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Public Tickets

Heidi Vincent The player has some glitches when using in WPClosed MP3 Audio Player Plugin   Updated November 6, 2020 at 12:19am   2 Most recent comment from Max:Hi there, Can you send me screenshot and also page url where I can see the 2 players so I can reproduce the same issue on my computer screen? If you could also please provide me access to your wp-ad ... Marco Colnaghi Video landing pagesClosed Troubleshooting the Theme   Updated November 5, 2020 at 2:53pm   2 Most recent comment from Alexandre Dubois:Hello Marco, Please go to wp-admin>theme options>post settingsAnd select "none" as the "Single video default sidebar" option.https://d.pr/i/8YO08t Milan van Eck Icecast radioClosed MP3 Audio Player Plugin   Updated November 5, 2020 at 2:07pm   2 Most recent comment from Max:Hi,you cannot automatically import the infos from a media link.you must manually enter the image cover, song info and artist in the playlist or the player.Please watch this video tutorial to get start ... Tim Auto-playClosed MP3 Audio Player Plugin   Updated November 5, 2020 at 2:24am   2 Most recent comment from Max:Hi Tim,Since around 1 year, auto-play is a settings controlled by the user browsers. As a webmaster, you cannot force a user to auto-play a music when page is loading.1) The user must have interacted ... Marquell Hammonds Import Demo with LiteSpeed ServerClosed Get Started with the Theme   Updated November 4, 2020 at 6:17pm   16 Most recent comment from Max:Excellent. thanks for sharing Jake Stebbings EventsClosed Troubleshooting the Theme   Updated November 4, 2020 at 6:04pm   17 Most recent comment from Max:Hi Jake,The themes are different so you cant have exactly the same thing.but please use this custom css to have the event title centered into your event row:@media (min-width: 769px){.sr_it-event-titl ... Nicolò Bulk events uploadClosed Troubleshooting the Theme   Updated November 4, 2020 at 5:45pm   4 Most recent comment from Alexandre Dubois:Thanks to have shared this with us. Very appreciate. Tom Watson Essential Grid not working with Continuous Music Player After Recent UpdateClosed Troubleshooting the Theme   Updated November 3, 2020 at 2:28pm   12 Most recent comment from Max:Great! have a good day Tom Tomas Ospitaletche Change Font Size to make menue work responsiveClosed General Help on the Theme   Updated November 2, 2020 at 7:02pm   2 Most recent comment from Max:Hi,you can change font size in WP-Admin >  Theme Options > Menu Options > Mobile Typography Dieter Error in the theme viewClosed Troubleshooting the Theme   Updated November 2, 2020 at 3:46pm   7 Most recent comment from Max:Ok, I can reproduce your issue now on your website. (but still cant replicate it on my local environment).Perhaps it a JavaScript conflict. Could you try something for me? Please deactivate all your ... Steve Brown Revolution Slider - images not showing in edit screenClosed Troubleshooting the Theme   Updated November 2, 2020 at 3:42pm   4 Most recent comment from Max:Hi Steve,I cant reproduce this on my local computer or any of our server.Could you please provide me access to your wp-admin and I will gladly check the issue you have. John Ray Pro options and shortcodesClosed MP3 Audio Player Plugin   Updated November 2, 2020 at 1:51pm   6 Most recent comment from Max:Hi John,The MP3 Player Pro version at $39 fully work with Elementor but does not includes the pre designed Elementor Templates. To achieve one of our demos you see on our website, you will have to d ... Johnny Burke Elementor Renewal NoticeClosed General Help on the Theme   Updated November 2, 2020 at 1:13pm   2 Most recent comment from Max:Hi,Elementor is a third party plugins provided by elementor.comWe dont included Pro version of Elementor with our themes. All our theme demos work are designed only with Free version of Elementor.If ... Chris Play button rendering this TypeScript error:Closed MP3 Audio Player Plugin   Updated October 31, 2020 at 12:02am   7 Most recent comment from Chris:You can delete this thread. I apologize, after speaking with the client it turns out that this is a totally separate plugin. Donna Video Landing PageClosed General Help on the Theme   Updated October 30, 2020 at 11:23pm   5 Most recent comment from Max:The video is a background video which automatically start. This is a restriction by the browser. You cannot auto-play a video with sound as this is considered annoying and browsers dont allow this.Yo ...