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Public Tickets

Robey Error in headerClosed Troubleshooting the Theme   Updated April 12, 2020 at 12:14am   3 Most recent comment from Robey:It worked. Thx ! :) Ernesto da Silva ErroreClosed Troubleshooting the Theme   Updated April 11, 2020 at 11:12pm   4 Most recent comment from Max:Yes Luis Costa Essencial Grid - Blog PostsClosed General Help on the Theme   Updated April 10, 2020 at 8:25pm   6 Most recent comment from Alexandre Dubois:No, I dont know. Maybe you can built a post archive template as you want with elementor pro. Not sure. Richard Mathis Get demo content for CastoPressClosed Get Started with the Theme   Updated April 10, 2020 at 7:46pm   5 Most recent comment from Richard Mathis:Great, thank you, the restore broke a plugin the hosting provider had installed, they disabled the plugin which fixed it.   Thanks again! Andy mp3pro templateClosed MP3 Audio Player Plugin   Updated April 10, 2020 at 5:21pm   3 Most recent comment from Andy:Great! It's working now! Thank's!!!! isaac rico melendez demo installClosed Troubleshooting the Theme   Updated April 10, 2020 at 3:17pm   2 Most recent comment from Max:Hi,please contact your hosting provider and tell them you need to enable HTTP Loopback Connections because you are tyring to install a theme demo. You can also provide them the error message you hav ... Filip Slider Revolution with Ken Burns effectClosed Troubleshooting the Theme   Updated April 9, 2020 at 3:26pm   12 Most recent comment from Max:you are welcome søren koch SoundwaveClosed MP3 Audio Player Plugin   Updated April 9, 2020 at 3:25pm   8 Most recent comment from Max:Hi,This is the issue you have: https://d.pr/i/lc5rT1The issue you have is caused by a CORS policy. (think of it as a security issue). You are trying to play a file outside of your domain name (stream ... Emma Import Music Player playlistClosed MP3 Audio Player Plugin   Updated April 9, 2020 at 1:50pm   4 Most recent comment from Alexandre Dubois:Yes I mean add each playlist separatelyWith the pro version, it is easy to add a playlist in each product page footerhttps://d.pr/free/i/4NuMo2But you still need to create each playlists post. Jeff Adding a limited number of events in the sonaar: events widgetClosed Troubleshooting the Theme   Updated April 8, 2020 at 7:26pm   2 Most recent comment from Max:Hi,Thanks for notifying this issue. I will add this to our roadmap and will fix the issue in a future version.In the meantime, i dont recommend to use the event widget in a sidebar. Shawn installng zip files on wordpressClosed Troubleshooting the Theme   Updated April 8, 2020 at 5:16pm   2 Most recent comment from Max:Please read this article https://sonaar.ticksy.com/article/12407/ Shawn When buying the life time packageClosed Get Started with the Theme   Updated April 8, 2020 at 4:54pm   4 Most recent comment from Max:Yes exactly!  Thomas Playing all tracks without stoppingClosed MP3 Audio Player Plugin   Updated April 8, 2020 at 4:15pm   2 Most recent comment from Thomas:This ticket can be closed. Shawn billingClosed Get Started with the Theme   Updated April 8, 2020 at 2:51pm   4 Most recent comment from Max:Hi,You will have to check directly with Paypal's customer support. Id love to help you here but I dont have access /control on your paypal account to check if there is any issues with it.Im sorry ... Shawn Producer theme and ElementorClosed Get Started with the Theme   Updated April 8, 2020 at 1:13am   2 Most recent comment from Max:HiIt's fully compatible with the free version. We have not used the pro version for any of the theme demos.