Public Tickets
Jason
how to access tracklist from post typeClosed
MP3 Audio Player Plugin
Updated November 9, 2020 at 7:09pm
5
Most recent comment from Jason:Thanks Max.. it's working now!This is interesting because I didn't have that option before either.. I'm guessing because of the error I was having. It was causing all kinds of things ...
Jeff Cook
CSS SelectorsClosed
General Help on the Theme
Updated November 9, 2020 at 6:50pm
3
Most recent comment from Jeff Cook:I found the solution for that issue. Close the ticket
Abel Bascunana
modify Header.phpClosed
Troubleshooting the Theme
Updated November 9, 2020 at 5:29pm
4
Most recent comment from Alexandre Dubois:You are welcome
Johnny Burke
Site SpeedClosed
General Help on the Theme
Updated November 9, 2020 at 2:58pm
7
Most recent comment from Max:This is a duplicate of https://sonaar.ticksy.com/ticket/2594603/lets close this ticket and discuss about the B&W background on your other ticket. it will avoid duplication and confusion
Johnny Burke
Theme IssueClosed
Troubleshooting the Theme
Updated November 9, 2020 at 2:56pm
2
Most recent comment from Max:Hi,i cant seem to be able to reproduce your issue. can you please elaborate step by step how to reproduce it? also, if you can show me a video, that would be appreciated.
Daniel von Borries
Problem with charging playlist critical web errorClosed
General Help on the Theme
Updated November 9, 2020 at 2:42pm
6
Most recent comment from Max:We all use YouTube video so they resize it automatically for you and they are streaming. so i recommend using youtube video.
Filali
Problem installation themeClosed
Troubleshooting the Theme
Updated November 9, 2020 at 2:41pm
5
Most recent comment from Max:Hi Filali,
Elementor free is fine. You can update to Elementor Pro if you wish to use the Elementor Pro features but they are not required to use our theme.
If you mean to change the albums in slider ...
John Romein
Google search console error - suspect revolution slider needs updating - how?Closed
Troubleshooting the Theme
Updated November 9, 2020 at 2:22pm
2
Most recent comment from Max:Hi,Im not quiet familiar with Google Search console error regarding your website. Perhaps you can hire a SEO expert or webmaster in order to check carefully the UX errors and their impacts they have o ...
EDGAR Ayala pardo
the player does not appear on my website.Closed
MP3 Audio Player Plugin
Updated November 9, 2020 at 2:13pm
2
Most recent comment from Max:Hi,Oh, it should works! Could you please elaborate on how to reproduce this issue on my computer? Also please provide me access to your wp-admin and I will gladly check the issue you have.
Filippo
technical question about MP3 Player for wordpressClosed
MP3 Audio Player Plugin
Updated November 9, 2020 at 2:10pm
2
Most recent comment from Max:Hi,Yes it will works with stream as well.
Tom Watson
Music Playlist Autoplay & ChromeClosed
Troubleshooting the Theme
Updated November 7, 2020 at 12:40pm
3
Most recent comment from Tom Watson:Ok, I will test it on another computer. It wasn't working in Chrome on my computer when I tested it after clicking around or scrolling. I have the auto-play enabled in Chrome though so I don& ...
Chris
Backend LagClosed
Troubleshooting the Theme
Updated November 6, 2020 at 3:18pm
19
Most recent comment from Chris:That’s fine. I just didn’t know if there was a hook for it or class to look for to toggle the button.
Elizabeth Greene
Setting mp3 volume in sticky playerClosed
General Help on the Theme
Updated November 6, 2020 at 2:43pm
6
Most recent comment from Max:Hi, its currently not possible to have times after the playlist title automatically. A workaround would be that you manually add the times directly in the title fields of each of your tracks.
Heidi Vincent
The player has some glitches when using in WPClosed
MP3 Audio Player Plugin
Updated November 6, 2020 at 12:19am
2
Most recent comment from Max:Hi there, Can you send me screenshot and also page url where I can see the 2 players so I can reproduce the same issue on my computer screen? If you could also please provide me access to your wp-ad ...
Marco Colnaghi
Video landing pagesClosed
Troubleshooting the Theme
Updated November 5, 2020 at 2:53pm
2
Most recent comment from Alexandre Dubois:Hello Marco, Please go to wp-admin>theme options>post settingsAnd select "none" as the "Single video default sidebar" option.https://d.pr/i/8YO08t