Public Tickets
Kameliya
Problem with the music banner in the footerClosed
MP3 Audio Player Plugin
Updated January 27, 2020 at 4:33pm
2
Most recent comment from Alexandre Dubois:Bonjour, Puis-je fermer ce ticket puisque je vous ai répondu sur le Live Chat ?
GertJan van Schuppen
Past/Present pages from EventClosed
Troubleshooting the Theme
Updated January 27, 2020 at 3:07pm
2
Most recent comment from Alexandre Dubois:Hi, The event list is coded in the sonaar/items/event.php file. But you cant modify this file in a child-theme, and if you do some customizations in the theme folder, you will lost them with the nex ...
José Pedro Ferreira
Cannot edit an event with ElementorClosed
Troubleshooting the Theme
Updated January 27, 2020 at 2:17pm
11
Most recent comment from Alexandre Dubois:Good news
GertJan van Schuppen
Edit event template (single event)Closed
Troubleshooting the Theme
Updated January 24, 2020 at 10:48am
4
Most recent comment from GertJan van Schuppen:child-themes.. never heard of it.. but followed your link and I am using it as we speak :)thanks for the help!
Corrado Cocco
TecnicaClosed
Troubleshooting the Theme
Updated January 22, 2020 at 3:19pm
2
Most recent comment from Max:Make sure to clear your browser cache.If it does not work, please send me screenshot of where you change the background exactly and provide me access to your wp-admin and I will gladly check the issue ...
Eric Little
after update code is showing on front end of websiteClosed
Troubleshooting the Theme
Updated January 21, 2020 at 10:03pm
3
Most recent comment from Eric Little:I updated and activated updated all plugins and it fixed it! Thanks!
Ahtasham
Player sign doesn't updateClosed
MP3 Audio Player Plugin
Updated January 21, 2020 at 7:55pm
12
Most recent comment from Max:Hi,ok we have fixed it directly on your website.
Jason Binkley
Podcrafter theme demo content error during installClosed
Troubleshooting the Theme
Updated January 20, 2020 at 10:33pm
8
Most recent comment from Max:Awesome Jason ! You've nailed it.If you have questions, let me know
Jonathan
Adjusting Mobile Shop page columnsClosed
General Help on the Theme
Updated January 20, 2020 at 5:07pm
4
Most recent comment from Max:You are welcome
Jonathan
Changing link of donate buttonClosed
General Help on the Theme
Updated January 20, 2020 at 4:38pm
3
Most recent comment from Jonathan:thank you, it worked
David Peris
Cannot install demo contentClosed
Get Started with the Theme
Updated January 18, 2020 at 12:20am
2
Most recent comment from Max:Why,What is the error message exactly you have?Also, please give me access to your wp-admin AND FTP and we will manually install you the theme demo.
Deirdre B
Styling a music playerClosed
General Help on the Theme
Updated January 17, 2020 at 9:40pm
5
Most recent comment from Max:Great !!!
Cedric
Artist PageClosed
Troubleshooting the Theme
Updated January 17, 2020 at 3:11pm
3
Most recent comment from Cedric:Hello,Understood. Thanks for the quick response.In the end, I managed to do what I wanted with another widget that I downloaded.ThanksC
Ali Foomani
Minifying CSSClosed
Troubleshooting the Theme
Updated January 16, 2020 at 11:50pm
9
Most recent comment from Max:Opps here we go: https://d.pr/f/F9r4HRDON'T FORGET TO UNZIP THE FILE ON YOUR COMPUTER FIRST AND UPLOAD THE JSON FILE INTO WP ROCKET*** DON'T FORGET TO UNZIP THE FILE ON YOUR COMPUTER FIRST ...
RJ
trouble installing demosClosed
Troubleshooting the Theme
Updated January 16, 2020 at 11:31pm
7
Most recent comment from Max:Apex: https://d.pr/f/N5D5M8Mandala: https://d.pr/f/4dtMQfMilend: https://d.pr/f/Y65XplMoonlight: https://d.pr/f/lsP6KvOutlander: https://d.pr/f/FW2IxxSo to import a theme demo, upload demo.zip in ...