Okay

Public Tickets

Brian vab Andel install problem themeClosed Troubleshooting the Theme   Updated May 29, 2020 at 5:43pm   2 Most recent comment from Alexandre Dubois:Hi There, May I have a login credential to the wp-admin? Alex Ducenord Main MenuClosed General Help on the Theme   Updated May 29, 2020 at 5:37pm   2 Most recent comment from Alexandre Dubois:Hello Alex, Please go to wp-admin>theme options>menu options>item alignmnet https://d.pr/free/i/kY1fRd Vance Lawrence After installing Theme critical error by wordpressClosed Troubleshooting the Theme   Updated May 29, 2020 at 5:21pm   2 Most recent comment from Alexandre Dubois:Hi, Which error?May I see?Can you provide a login crendential to the wp-admin? Steve Hunyar Error codeClosed General Help on the Theme   Updated May 27, 2020 at 6:07pm   3 Most recent comment from Steve Hunyar:Yes - that worked.  Thank you! Roman optimize pluginsClosed MP3 Audio Player Plugin   Updated May 27, 2020 at 3:27pm   9 Most recent comment from Alexandre Dubois:Sorry, I was pretty sure it was about the cache plugin. I think I have it now. Please clear cache (again) and tell me is it works. Virginie FILIP Problem with safari on mobile and desktopClosed General Help on the Theme   Updated May 27, 2020 at 2:12pm   6 Most recent comment from Max:Your issue is caused by a third party plugin you have called Divi Builder. When you deactivate this plugin, everything works fine.Please check with Divi Builder whats wrong.I dont recommend using 2 ... Matt Changing News column fontClosed General Help on the Theme   Updated May 26, 2020 at 4:08pm   2 Most recent comment from Alexandre Dubois:Hi,please go to wp-admin>ess grid>item skin editorAnd edit the "News Skin Masonery" skinHere, select the title and click on the style tabEdit the font-size here https://d.pr/free/i/FIORiP Andreas Theme bug - File names changes on downloadClosed Troubleshooting the Theme   Updated May 26, 2020 at 3:59pm   3 Most recent comment from Alexandre Dubois:Yes. Agree. This will be part of the next theme update. Jan edit moonlight text in navigation barClosed Get Started with the Theme   Updated May 26, 2020 at 3:42pm   7 Most recent comment from Alexandre Dubois:You are welcome Julian backgroundClosed Troubleshooting the Theme   Updated May 26, 2020 at 3:32pm   6 Most recent comment from Alexandre Dubois:You are welcome Shannon Plaquet "-Invalid date" shown for .timing_totalTimeClosed Troubleshooting the Theme   Updated May 26, 2020 at 3:13pm   2 Most recent comment from Alexandre Dubois:The total time is generate when the audio is playing. If you click on play, you will see it. But the "invalid time" should not appears. Could you please try to disable all third part plugins Probably ... milad beinabadi Moonlight theme background imageClosed Troubleshooting the Theme   Updated May 26, 2020 at 2:57pm   2 Most recent comment from Max:Hi What is your url so I can reproduce the issue? Also make sure to clear your browser cache.  Nicholas Have Is the license transferable between WordPress installations?Closed Get Started with the Theme   Updated May 26, 2020 at 2:10pm   2 Most recent comment from Max:Hi,No you should be fine. If there is an issue, let me know Jana Slider Revolution dosn´t start Playlist Desktop and mobileClosed MP3 Audio Player Plugin   Updated May 25, 2020 at 2:49pm   2 Most recent comment from Max:Hi,seems to work here: https://d.pr/i/NQks60What i have noticed is that it does not work if you visit your website from http://cherrystudio.de/but WORK if you visit from:https://cherrystudio.de/So m ... Adam Unable to change color of buttons on Woocommerce Checkout widget (used shortcode)Closed Troubleshooting the Theme   Updated May 24, 2020 at 1:41pm   2 Most recent comment from Max:Hi To change woocommerce aspect and colors you might have to use some custom css. Here is an article that I've found on Google about it : https://www.themelocation.com/how-to-change-the-color-o ...