Public Tickets
Mel
Strange checkbox in designClosed
General Help on the Theme
Updated January 13, 2020 at 10:04pm
3
Most recent comment from Mel:Hey Maxime,You were completely right. I used Safari to log in and was able to see a missing image and section. After deleting both everything looks great.Thanks for the context, as that way I can trou ...
Raf Cardenas
License key field emptyClosed
Troubleshooting the Theme
Updated January 13, 2020 at 8:08pm
3
Most recent comment from Raf Cardenas:All set, thanks.
Brian Davies
Lag on song startupClosed
MP3 Audio Player Plugin
Updated January 13, 2020 at 6:02pm
2
Most recent comment from Max:Hi,I cant seem to reproduce your issue. See video recording : https://d.pr/v/YYdy1s
Justin Pogue
Changing the background color of the sticky playerClosed
MP3 Audio Player Plugin
Updated January 13, 2020 at 5:31pm
2
Most recent comment from Max:Hi,to change the background color of the sticky player with our plugin, go to wp-admin > MP3 Player > Settings and change the color there. see screenshot: https://d.pr/i/90l5cE
MAURICIO
Disable Menu and/or SubmenuClosed
General Help on the Theme
Updated January 12, 2020 at 3:35pm
3
Most recent comment from MAURICIO:I've been playing around with the manu and I got what you meant. Now I feel confident to move, delete create etc. Thanks
Sarah Karlson
Apex Single Album - Side Cover pageClosed
General Help on the Theme
Updated January 10, 2020 at 10:04pm
2
Most recent comment from Max:Hi,If you want to change the background color for that particular page, you can edit your page (with WordPress, not Elementor), and enter the hexadecimal color in the background color. see screenshot ...
GertJan van Schuppen
Can I change this templates?Closed
Troubleshooting the Theme
Updated January 10, 2020 at 4:12pm
3
Most recent comment from GertJan van Schuppen:Thanks!
GertJan van Schuppen
Too much white space on mobileClosed
Troubleshooting the Theme
Updated January 9, 2020 at 6:34pm
2
Most recent comment from Max:Hi,you can adjust everything with custom CSS. Unfortunately, coding / offering custom CSS and website personalisation is beyond the scope of our free support. However, we do offer now a service to hel ...
GertJan van Schuppen
Problem with (re)naming URLClosed
Troubleshooting the Theme
Updated January 9, 2020 at 4:18pm
3
Most recent comment from GertJan van Schuppen:Hi!Yes I found it a little before your reply!Thanks.GertJan
Edwin
Linking a image to a certain songClosed
MP3 Audio Player Plugin
Updated January 8, 2020 at 3:23pm
8
Most recent comment from Max:Alright,ok try this:javascript:jQuery('[data-albums="1218"]').find('li:nth-child(2) .audio-track').trigger( "click" );replace data-albums id number by your album id and nth-child(2 ...
JClay
VideosClosed
Troubleshooting the Theme
Updated January 8, 2020 at 2:33pm
6
Most recent comment from Alexandre Dubois:Sorry JClay,We cant change the dedicate video archive url.
daniel benton-smith
Track durationsClosed
MP3 Audio Player Plugin
Updated January 7, 2020 at 3:35pm
5
Most recent comment from daniel benton-smith:Hi - yes that did the trick.As always I appreciate your help.Many thanks
Glen Dunkley
Elementor PackClosed
General Help on the Theme
Updated January 7, 2020 at 3:30pm
2
Most recent comment from Max:Hello Glen,thanks for your purchase,When you will have imported the json file into your Elementor Library, you can check our online demo to find out the name vs visual reference at https://sonaar.io ...
Robey
Moonlicht background homepageClosed
General Help on the Theme
Updated January 7, 2020 at 12:47am
3
Most recent comment from Robey:Simple and good respond. Thx Alexandre!
Erik Desrosiers
How to update Essential GridClosed
General Help on the Theme
Updated January 6, 2020 at 6:35pm
2
Most recent comment from Alexandre Dubois:Here the Essential Grid 2.3.6,It will be in the next theme update