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Public Tickets

JClay VideosClosed Troubleshooting the Theme   Updated January 8, 2020 at 2:33pm   6 Most recent comment from Alexandre Dubois:Sorry JClay,We cant change the dedicate video archive url.  daniel benton-smith Track durationsClosed MP3 Audio Player Plugin   Updated January 7, 2020 at 3:35pm   5 Most recent comment from daniel benton-smith:Hi - yes that did the trick.As always I appreciate your help.Many thanks Glen Dunkley Elementor PackClosed General Help on the Theme   Updated January 7, 2020 at 3:30pm   2 Most recent comment from Max:Hello Glen,thanks for your purchase,When you will have imported the json file into your Elementor Library, you can check our online demo to find out the name vs visual reference at https://sonaar.io ... Robey Moonlicht background homepageClosed General Help on the Theme   Updated January 7, 2020 at 12:47am   3 Most recent comment from Robey:Simple and good respond. Thx Alexandre! Erik Desrosiers How to update Essential GridClosed General Help on the Theme   Updated January 6, 2020 at 6:35pm   2 Most recent comment from Alexandre Dubois:Here the Essential Grid 2.3.6,It will be in the next theme update Me Multiple h1, disable autoplay, smooth scrollingClosed Troubleshooting the Theme   Updated January 6, 2020 at 5:01pm   2 Most recent comment from Alexandre Dubois:Hi there, 1. No worries about the h1. Each event list elements are made as a Article. Each Article can have a H1. 2.You have to edit the audioplayer with elementor And disable popup player in foote ... Glen Dunkley Share and subscribe nowClosed General Help on the Theme   Updated January 6, 2020 at 4:21pm   4 Most recent comment from Alexandre Dubois:Hi there,1- Please select the secton element2-Click on the styke tab3-Go to the Shape divider option4-Click on the bottom tab5-And change the colorhttps://d.pr/free/i/Qd5lzj Tim Included pluginsClosed Get Started with the Theme   Updated January 2, 2020 at 7:22pm   2 Most recent comment from Max:It comes with the theme. When you will install the theme, it will automatically install the required plugin for you which are Elementor (it now replace Visual Composer plugin), Revolution Slider and E ... Etna Rolf How to Remove Sort by TitleClosed General Help on the Theme   Updated January 2, 2020 at 6:55pm   2 Most recent comment from Max:Hi Etna,sorry for the delay and happy new year,to remove the filters at the top of your grid, go to WP-Admin > Ess.Grid > and click Settings of the grid you want to edit.then see this screenshot: ht ... Ed Barker RSS feedClosed Podcast Help on the Theme   Updated January 2, 2020 at 6:50pm   2 Most recent comment from Max:If you have disabled the rss feed from our theme (with this option: https://d.pr/i/dOnJpv ) then the rss feed is generated by one of your third party plugin. Please check directly with the author of ... Tom Watson H1 Heading Tags for Playlist Player Titles cause SEO issueClosed Troubleshooting the Theme   Updated January 2, 2020 at 6:46pm   15 Most recent comment from Max:Hi,There is only 2 H1 on your homepage. the second H1 is the footer continuous player but this is a false positive. it wont affect your seo rank because its in a different section francesco traversi BuyingClosed General Help on the Theme   Updated December 28, 2019 at 6:26pm   11 Most recent comment from Max:thank youalways use Chrome for your browser. its the best browser.You can learn more about our theme and watch video tutorials to get started here: https://sonaar.io/video-tutorials/ Robey Download button for PresskitClosed General Help on the Theme   Updated December 27, 2019 at 11:12pm   2 Most recent comment from Max:Hi,Have you added a link on the download button to point to the file you want people to download ?First, add your file to wp-admin > media library and once the file is uploaded, use the URL link provi ... Robey Music - Parallax Ordering SongsClosed Troubleshooting the Theme   Updated December 27, 2019 at 1:07am   2 Most recent comment from Max:Hi,To order your playlist, reorganize your publish date of your playlist in the order you want. see video: https://d.pr/v/DtfMc6 juan Fatal error: Class 'Sonaar_Music' not found in /home/happycom/public_html/wp-content/plugins/sonaar-music-pro/public/class-sonaar-music-pro-public.php on line 105Closed MP3 Audio Player Plugin   Updated December 27, 2019 at 1:00am   2 Most recent comment from Max:Hi,Have you installed the 2 plugins ?Instructions to install:1) Install and activate sonaar-music.zip2) Install and activate the sonaar-music-pro.zip The plugins can be download from Sonaar.io > My Ac ...