Public Tickets
Daniel Oyston
Incorrect Image Being ServceClosed
Troubleshooting the Theme
Updated March 16, 2020 at 2:36pm
2
Most recent comment from Max:Hi,I have fixed it for your grid 4 columns. see what I did: https://d.pr/i/mwTevfso make sure you have the same settings for your grid on your homepage.
Prince Ayo Manuel Ajisebutu
Site still need additional workClosed
General Help on the Theme
Updated March 16, 2020 at 2:32pm
2
Most recent comment from Alexandre Dubois:Hello, 1-About the image background. Sorry but our customers have to provide all site contents. Many image libraries are available. You can buy a new image from one of them (eg: https://www.istockph ...
Diana Paparozzi
Sticky MP3 player not workingClosed
MP3 Audio Player Plugin
Updated March 16, 2020 at 2:30pm
4
Most recent comment from Max:Hi Diana,Same as @James. It works well here. Have you fixed it?
Stephan Schoepf
Difference between the audio playersClosed
MP3 Audio Player Plugin
Updated March 16, 2020 at 2:22pm
2
Most recent comment from Max:Hi Stephan,The continuous player is only available/work in our Sonaar theme.However, we are working on a very nice WordPress plugin that will allows you to have a continuous audio player with any the ...
Prince Ayo Manuel Ajisebutu
Wrong image was changedClosed
General Help on the Theme
Updated March 13, 2020 at 10:30pm
1
Most recent comment from Prince Ayo Manuel Ajisebutu :Hi,
Wrong logo was changed. Please keep the butterfly with the band members names where it was and use the one without the band members names where the image with dancers is.
The one with the band m ...
Prince Ayo Manuel Ajisebutu
Link for Riddim Doctors' single releaseClosed
General Help on the Theme
Updated March 13, 2020 at 5:11pm
3
Most recent comment from Prince Ayo Manuel Ajisebutu :Hi Alexandre,I just came an idea which is to mention another project that I’m working on on the front page. You display could display the logo of the project with a click through to a brief informat ...
Robin Schubert
Blank Page when using "Coming Soon" Page with Elementor CanvasClosed
Troubleshooting the Theme
Updated March 13, 2020 at 3:32pm
12
Most recent comment from David Boll:Hi Robin,
This ticket is Public, so you shouldn't post admin login and password for everyone to see ;)
You should reset the password or delete the admin-account so that no one messes with you
...
Arel Sirin
License Key activation issueClosed
Get Started with the Theme
Updated March 13, 2020 at 1:44pm
2
Most recent comment from Max:Hi,It looks like your server need to update curl/openssl libraries as they are running an old one. Make sure to update them.
Kieran Gilchrist
Install New FontClosed
General Help on the Theme
Updated March 12, 2020 at 11:45pm
3
Most recent comment from Kieran Gilchrist:Thanks. The code all looks a bit too complicated for me so I just used the plugin and it's worked well. Many thanks.
David Boll
Import csv with videosClosed
General Help on the Theme
Updated March 12, 2020 at 10:22pm
4
Most recent comment from Max:Sweet David! Well done
Prince Ayo Manuel Ajisebutu
Be free to display your creativityClosed
General Help on the Theme
Updated March 11, 2020 at 5:34pm
2
Most recent comment from Max:Thanks we will keep in touch
Ethan Lazarus
ArtistsClosed
Troubleshooting the Theme
Updated March 10, 2020 at 1:56pm
5
Most recent comment from Max:Hi please check now. see screenshot of what I did: https://d.pr/i/CmetSs
JClay
New 2 ColumsClosed
General Help on the Theme
Updated March 9, 2020 at 5:10pm
7
Most recent comment from JClay:Thank you!
adam
Volume BarClosed
MP3 Audio Player Plugin
Updated March 9, 2020 at 3:46pm
6
Most recent comment from Alexandre Dubois:Hello Adam,thanks for the login credential. The WP User Frontend plugin make some js error, and this even when the MP3 sonaar player plugin is disabled. The real issue is on their side. The only thi ...
José Pedro Ferreira
Error messageClosed
Troubleshooting the Theme
Updated March 9, 2020 at 3:17pm
4
Most recent comment from José Pedro Ferreira:Thanks! It solved the problem!