Public Tickets
Byron
Homepage home buttonClosed
Troubleshooting the Theme
Updated January 30, 2021 at 9:39am
4
Most recent comment from Byron:Can close.
Bruce Gordon Gebhardt
Can the tracks be made downloadable?Closed
MP3 Audio Player Plugin
Updated January 20, 2021 at 9:34pm
2
Most recent comment from Max:yes you can.you can add call to action buttons for each of your track by editing the playlist and add a download button that will link to your file url.see screenshot: https://d.pr/i/ZcjKLb
Alexandra
Podcastr for Elementor: Error During Demo Content InstallClosed
Get Started with the Theme
Updated January 20, 2021 at 5:21pm
10
Most recent comment from Max:I simply renamed your theme folder called /themes1/ for /themes/ which is the folder name that WordPress reads themes from.
Shelley Montreuil
Coming Soon page has stopped workingClosed
Troubleshooting the Theme
Updated January 20, 2021 at 4:17pm
15
Most recent comment from Shelley Montreuil:Thank you.
Corey Gasman
Downloading on iPhoneClosed
Troubleshooting the Theme
Updated January 20, 2021 at 3:34pm
2
Most recent comment from Max:Hi,how can you download an audio file on iPhone ?Perhaps im wrong, but I think all audio files must be downloaded via itunes/apple music in order to be playable on iPhone...Do you have any example/re ...
Angela Darpinian
How to Change Font and Style of Navigation Bar?Closed
General Help on the Theme
Updated January 19, 2021 at 7:43pm
2
Most recent comment from Max:Hi,you can manage de look and feel of the header by going to wp-admin > theme options > menu optionsand you can add, remove or organize menu items in wp-admin > appearance > menus
Claire Marache
Error when i try to install the demo contentClosed
Get Started with the Theme
Updated January 19, 2021 at 4:01pm
2
Most recent comment from Max:Hi,I can see the thee correctly installed here: https://d.pr/i/by9g0KIs it ok now?
Phil
Change Social Icons - Artist PageClosed
General Help on the Theme
Updated January 19, 2021 at 4:00pm
2
Most recent comment from Max:Hi,The icons we have there are embed into the PHP template and its custom fields. You cannot switch the icons custom fields for something else.I recommend you use Elementor Pro to build your own singl ...
Flavius
remove standart meta description tagClosed
Troubleshooting the Theme
Updated January 19, 2021 at 3:19pm
4
Most recent comment from Alexandre Dubois:When no meta-description is set, google engine take the info in the page content:https://d.pr/i/BDjQUSIf you provide a login credential to the wp-admin, I will take a look if Yoast settings are well ...
thibaut
No sound on Chrome with an Icecast radioClosed
MP3 Audio Player Plugin
Updated January 18, 2021 at 10:37pm
7
Most recent comment from Max:you are welcome
soundka
BonjourClosed
Get Started with the Theme
Updated January 18, 2021 at 9:02pm
3
Most recent comment from Max:Bonjour Soundka,En fait, nous vous avons envoyé 2 fois un courriel en disant que votre compte va être renouvellé si vous ne cancellez pas..Et vous n'avez pas cancellé.Nous avons envoyer un co ...
BESILIO LEDEZMA
video backgroundClosed
Troubleshooting the Theme
Updated January 18, 2021 at 7:30pm
2
Most recent comment from Alexandre Dubois:Hi there, If I understand well the issue, You just have to disable the banner feature to fix this. Please select "--select--" as the background type https://d.pr/i/oLUJnp
Joerg
There is no Demo ContentClosed
Get Started with the Theme
Updated January 18, 2021 at 7:24pm
5
Most recent comment from Alexandre Dubois:Hello Ralph, Have you insert the license key? If yes, please open a new private support ticket and provide a login credential to the wp-admin
Angela Darpinian
Putting social media on pageClosed
General Help on the Theme
Updated January 18, 2021 at 3:43pm
2
Most recent comment from Alexandre Dubois:Hello Angela, To edit the footer, you have to go to wp-admin>footersAnd edit the footer post with elementor https://d.pr/i/tHYTZ6. We have fews videos here https://www.youtube.com/channel/UCqG38cP ...
Angela Darpinian
MP3 file of song not working on siteClosed
General Help on the Theme
Updated January 16, 2021 at 4:43pm
2
Most recent comment from Max:Hi,you are not adding the MP3 at the right place. Please read this article on how to add mp3 to your site: https://sonaar.ticksy.com/article/12401