.
WILLY ROBERT
Shuffle OptionsClosed
MP3 Audio Player Plugin
Updated January 14, 2021 at 10:04pm
4
Most recent comment from Max:If you use sticky player to load on every page in the general settings, then you can force it to be shuffled: https://d.pr/i/7E6E53If you add the sticky on specific page, you can force it to be shuff ...
fazal
plugin optionClosed
MP3 Audio Player Plugin
Updated January 14, 2021 at 8:24pm
9
Most recent comment from fazal:thanks if i need any help i will let you know
Richard W Miller
activating SonaarClosed
MP3 Audio Player Plugin
Updated January 14, 2021 at 4:18pm
8
Most recent comment from Max:Oh, so you must update your PHP too.
PHP 5.3 is very not secure (and very old too)! you should upgrade to PHP 7 as soon as possible. Your site will be 2X faster with PHP 7 as well.EDIT: to update to P ...
Denys
Issues with the font and sticky playerClosed
MP3 Audio Player Plugin
Updated January 13, 2021 at 10:33pm
11
Most recent comment from Max:You are welcome
Artoym
WP can't update MP3 Player ProClosed
MP3 Audio Player Plugin
Updated January 13, 2021 at 3:57pm
4
Most recent comment from Max:You are welcome.
Brad Murphy
Elementor HeaderClosed
Troubleshooting the Theme
Updated January 12, 2021 at 8:34pm
6
Most recent comment from Brad Murphy:sounds good, Thank you!
Angela Darpinian
Importing Spotify Playlist into SiteClosed
Troubleshooting the Theme
Updated January 12, 2021 at 7:58pm
2
Most recent comment from Max:Hello Angela,Please read this article on how to use the playlist: https://sonaar.ticksy.com/article/12401You can learn more about our theme and watch video tutorials to get started here: https://sona ...
Elo
mp3 not displayed on homepageClosed
MP3 Audio Player Plugin
Updated January 12, 2021 at 6:48pm
4
Most recent comment from Max:You are welcome
Shelley Montreuil
mailchimp newsletter signup not adding contacts to my listClosed
Troubleshooting the Theme
Updated January 12, 2021 at 4:07pm
5
Most recent comment from Shelley Montreuil:Yes, you are right, it is working now ... yesterday when I tested I got the note that my form submission was successful but it was not adding anything to my mailchimp subscriber list. Today it is work ...
Dmitry Bychenko
External file storageClosed
MP3 Audio Player Plugin
Updated January 12, 2021 at 3:52pm
2
Most recent comment from Max:Hi,Unfortunately im not familiar with any of the service you mentioned above.In your case, I recommend Amazon S3 for total control.
Julian
Open Links in new TabClosed
General Help on the Theme
Updated January 11, 2021 at 10:17pm
2
Most recent comment from Alexandre Dubois:Hi Julian, Please try this. Go to wp-admin>theme options>custom css/jsAnd copy this code in the custom js field (Not the custom css field)$('a[href*="?add-to-cart="]').attr('target� ...
antrophe
The theme is falling to loadClosed
General Help on the Theme
Updated January 11, 2021 at 6:25pm
7
Most recent comment from Max:All good now. I have updated the theme and its required plugins. Please check.