Public Tickets
Paula Campbell
revolution sliderClosed
Troubleshooting the Theme
Updated November 23, 2020 at 8:23pm
4
Most recent comment from Max:Awesome Paula! Happy we could help you out! Btw. If you have a moment, I would very much appreciate if you could quickly rate our theme 5 Stars, just to help me spread the word. It's my little r ...
Samuel Neilson
Multiple Playlists, Same PageClosed
MP3 Audio Player Plugin
Updated November 21, 2020 at 6:07pm
15
Most recent comment from Samuel Neilson:Thank you, Max!
Jeff Cook
Sonaar Player IDClosed
General Help on the Theme
Updated November 20, 2020 at 9:17pm
2
Most recent comment from Jeff Cook:Never mind, I found the solution. Thanks!
Alex
How to Display Download Button?Closed
MP3 Audio Player Plugin
Updated November 20, 2020 at 3:42pm
2
Most recent comment from Alexandre Dubois:Hi Alex,Are you refer to a button like this https://d.pr/i/7DWneD ?
Charles Lane
Can't add tracksClosed
MP3 Audio Player Plugin
Updated November 20, 2020 at 3:40pm
8
Most recent comment from Alexandre Dubois:Here a new screenshot
Siraj
2 issues with Sonnar ThemesClosed
Troubleshooting the Theme
Updated November 20, 2020 at 3:38pm
4
Most recent comment from Alexandre Dubois:You are welcome
Jeff Cook
Moonlight themeClosed
General Help on the Theme
Updated November 19, 2020 at 8:15pm
7
Most recent comment from Jeff Cook:Got it, thanks!
Jeff Cook
PluginsClosed
Get Started with the Theme
Updated November 18, 2020 at 10:30pm
3
Most recent comment from Jeff Cook:Thanks Max!
Jeff Cook
Background imageClosed
Troubleshooting the Theme
Updated November 18, 2020 at 10:30pm
5
Most recent comment from Jeff Cook:Clearing my browser cache worked. Thanks!
Chris Schütze
Videoplayer opens mutedClosed
General Help on the Theme
Updated November 17, 2020 at 6:04pm
4
Most recent comment from Alexandre Dubois:You are welcome
Jeff Cook
VideosClosed
Get Started with the Theme
Updated November 16, 2020 at 10:14pm
10
Most recent comment from Max:I dont know just by looking at your website...And to prevent numerous back and forths by guessing whats not working here and there, Id prefer to check directly in your page settings, layout and theme ...
Jeff Cook
IssuesClosed
General Help on the Theme
Updated November 16, 2020 at 9:24pm
3
Most recent comment from Max:Hi Jeff,My name is Max and I'm the CEO of Sonaar.As I mentionned on your previous ticket, our support hour is from Monday to Friday 9ham to 6hpm and our timezone is UTC-5. (We are located in Mo ...
Kci
Hide Title Album - WoocommerceClosed
MP3 Audio Player Plugin
Updated November 14, 2020 at 3:19pm
2
Most recent comment from Max:Yes, you can add this to your custom CSS in wp-admin > appearance > customize > additional css:.sr_it-playlist-title { display: none!important;}
Giorgos
News sectionClosed
General Help on the Theme
Updated November 13, 2020 at 5:26pm
4
Most recent comment from Alexandre Dubois:The best way in this case is to go to wp-admin>theme options>custom css/jsAnd add this code in the custom css field:.articles-classic .media-block .holder{background-color: #000000l}Dont forget to cle ...
Giorgos
EventsClosed
General Help on the Theme
Updated November 13, 2020 at 5:23pm
6
Most recent comment from Alexandre Dubois:You are welcome