Public Tickets

Laurence Heine Presale MP3 Player QuestionClosed Get Started with the Theme   Updated July 14, 2019 at 4:28pm   2 Most recent comment from Max:Yes.we are planing to release an major update with new features in august. But in the meantime, the plugin is fully working with the new version of WP. nobody reported any issues with it. Geet Garg Eror while installing a demo fileClosed Troubleshooting the Theme   Updated July 13, 2019 at 12:46am   6 Most recent comment from Max:Um, the error you have seems very unfamiliar to me as it relates about Microsoft. I'm really not an expert on Microsoft server so I can't really help as it's directly related to your D ... sito albumsClosed Troubleshooting the Theme   Updated July 12, 2019 at 1:11pm   3 Most recent comment from Max:Please follow instruction here: https://wordpress.org/plugins/mp3-music-player-by-sonaar/#installation Paula Campbell how to install elementor template add onsClosed Get Started with the Theme   Updated July 11, 2019 at 8:24pm   2 Most recent comment from Max:Hi,you dont have to "activate" the add ons. You can import the templates from the file you have downloaded.To preview the templates available, you can check on our website here: https://sonaar.io/tem ... GertJan van Schuppen Header/banner not adjusting to mobile screenClosed General Help on the Theme   Updated July 11, 2019 at 1:53pm   8 Most recent comment from Max:Hi,make your image bigger. in contain mode instead of cover, the image is not stretched up. that is how it works. Karim Ayad Problèmes mise en page MENUClosed General Help on the Theme   Updated July 11, 2019 at 1:43pm   2 Most recent comment from Max:Bonjour,le menu semble bien s'afficher maintenant: https://d.pr/i/4FIFYRavez-vous changer quelque chose? Rubén Add a woocommerce cart icon in menuClosed General Help on the Theme   Updated July 10, 2019 at 5:13pm   4 Most recent comment from Max:Yes it should.For the icon separated from the 3 hotlinks, this is not possible. If you want to have total control on your header's design, please use Elementor Pro's Header builder feature. Makebeh Philip Problem with ajaxifying siteClosed Troubleshooting the Theme   Updated July 10, 2019 at 3:04pm   5 Most recent comment from Makebeh Philip:Your diagnostic is right. I found the plugin that interfered with the js. Thanks! Bruno Latulippe Demo Content InstallClosed Get Started with the Theme   Updated July 10, 2019 at 2:56pm   2 Most recent comment from Max:Closed due to duplicate. We will reply on messenger instead.  Carissa L Coleman Menu Font size for mobileClosed General Help on the Theme   Updated July 9, 2019 at 8:06pm   2 Most recent comment from Max:Hi,go to wp-admin > appearance > menu and remove the class on your small menu items. see screenshot: https://d.pr/i/c5DZDC José Pedro Ferreira EventsClosed Troubleshooting the Theme   Updated July 9, 2019 at 5:12pm   5 Most recent comment from José Pedro Ferreira:Thank you so much for your prompt reply and solution! Peter Music Player pluginClosed General Help on the Theme   Updated July 8, 2019 at 4:04pm   2 Most recent comment from Max:Hi,you can put any mp3 file for each of track + 1 link to another file for each of your download. So upload your file in your wp media library and use its link.see screenshot: https://d.pr/i/qz9ESZ Oren Cohen Trouble with music playerClosed Troubleshooting the Theme   Updated July 8, 2019 at 1:06pm   2 Most recent comment from Max:HiCould you please provide me access to your wp-admin and I will gladly check the issue you have. Richard Kelsey Invalid ArgumentClosed General Help on the Theme   Updated July 8, 2019 at 1:05pm   6 Most recent comment from Max:Ok, let me know  Sam Installing the themeClosed Troubleshooting the Theme   Updated July 8, 2019 at 12:58pm   2 Most recent comment from Max:Make sure your upload file size allocated to wordpress on your server is set to 64mb or higher. You might need to contact your hosting provider for this.