Public Tickets
Miro Vaz
Essential Grid Music Click and PlayClosed
General Help on the Theme
Updated January 7, 2021 at 7:49pm
3
Most recent comment from Miro Vaz:So simple and I couldn't find it. THANKS once more for the prompt help. 5 star!
Timo Schmidt
Google Drive supportClosed
MP3 Audio Player Plugin
Updated January 7, 2021 at 1:33pm
2
Most recent comment from Max:Hi Timo,I dont think it can work with Google Drive and even if you can set the file public, the loading of each track via the website would be very very slow because all of the security check by Googl ...
Bùi Văn Trọng
websiteClosed
Get Started with the Theme
Updated January 7, 2021 at 1:19pm
2
Most recent comment from Max:Hi there,Thanks for reaching us out,What does not work as advertised exactly? Also, which 3rd party plugin you want that should be offered in the package but it's not?
Samuel Neilson
Libsyn Not StreamingClosed
MP3 Audio Player Plugin
Updated January 6, 2021 at 4:14pm
4
Most recent comment from Max:Oh, sorry to hear that,I recommend you test like 10 tracks at a time before entering all of them.
José Pedro Ferreira
Error in homepageClosed
Podcast Help on the Theme
Updated January 5, 2021 at 7:50pm
3
Most recent comment from José Pedro Ferreira:Thanks !!!Problem solved!
Leanna Kirchoff
Customizing scrolling text in audio playerClosed
MP3 Audio Player Plugin
Updated January 5, 2021 at 5:54pm
5
Most recent comment from Leanna Kirchoff:Yes! That's it. Thank you.--LK
Byron
Podcast issuesClosed
Troubleshooting the Theme
Updated January 4, 2021 at 8:06pm
4
Most recent comment from Alexandre Dubois:Hi Byron, Most of your videos work fine. For some reason episode 1 and episode 2 dont seem to works well. This is probably caused by some youtube setting who cause issue when we are trying to embed ...
Shelley Montreuil
Remove page name from Coming Soon templateClosed
Troubleshooting the Theme
Updated January 4, 2021 at 6:24pm
5
Most recent comment from Shelley Montreuil:Oh, yay, thank you Max! I did find my way to that setting but I wasn't sure what I needed to put there to fix the issue.
Jelani
Post Title Is HiddenClosed
Troubleshooting the Theme
Updated January 4, 2021 at 3:16pm
7
Most recent comment from Alexandre Dubois:Well done Jelani, And thank to have shared with us your solution.
keith
Trouble with themeClosed
Troubleshooting the Theme
Updated January 4, 2021 at 3:04pm
2
Most recent comment from Max:Could you please provide me access to your wp-admin and I will gladly check the issue you have.
Shelley Montreuil
Demo content install - only see one theme but am subscribed to allClosed
Get Started with the Theme
Updated January 4, 2021 at 2:48pm
11
Most recent comment from Max:Excellent Shelley ! Happy to hear that !have a great day
Johnny Burke
content not loadingClosed
Troubleshooting the Theme
Updated December 30, 2020 at 5:07pm
8
Most recent comment from Max:Yes it works if you deactivate ajax in general settings. To empty cache, it depends which cache plugin you are using. Please refer to the documentation/support of the cache plugin you are using on ho ...
Quentin
Gutenberg Player with the themeClosed
General Help on the Theme
Updated December 30, 2020 at 4:04pm
2
Most recent comment from Max:Hello Quentin,We don't have Sonaar MP3 Gutenburg block with the theme. This is only a widget provided with the standalone mp3 audio player pro plugin.To add a player into a post, you can either u ...
Richard Kelsey
Artist post mobileClosed
General Help on the Theme
Updated December 29, 2020 at 10:16pm
5
Most recent comment from Max:Well, I think the best way would be the child theme at the end..sorry
mbvmatt28
Connecting to car audio with bluetoothClosed
MP3 Audio Player Plugin
Updated December 29, 2020 at 10:14pm
2
Most recent comment from Max:Hi there,Honestly, I have never experienced music playback from a webpage using car audio with Bluetooth unfortunately. Probably that the issue is with the web browser itself as we play the audio by t ...