Public Tickets
Jonathan Rojas
MenuClosed
General Help on the Theme
Updated April 13, 2020 at 7:14pm
6
Most recent comment from Alexandre Dubois:Hi, If I go to your "about" page the "about" menu item is red. This not what you want?https://d.pr/free/i/KgNje9
Adnan
Mixcloud stream not appearingClosed
General Help on the Theme
Updated April 13, 2020 at 3:59pm
6
Most recent comment from Max:Im not sure if Mixcloud provide a player that is similar to Spotify. You might have to check directly with Mixcloud if they have one
Adnan
Logo visible as a broken image on artist detail pageClosed
General Help on the Theme
Updated April 13, 2020 at 3:12pm
2
Most recent comment from Max:Make sure to upload light/dark version of your logo in wp-admin > theme options > logosand choose the appropriate logo you want to display in your artist page: https://d.pr/i/PLdzQA
David
adjusting excerpt lengthClosed
General Help on the Theme
Updated April 13, 2020 at 2:43pm
4
Most recent comment from Alexandre Dubois:Hi there,I dont understand how you display the classic news template. Have you selected it here https://d.pr/free/i/pfyJ0Z ??
Alex
Contact form not workingClosed
General Help on the Theme
Updated April 12, 2020 at 7:20pm
2
Most recent comment from Max:Hi, Please see tickets here https://sonaar.ticksy.com//ticket/2201448/
julian faith
Safari Player Won't PlayClosed
MP3 Audio Player Plugin
Updated April 12, 2020 at 12:55pm
3
Most recent comment from julian faith:Thanks Maxime, I managed to get it to work that same day and forgot to cancel my ticket.thanks!
Robey
Error in headerClosed
Troubleshooting the Theme
Updated April 12, 2020 at 12:14am
3
Most recent comment from Robey:It worked. Thx ! :)
Ernesto da Silva
ErroreClosed
Troubleshooting the Theme
Updated April 11, 2020 at 11:12pm
4
Most recent comment from Max:Yes
Luis Costa
Essencial Grid - Blog PostsClosed
General Help on the Theme
Updated April 10, 2020 at 8:25pm
6
Most recent comment from Alexandre Dubois:No, I dont know. Maybe you can built a post archive template as you want with elementor pro. Not sure.
Richard Mathis
Get demo content for CastoPressClosed
Get Started with the Theme
Updated April 10, 2020 at 7:46pm
5
Most recent comment from Richard Mathis:Great, thank you, the restore broke a plugin the hosting provider had installed, they disabled the plugin which fixed it.
Thanks again!
Andy
mp3pro templateClosed
MP3 Audio Player Plugin
Updated April 10, 2020 at 5:21pm
3
Most recent comment from Andy:Great! It's working now! Thank's!!!!
isaac rico melendez
demo installClosed
Troubleshooting the Theme
Updated April 10, 2020 at 3:17pm
2
Most recent comment from Max:Hi,please contact your hosting provider and tell them you need to enable HTTP Loopback Connections because you are tyring to install a theme demo. You can also provide them the error message you hav ...
Filip
Slider Revolution with Ken Burns effectClosed
Troubleshooting the Theme
Updated April 9, 2020 at 3:26pm
12
Most recent comment from Max:you are welcome
søren koch
SoundwaveClosed
MP3 Audio Player Plugin
Updated April 9, 2020 at 3:25pm
8
Most recent comment from Max:Hi,This is the issue you have: https://d.pr/i/lc5rT1The issue you have is caused by a CORS policy. (think of it as a security issue). You are trying to play a file outside of your domain name (stream ...
Emma
Import Music Player playlistClosed
MP3 Audio Player Plugin
Updated April 9, 2020 at 1:50pm
4
Most recent comment from Alexandre Dubois:Yes I mean add each playlist separatelyWith the pro version, it is easy to add a playlist in each product page footerhttps://d.pr/free/i/4NuMo2But you still need to create each playlists post.