Public Tickets
Kevin M Scott
Updating Sonar MP3 Music Player.Closed
MP3 Audio Player Plugin
Updated December 28, 2020 at 11:30pm
5
Most recent comment from Kevin M Scott:Thanks Max, I reactivated my Pro version. All is well now.
Thomas Tremain
Episodes list layoutClosed
Troubleshooting the Theme
Updated December 28, 2020 at 6:24pm
8
Most recent comment from Max:As Alex mentioned on last October 20th, this Strip HTML had to be enabled : https://d.pr/i/9fDP8mit works now when the option is enabled.
Jeffrey Hart
HOw to set a custom 404 page?Closed
General Help on the Theme
Updated December 28, 2020 at 6:03pm
2
Most recent comment from Max:The only way I know to set a custom 404 page is with Elementor ProBut perhaps it exists third party plugins that do it. Im not familiar with other third party plugins for that tho, sorry
Johnny Burke
episode buttonsClosed
General Help on the Theme
Updated December 28, 2020 at 6:01pm
24
Most recent comment from Max:yes
Dmitry Bychenko
Add dynamic Playlist to Elementor page templateClosed
MP3 Audio Player Plugin
Updated December 27, 2020 at 2:19pm
6
Most recent comment from Dmitry Bychenko:Thank you! It workedIssue solved.
Johnny Burke
content not loadingClosed
Troubleshooting the Theme
Updated December 24, 2020 at 10:40pm
2
Most recent comment from Max:When I go to your homepage then click Contact > Listeners, i see the content.please record a video of the issue so I can replicate the exact same steps.also, make sure to deactivate your cache plugin ...
Artoym
This Widget Source Bugs MP3 PlayerClosed
MP3 Audio Player Plugin
Updated December 24, 2020 at 1:51pm
4
Most recent comment from Max:Excellent !
Christian
Questions about the playerClosed
MP3 Audio Player Plugin
Updated December 24, 2020 at 1:48pm
2
Most recent comment from Max:Hello Christian,
Thanks for reaching us out,
1. Auto-play audio when your page loads is now banned by most desktop and mobile browsers including Chrome and Safari. This is what we call a "Auto-Play ...
Chris Schütze
Questions for Blog Post settingsClosed
General Help on the Theme
Updated December 23, 2020 at 2:45pm
6
Most recent comment from Alexandre Dubois:You are welcome
Johnny Burke
links for podcast appsClosed
General Help on the Theme
Updated December 23, 2020 at 2:21pm
2
Most recent comment from Max:If you want to publish your podcast on different other platforms such as spotify, etc.. you will need to go through each of the platform your want to be on and subscribe your show. you can perhaps sea ...
Bùi Văn Trọng
websiteClosed
Troubleshooting the Theme
Updated December 23, 2020 at 1:34pm
2
Most recent comment from Max:Hello You can learn more about our theme and watch video tutorials to get started here: https://sonaar.io/video-tutorials/
Bùi Văn Trọng
websiteClosed
Get Started with the Theme
Updated December 22, 2020 at 2:24pm
2
Most recent comment from Max:Hi,You can learn more about our theme and watch video tutorials to get started here: https://sonaar.io/video-tutorials/
Anthony
Menu design and changesClosed
Troubleshooting the Theme
Updated December 22, 2020 at 2:19pm
4
Most recent comment from Max:Hello,here is what I see: https://d.pr/i/FFSBaVPerhaps clear your browser cache. If it still happens, which browser are you using ? Do you have same issue with Google Chrome?
Antonio
Small Menu on MobileClosed
Troubleshooting the Theme
Updated December 22, 2020 at 4:57pm
5
Most recent comment from Max:You are welcome
Freddy Cardoza
Header image sizeClosed
Troubleshooting the Theme
Updated March 5, 2021 at 5:58am
4
Most recent comment from Freddy Cardoza:Max, OK, it finally worked. All the updates at one time may have led to this, but thank you for staying with me during this episode. It's now fixed. You may close this ticket.Accept my tha ...