Okay

Public Tickets

Robin Schubert Blank Page when using "Coming Soon" Page with Elementor CanvasClosed Troubleshooting the Theme   Updated March 13, 2020 at 3:32pm   12 Most recent comment from David Boll:Hi Robin, This ticket is Public, so you shouldn't post admin login and password for everyone to see ;)  You should reset the password or delete the admin-account so that no one messes with you ... Arel Sirin License Key activation issueClosed Get Started with the Theme   Updated March 13, 2020 at 1:44pm   2 Most recent comment from Max:Hi,It looks like your server need to update curl/openssl libraries as they are running an old one. Make sure to update them. Kieran Gilchrist Install New FontClosed General Help on the Theme   Updated March 12, 2020 at 11:45pm   3 Most recent comment from Kieran Gilchrist:Thanks. The code all looks a bit too complicated for me so I just used the plugin and it's worked well. Many thanks. David Boll Import csv with videosClosed General Help on the Theme   Updated March 12, 2020 at 10:22pm   4 Most recent comment from Max:Sweet David! Well done Prince Ayo Manuel Ajisebutu Be free to display your creativityClosed General Help on the Theme   Updated March 11, 2020 at 5:34pm   2 Most recent comment from Max:Thanks we will keep in touch Ethan Lazarus ArtistsClosed Troubleshooting the Theme   Updated March 10, 2020 at 1:56pm   5 Most recent comment from Max:Hi please check now. see screenshot of what I did: https://d.pr/i/CmetSs JClay New 2 ColumsClosed General Help on the Theme   Updated March 9, 2020 at 5:10pm   7 Most recent comment from JClay:Thank you! adam Volume BarClosed MP3 Audio Player Plugin   Updated March 9, 2020 at 3:46pm   6 Most recent comment from Alexandre Dubois:Hello Adam,thanks for the login credential. The WP User Frontend plugin make some js error, and this even when the MP3 sonaar player plugin is disabled. The real issue is on their side. The only thi ... José Pedro Ferreira Error messageClosed Troubleshooting the Theme   Updated March 9, 2020 at 3:17pm   4 Most recent comment from José Pedro Ferreira:Thanks! It solved the problem! Cedric Seymore Theme brokeClosed Troubleshooting the Theme   Updated March 9, 2020 at 2:20pm   2 Most recent comment from Max:Hi,I dont know what is Omni WP Etsy as I never used it. but the issue seems coming from that plugin since the function e2wProbe is their plugin.  Please check direcly with the author of Omni WP Et ... Roman design customizationClosed MP3 Audio Player Plugin   Updated March 9, 2020 at 1:51pm   4 Most recent comment from Max:Hi,Well, it has so many options that we cant show them all.. With combinations and mix and matches of all the styling options, you can create very unique player styles. Here are some more additional s ... Kieran Gilchrist Elementor ErrorClosed Troubleshooting the Theme   Updated March 6, 2020 at 4:44pm   5 Most recent comment from Kieran Gilchrist:Many thanks. Paul Munger Fixing things on StreamKing themed podcast websiteClosed Troubleshooting the Theme   Updated March 6, 2020 at 3:53pm   4 Most recent comment from Max:Hi Paul,give me access to your wp-admin and Ill fix the comments box. Ken Howard errorClosed Troubleshooting the Theme   Updated March 6, 2020 at 3:21pm   2 Most recent comment from Max:Hi,1) Could you please provide me access to your wp-admin and I will gladly check the issue you have.2) I also need access to your FTP. If you dont have access to your ftp, please call your hosting pr ... Paul Munger Updated Elementor Breaks SiteClosed Troubleshooting the Theme   Updated March 6, 2020 at 2:44pm   3 Most recent comment from Paul Munger:Thanks, I was able to get the site working again.  Issue resolved!