Public Tickets
Bùi Văn Trọng
websiteClosed
Troubleshooting the Theme
Updated December 23, 2020 at 1:34pm
2
Most recent comment from Max:Hello You can learn more about our theme and watch video tutorials to get started here: https://sonaar.io/video-tutorials/
Bùi Văn Trọng
websiteClosed
Get Started with the Theme
Updated December 22, 2020 at 2:24pm
2
Most recent comment from Max:Hi,You can learn more about our theme and watch video tutorials to get started here: https://sonaar.io/video-tutorials/
Anthony
Menu design and changesClosed
Troubleshooting the Theme
Updated December 22, 2020 at 2:19pm
4
Most recent comment from Max:Hello,here is what I see: https://d.pr/i/FFSBaVPerhaps clear your browser cache. If it still happens, which browser are you using ? Do you have same issue with Google Chrome?
Antonio
Small Menu on MobileClosed
Troubleshooting the Theme
Updated December 22, 2020 at 4:57pm
5
Most recent comment from Max:You are welcome
Freddy Cardoza
Header image sizeClosed
Troubleshooting the Theme
Updated March 5, 2021 at 5:58am
4
Most recent comment from Freddy Cardoza:Max, OK, it finally worked. All the updates at one time may have led to this, but thank you for staying with me during this episode. It's now fixed. You may close this ticket.Accept my tha ...
Jake Houlichan
Customising the site to my needsClosed
Get Started with the Theme
Updated December 21, 2020 at 9:40pm
13
Most recent comment from Max:Hi,Do you have any reference/example of what you want to do as the final result? We dont have a plugin feature to show genre or additional info..for this you will need to develop your own feature..
Quentin
Change "playlist" permalinkClosed
General Help on the Theme
Updated December 21, 2020 at 5:57pm
4
Most recent comment from Max:You are welcome
Davidson J Ospina
Enable Track time in shortcodeClosed
MP3 Audio Player Plugin
Updated December 21, 2020 at 5:37pm
11
Most recent comment from Davidson J Ospina:Ok Thank you! Will consider this.
Johnny Burke
Episodes titles/ show notes/ site performanceClosed
General Help on the Theme
Updated December 21, 2020 at 2:26pm
2
Most recent comment from Max:Hi,1. You can edit the banner title by editing your post (with WordPress, not Elementor). see screenshot: https://d.pr/i/ltFYfm2. You can check the render-blocking-ressources by clicked the dropdown ...
Steve Hoggart
Additional Stuff ImportClosed
General Help on the Theme
Updated December 20, 2020 at 7:09pm
4
Most recent comment from Max:Alright, I have refunded the item Steve !
If you change your mind someday or you would like to test our product (or other products) once more time, let me know. I will offer my personal assistance to ...
Jan
StatisticsClosed
Podcast Help on the Theme
Updated December 19, 2020 at 2:11am
10
Most recent comment from Jan:I found a solution, i tested a few different Podcast-Plugins and Download-Managers. With the three plugins, listed below it works. But its, lets call it a "Backdoor Solution". You have to go to the s ...
Shaun Perry
customising colours/fonts of 'News - Homepage'Closed
General Help on the Theme
Updated December 18, 2020 at 5:43pm
2
Most recent comment from Alexandre Dubois:Hello Shaun, Here our documentation about how to change background https://sonaar.ticksy.com/article/12404/To change global text color, you have to go to wp-admin>theme options>typography, but o ...
Ghan Patel
A few broken thingsClosed
Troubleshooting the Theme
Updated December 17, 2020 at 8:55pm
7
Most recent comment from Ghan Patel:Hi Max -- thanks that worked! Have a good day.
Nicholas Have
Rss feed coming back as 404 not foundClosed
Podcast Help on the Theme
Updated December 17, 2020 at 3:38pm
6
Most recent comment from Max:You are welcome
Edward Bolda
recent template update issuesClosed
Troubleshooting the Theme
Updated December 17, 2020 at 3:36pm
2
Most recent comment from Max:Hi,this a bug caused by the new version of Elementor Pro. The way that specific widget is now coded into Elementor Pro cause issue with AJAX loading when ElementorFrontend.init() javascript function ...