Public Tickets
Dee Mistry
Artist Page Style Issue - UrgentClosed
General Help on the Theme
Updated June 22, 2020 at 12:38pm
5
Most recent comment from Dee Mistry:Thank you Alexandre, much appreciated : )
Ky FIsher
when will i be able to download the theme?Closed
Get Started with the Theme
Updated June 20, 2020 at 1:36pm
1
Most recent comment from Ky FIsher:i have made a purchase and the money has left my card but i cant see where to download the theme?and i assent emailed a receipt?any help would be much appreciated,Kyall has been fixed thanks to custom ...
Wayne
MP3 player not playing on some computersClosed
MP3 Audio Player Plugin
Updated June 20, 2020 at 1:53am
3
Most recent comment from Max:Seems to work here with https Does not work with http Make sure to redirect http user to https.For this, check with your hosting provider
Derek Nisbet
CrissfadeClosed
MP3 Audio Player Plugin
Updated June 20, 2020 at 1:51am
2
Most recent comment from Max:HiIn order to have continuous audio playback across your website, your pages must be loaded with AJAX. A great example is with our themes (https://sonaar.io/wordpress-themes/). They are all ajaxifi ...
Brekke Olsen
License GeneratorClosed
MP3 Audio Player Plugin
Updated June 19, 2020 at 6:43pm
3
Most recent comment from Brekke Olsen:Great I will look into this, thanks.
Alain Mayrand
Music player alignemtnClosed
Troubleshooting the Theme
Updated June 19, 2020 at 2:44pm
8
Most recent comment from Alexandre Dubois:No hide number parameter is available through the shortcode, but you can use this custom css code:.iron-audioplayer .track-number .number {display: none;}
Sergio Aquino
Modify MetadataClosed
General Help on the Theme
Updated June 19, 2020 at 1:40pm
2
Most recent comment from Max:Hi,If you want to move the date and category from the top to another place, you will have to do it via custom JS.Unfortunately, providing custom CSS or JS for site personalisation is beyond the scope ...
jordon atkinson
remove media playerClosed
General Help on the Theme
Updated June 19, 2020 at 1:38pm
4
Most recent comment from Max:I already replied in another ticket. closing this one for duplication.
Elaine Lucia
Digital Downloads of Full PlaylistClosed
General Help on the Theme
Updated June 18, 2020 at 2:54pm
6
Most recent comment from Max:You can create a button below the player or add a link in the Album Store? see screenshot: https://d.pr/i/fAkU3A
John Dunia
Call to action ButtonClosed
General Help on the Theme
Updated June 17, 2020 at 9:31pm
3
Most recent comment from John Dunia:Hey Mixme thank you for replaying but I already figure out how to do it. I was just trying to add links to call to action button so I can be able to sand people to different pages.
Brekke Olsen
Preview of tracksClosed
MP3 Audio Player Plugin
Updated June 17, 2020 at 8:24pm
2
Most recent comment from Max:Hi,Upload your preview track in the playlist. Then when people buy it or signup, you can setup your third party plugin to download the full lenght digital file.Perhaps check WooCommerce or Easy Digit ...
Rodrigo Garcia
Podcast feedClosed
Podcast Help on the Theme
Updated June 17, 2020 at 8:18pm
4
Most recent comment from Max:Hi,If I go here: https://www.djtio.com/podcast/somoslafiesta1/i can fully hear the podcast episode. Have you fixed it? Can you please elaborate on how to reproduce the issue on my end?
Dee Mistry
Add link to boxClosed
General Help on the Theme
Updated June 17, 2020 at 6:35pm
2
Most recent comment from Alexandre Dubois:Hi Dee, I dont have any solution to do what you want. Elementor doesnt allow to add a link the column element.
Jan
product page additional information tab errorClosed
Get Started with the Theme
Updated June 17, 2020 at 8:36pm
2
Most recent comment from Jan:solved already..
Garrett
MP3 Player statisticsClosed
MP3 Audio Player Plugin
Updated June 17, 2020 at 5:23pm
2
Most recent comment from Max:Hi Garrett,Could you please update your plugin (both free and pro) and see if the stats are working now? we have fixed it in our latest plugin update.