Public Tickets
Flavius
remove standart meta description tagClosed
Troubleshooting the Theme
Updated January 19, 2021 at 3:19pm
4
Most recent comment from Alexandre Dubois:When no meta-description is set, google engine take the info in the page content:https://d.pr/i/BDjQUSIf you provide a login credential to the wp-admin, I will take a look if Yoast settings are well ...
thibaut
No sound on Chrome with an Icecast radioClosed
MP3 Audio Player Plugin
Updated January 18, 2021 at 10:37pm
7
Most recent comment from Max:you are welcome
soundka
BonjourClosed
Get Started with the Theme
Updated January 18, 2021 at 9:02pm
3
Most recent comment from Max:Bonjour Soundka,En fait, nous vous avons envoyé 2 fois un courriel en disant que votre compte va être renouvellé si vous ne cancellez pas..Et vous n'avez pas cancellé.Nous avons envoyer un co ...
BESILIO LEDEZMA
video backgroundClosed
Troubleshooting the Theme
Updated January 18, 2021 at 7:30pm
2
Most recent comment from Alexandre Dubois:Hi there, If I understand well the issue, You just have to disable the banner feature to fix this. Please select "--select--" as the background type https://d.pr/i/oLUJnp
Joerg
There is no Demo ContentClosed
Get Started with the Theme
Updated January 18, 2021 at 7:24pm
5
Most recent comment from Alexandre Dubois:Hello Ralph, Have you insert the license key? If yes, please open a new private support ticket and provide a login credential to the wp-admin
Angela Darpinian
Putting social media on pageClosed
General Help on the Theme
Updated January 18, 2021 at 3:43pm
2
Most recent comment from Alexandre Dubois:Hello Angela, To edit the footer, you have to go to wp-admin>footersAnd edit the footer post with elementor https://d.pr/i/tHYTZ6. We have fews videos here https://www.youtube.com/channel/UCqG38cP ...
Angela Darpinian
MP3 file of song not working on siteClosed
General Help on the Theme
Updated January 16, 2021 at 4:43pm
2
Most recent comment from Max:Hi,you are not adding the MP3 at the right place. Please read this article on how to add mp3 to your site: https://sonaar.ticksy.com/article/12401
Nicholas Have
What version of PHP is required for Streamking themeClosed
General Help on the Theme
Updated January 15, 2021 at 7:21pm
2
Most recent comment from Max:Hi,PHP 7.x is recommended !
Marlon74
Motion effect not workingClosed
Troubleshooting the Theme
Updated January 15, 2021 at 5:03pm
34
Most recent comment from Alexandre Dubois:You are welcome
Ali
Theme Failed To InstallClosed
Get Started with the Theme
Updated January 15, 2021 at 3:26am
2
Most recent comment from Max:HiYou are uploading the wrong file. Unzip the file called "UNZIP-ME-FIRST_Sonaar-WP-Package.zip" on your computer first, then upload the file called sonaar.zip which is located in the /theme/ folder.
WILLY ROBERT
Shuffle OptionsClosed
MP3 Audio Player Plugin
Updated January 14, 2021 at 10:04pm
4
Most recent comment from Max:If you use sticky player to load on every page in the general settings, then you can force it to be shuffled: https://d.pr/i/7E6E53If you add the sticky on specific page, you can force it to be shuff ...
fazal
plugin optionClosed
MP3 Audio Player Plugin
Updated January 14, 2021 at 8:24pm
9
Most recent comment from fazal:thanks if i need any help i will let you know
Richard W Miller
activating SonaarClosed
MP3 Audio Player Plugin
Updated January 14, 2021 at 4:18pm
8
Most recent comment from Max:Oh, so you must update your PHP too.
PHP 5.3 is very not secure (and very old too)! you should upgrade to PHP 7 as soon as possible. Your site will be 2X faster with PHP 7 as well.EDIT: to update to P ...
Denys
Issues with the font and sticky playerClosed
MP3 Audio Player Plugin
Updated January 13, 2021 at 10:33pm
11
Most recent comment from Max:You are welcome
Artoym
WP can't update MP3 Player ProClosed
MP3 Audio Player Plugin
Updated January 13, 2021 at 3:57pm
4
Most recent comment from Max:You are welcome.