Public Tickets
Ted Hildebrandt
Playlist won't play individual tracksClosed
MP3 Audio Player Plugin
Updated October 12, 2020 at 9:41pm
2
Most recent comment from Max:Hi,1) Umm, have you uploaded the file in Local MP3? see screenshot https://d.pr/i/5hK9HG if it does not work, please provide me access to your WP-Admin so I can check what is wrong2) Make sure that ...
Mike Rowley
Error on home page Declaration of Elementor\SR_ButtonPlayer::init()Closed
Troubleshooting the Theme
Updated October 12, 2020 at 9:40pm
3
Most recent comment from Mike Rowley:That worked! Thanks
Ted Hildebrandt
Help with Sonaar Mp3 Pro in Gutenberg WordPress -- getting audio loudness indicator visibleClosed
MP3 Audio Player Plugin
Updated October 12, 2020 at 8:57pm
8
Most recent comment from Max:Hi,1) You cant customize the playlist track layouts without doing some custom PHP/CSS and Javascript. unfortunately, that is beyond the scope of our support.2) However, I see that there is a huge gap ...
James Rosnack
Volume Control?Closed
MP3 Audio Player Plugin
Updated October 12, 2020 at 3:35pm
4
Most recent comment from Max:Correct. The volume control is only available with the sticky. We use to run some test and read a lot about UX/UI before making this decision and noticed that 99% of the users just use their volume c ...
Johnny Burke
importing an episode from Podcastt hostClosed
General Help on the Theme
Updated October 12, 2020 at 2:53pm
6
Most recent comment from Max:HiOption A) If you want to use the Buzzsprout native look and feel player into your website, you can embed the code in a text editor within elementor.Option B) If you want to use OUR native look and ...
Abel Bascunana
Not allowed to delete example postsClosed
Troubleshooting the Theme
Updated October 12, 2020 at 2:03pm
3
Most recent comment from Abel Bascunana:I managed to remove those post references from sitemap.xml. If I need to remove them definitely i'll let you know thanks!
Stefan Szo
Please add more social media account options in settingsClosed
General Help on the Theme
Updated October 10, 2020 at 7:33am
5
Most recent comment from Stefan Szo:Yes of course! 🤦🏼♂️
Tariq Jamil
Essential GridClosed
Troubleshooting the Theme
Updated October 9, 2020 at 10:27pm
11
Most recent comment from Max:You are welcome
Abel Bascunana
Whats the variable name of the Playlist postype?Closed
Troubleshooting the Theme
Updated October 9, 2020 at 4:34pm
2
Most recent comment from Max:Hi,its called 'album'
José Pedro Ferreira
Update to version 4.19Closed
Troubleshooting the Theme
Updated October 9, 2020 at 4:31pm
6
Most recent comment from Max:Please update and tell me when you have the error so I can see
Bryce
Menu AlignmentClosed
Troubleshooting the Theme
Updated October 9, 2020 at 2:01pm
15
Most recent comment from Alexandre Dubois:Hi, I dont see any video on http://demo.arsonhouse.com/Are you talking about the image background? I dont have access to the wp-admin, but somewhere in the elementor editor the content box is set t ...
Jeff
Youtube display stopped workingClosed
Troubleshooting the Theme
Updated October 8, 2020 at 9:06pm
8
Most recent comment from Alexandre Dubois:Hi Jeff, No, this is not about a limit from Youtube. The same issue happen with vimeo. Something block or break the wp_oembed_get() function. I cant figure it out what is going wrong. May I ask whic ...
Sylvie
Install demo contentClosed
Get Started with the Theme
Updated October 8, 2020 at 3:26pm
12
Most recent comment from Alexandre Dubois:Bonjour Sylvie,Voilà, podcrafter est importé
Pablo
Account supportClosed
Podcast Help on the Theme
Updated October 7, 2020 at 8:04pm
2
Most recent comment from Max:Hello Pablo,You dont need to buy anything else in order to have the theme work exactly as the theme demo. In fact, we use Elementor Free edition for all our theme demo. If you want extra features tha ...
Peu
Delay to start songClosed
MP3 Audio Player Plugin
Updated October 7, 2020 at 4:24pm
5
Most recent comment from Peu:Cool! Thanks