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Public Tickets

Andrew Brennan Moonlight Theme - News Messed UpClosed Troubleshooting the Theme   Updated August 29, 2019 at 1:28pm   11 Most recent comment from Alexandre Dubois:Hi Andrew,I do not think I did anything, but my last investigation was 2 weeks ago. I m glad mailchimp works now PANAKEIA ChangelogClosed General Help on the Theme   Updated August 28, 2019 at 2:56pm   3 Most recent comment from PANAKEIA:thank you PANAKEIA sonaar_audioplayer shortcode?Closed Troubleshooting the Theme   Updated August 28, 2019 at 2:55pm   3 Most recent comment from PANAKEIA:thank you PANAKEIA quotation marks in Promo box sub title widgetClosed Troubleshooting the Theme   Updated August 28, 2019 at 2:42pm   6 Most recent comment from Max:In some cases, users want to add HTML tags in those fields. eg: NICE GREY AND BLACK TITLESo you can do much more possibilities by entering html characters that if we encode that field into UTF8 beca ... paul Podcast Player single background colour not workingClosed Troubleshooting the Theme   Updated August 27, 2019 at 2:18pm   2 Most recent comment from Max:Hi,Make sure to use a gradient background with the same top/bottom color to make a solid color.thanks Makebeh Philip Artist Grid not respondingClosed Troubleshooting the Theme   Updated August 27, 2019 at 2:17pm   2 Most recent comment from Max:Hi,I can see 2 artists here: https://d.pr/i/rcFkRddid you fix the issue? Deb Sonaar.zip Install Timing OutClosed Get Started with the Theme   Updated August 26, 2019 at 10:51pm   14 Most recent comment from Deb:Thank you for installing Stand Up. I didn't have an executable file except for sonaar-child and the only visible template was the music one, once I installed it. I thought I would have a bunch of ... lukasz kaminiecki shopClosed General Help on the Theme   Updated August 25, 2019 at 5:04pm   2 Most recent comment from Max:Hi,to set up a ecommerce plateform on your website, you can use WooCommerce plugin (free).then link your music track and playlist to your woocommerce product page so people can buy it on your website. Alexandra E Ljadov Essential grid not showing instagramClosed Troubleshooting the Theme   Updated August 25, 2019 at 4:51pm   2 Most recent comment from Max:Hi,Instagram changed something in their API in the last 48 hours. People who use Instagram with USERNAME make the Ess grid instagram feed stop working. This is a general issues and all  other instag ... Marco Pistrin Theme is NOT WORKING???Closed Get Started with the Theme   Updated August 24, 2019 at 3:31pm   2 Most recent comment from Marco Pistrin:Nevermind...my bad.I installed the wrong one.I CANCEL THIS TICKET PANAKEIA Mobile menu sizeClosed Troubleshooting the Theme   Updated August 24, 2019 at 9:42am   2 Most recent comment from PANAKEIA:Oupss sorry I didn't see the menu_small_item CSS class James Dawson Elementor popups and lightboxesClosed Troubleshooting the Theme   Updated August 23, 2019 at 1:55pm   22 Most recent comment from Max:Hi James,We finally found a fix for Elementor Lightbox when Ajax is activated. We will release an update probably next week. or in the meantime, try to add this to your wp-admin > theme options > cus ... soralia gonthier Serveur localClosed General Help on the Theme   Updated August 23, 2019 at 11:37am   1 Most recent comment from soralia gonthier:Bonjour, Je rencontre des problèmes concernant l'affiche du site sur iPad. Pour le besoin de l'exposition, le site est hébergé en local et les tablettes sont connecté par un routeur w ... Raf Cardenas Upcoming shows not listing all eventsClosed Troubleshooting the Theme   Updated August 22, 2019 at 9:58pm   3 Most recent comment from Raf Cardenas:I figured there had to be a setting somewhere! Thanks, you can close this out. Madelyn Harris Can't Import Demo ContentClosed Troubleshooting the Theme   Updated August 22, 2019 at 7:11pm   8 Most recent comment from Max:Done, i have imported the theme option settings.