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Public Tickets

Anthony Menu design and changesClosed Troubleshooting the Theme   Updated December 22, 2020 at 2:19pm   4 Most recent comment from Max:Hello,here is what I see: https://d.pr/i/FFSBaVPerhaps clear your  browser cache. If it still happens, which browser are you using ? Do you have same issue with Google Chrome? Antonio Small Menu on MobileClosed Troubleshooting the Theme   Updated December 22, 2020 at 4:57pm   5 Most recent comment from Max:You are welcome Freddy Cardoza Header image sizeClosed Troubleshooting the Theme   Updated March 5, 2021 at 5:58am   4 Most recent comment from Freddy Cardoza:Max, OK, it finally worked.  All the updates at one time may have led to this, but thank you for staying with me during this episode.  It's now fixed.  You may close this ticket.Accept my tha ... Jake Houlichan Customising the site to my needsClosed Get Started with the Theme   Updated December 21, 2020 at 9:40pm   13 Most recent comment from Max:Hi,Do you have any reference/example of what you want to do as the final result? We dont have a plugin feature to show genre or additional info..for this you will need to develop your own feature.. Quentin Change "playlist" permalinkClosed General Help on the Theme   Updated December 21, 2020 at 5:57pm   4 Most recent comment from Max:You are welcome Davidson J Ospina Enable Track time in shortcodeClosed MP3 Audio Player Plugin   Updated December 21, 2020 at 5:37pm   11 Most recent comment from Davidson J Ospina:Ok Thank you! Will consider this.  Johnny Burke Episodes titles/ show notes/ site performanceClosed General Help on the Theme   Updated December 21, 2020 at 2:26pm   2 Most recent comment from Max:Hi,1. You can edit the banner title by editing your post (with WordPress, not Elementor). see screenshot: https://d.pr/i/ltFYfm2. You can check the render-blocking-ressources by clicked the dropdown ... Steve Hoggart Additional Stuff ImportClosed General Help on the Theme   Updated December 20, 2020 at 7:09pm   4 Most recent comment from Max:Alright, I have refunded the item Steve ! If you change your mind someday or you would like to test our product (or other products) once more time, let me know. I will offer my personal assistance to ... Jan StatisticsClosed Podcast Help on the Theme   Updated December 19, 2020 at 2:11am   10 Most recent comment from Jan:I found a solution, i tested a few different Podcast-Plugins and Download-Managers. With the three plugins, listed below it works. But its, lets call it a "Backdoor Solution". You have to go to the s ... Shaun Perry customising colours/fonts of 'News - Homepage'Closed General Help on the Theme   Updated December 18, 2020 at 5:43pm   2 Most recent comment from Alexandre Dubois:Hello  Shaun,  Here our documentation about how to change background https://sonaar.ticksy.com/article/12404/To change global text color, you have to go to wp-admin>theme options>typography, but o ... Ghan Patel A few broken thingsClosed Troubleshooting the Theme   Updated December 17, 2020 at 8:55pm   7 Most recent comment from Ghan Patel:Hi Max -- thanks that worked! Have a good day. Nicholas Have Rss feed coming back as 404 not foundClosed Podcast Help on the Theme   Updated December 17, 2020 at 3:38pm   6 Most recent comment from Max:You are welcome Edward Bolda recent template update issuesClosed Troubleshooting the Theme   Updated December 17, 2020 at 3:36pm   2 Most recent comment from Max:Hi,this a bug caused by the new version of Elementor Pro. The way that specific widget is now coded into Elementor Pro cause issue with AJAX loading when ElementorFrontend.init() javascript function ... Jeffrey Hart Podcrafter demo theme not in package.zipClosed Troubleshooting the Theme   Updated December 17, 2020 at 12:57am   25 Most recent comment from Max:You are welcome Freddy Cardoza active PHP session detectedClosed Troubleshooting the Theme   Updated December 16, 2020 at 10:49pm   3 Most recent comment from Freddy Cardoza:Thanks Max.  Got it.  Please close the ticket.