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Public Tickets

Filip Slider Revolution with Ken Burns effectClosed Troubleshooting the Theme   Updated April 9, 2020 at 3:26pm   12 Most recent comment from Max:you are welcome søren koch SoundwaveClosed MP3 Audio Player Plugin   Updated April 9, 2020 at 3:25pm   8 Most recent comment from Max:Hi,This is the issue you have: https://d.pr/i/lc5rT1The issue you have is caused by a CORS policy. (think of it as a security issue). You are trying to play a file outside of your domain name (stream ... Emma Import Music Player playlistClosed MP3 Audio Player Plugin   Updated April 9, 2020 at 1:50pm   4 Most recent comment from Alexandre Dubois:Yes I mean add each playlist separatelyWith the pro version, it is easy to add a playlist in each product page footerhttps://d.pr/free/i/4NuMo2But you still need to create each playlists post. Jeff Adding a limited number of events in the sonaar: events widgetClosed Troubleshooting the Theme   Updated April 8, 2020 at 7:26pm   2 Most recent comment from Max:Hi,Thanks for notifying this issue. I will add this to our roadmap and will fix the issue in a future version.In the meantime, i dont recommend to use the event widget in a sidebar. Shawn installng zip files on wordpressClosed Troubleshooting the Theme   Updated April 8, 2020 at 5:16pm   2 Most recent comment from Max:Please read this article https://sonaar.ticksy.com/article/12407/ Shawn When buying the life time packageClosed Get Started with the Theme   Updated April 8, 2020 at 4:54pm   4 Most recent comment from Max:Yes exactly!  Thomas Playing all tracks without stoppingClosed MP3 Audio Player Plugin   Updated April 8, 2020 at 4:15pm   2 Most recent comment from Thomas:This ticket can be closed. Shawn billingClosed Get Started with the Theme   Updated April 8, 2020 at 2:51pm   4 Most recent comment from Max:Hi,You will have to check directly with Paypal's customer support. Id love to help you here but I dont have access /control on your paypal account to check if there is any issues with it.Im sorry ... Shawn Producer theme and ElementorClosed Get Started with the Theme   Updated April 8, 2020 at 1:13am   2 Most recent comment from Max:HiIt's fully compatible with the free version. We have not used the pro version for any of the theme demos.  Courtney Music player is not playing any musicClosed Troubleshooting the Theme   Updated April 7, 2020 at 8:25pm   6 Most recent comment from Courtney:Ugh. Namecheap installed it and apparently we can't get rid of it. Migrating the site to another server. It works perfectly there. Thanks for the help guys. You can close this out! Tadas Sound glitching, cracking somethingsClosed MP3 Audio Player Plugin   Updated April 7, 2020 at 3:31pm   12 Most recent comment from Tadas:Yes, it seems like worked this time! Thanks peter sonaar playerClosed MP3 Audio Player Plugin   Updated April 7, 2020 at 1:52pm   4 Most recent comment from Max:great peter moving wave not exactClosed MP3 Audio Player Plugin   Updated April 7, 2020 at 1:52pm   6 Most recent comment from Max:You are welcome. Augustin pack differenciationClosed General Help on the Theme   Updated April 7, 2020 at 1:45pm   2 Most recent comment from Max:Hi Augustin,Yes, there is a built-in MP3 Audio Player within the theme. You dont have to buy the MP3 Audio Player additionaly.Cheers, Charles M Downloadable productsClosed General Help on the Theme   Updated April 6, 2020 at 10:38pm   2 Most recent comment from Max:Hi,We have a lot of users that use WooCommerce (almost everyone use it).Could you please enable WP_Debug on your website and see if you have any PHP error message on the page that you see the message� ...