Public Tickets
Mike Dewald
General QuestionsClosed
Troubleshooting the Theme
Updated December 21, 2019 at 3:18pm
2
Most recent comment from Mike Dewald:i fixed it. The home page has its own separate background color setting. I found this out when reading the manual lol. Sorry I will read through all that before asking another question.
Marlon
How to work with SpotifyClosed
General Help on the Theme
Updated December 21, 2019 at 1:23pm
7
Most recent comment from Marlon:Super!! Thanks for the support : )
Eeva Määttänen
Unable upload the mp3pro plugin automatically, though there are newer versionClosed
MP3 Audio Player Plugin
Updated December 20, 2019 at 4:49pm
2
Most recent comment from Max:Hi,Please try this one attached.We have fixed the automatic updater in that version.
Mike Rowley
Menu FontsClosed
Troubleshooting the Theme
Updated December 20, 2019 at 4:45pm
5
Most recent comment from Max:Umm, make sure to clear your browser cache and maybe your website cache or your CDN's cache if you have any. as I tested with 2 computer here and it works fine.
daniel benton-smith
Plugin UpdateClosed
MP3 Audio Player Plugin
Updated December 19, 2019 at 8:49pm
4
Most recent comment from Max:you're welcome
John
After recent update all template formatting, CSS and top NAV are GONE.Closed
Troubleshooting the Theme
Updated December 18, 2019 at 7:18pm
2
Most recent comment from Max:Hi,Probably just a cache issue.
Go to wp-admin > theme options general setting and disable the option : "Move Dynamic Style to External Stylesheet" then save.You can re enable the option after you sav ...
daniel benton-smith
Player buttonClosed
MP3 Audio Player Plugin
Updated December 17, 2019 at 8:37pm
5
Most recent comment from daniel benton-smith:ok I think ive sorted this now. I was using this code inside of custom fields and post excerpt and for some reason it did not like it.When I use the code inside of the content block it seems to work f ...
introvartsounds
ErrorClosed
Troubleshooting the Theme
Updated December 17, 2019 at 5:48pm
2
Most recent comment from Max:Please check with your hosting provider. Perhaps your server miss memory or time out
Karina Small
installationClosed
Get Started with the Theme
Updated December 16, 2019 at 9:16pm
3
Most recent comment from Karina Small:My bad. That worked. Thanks. :-
Ed Barker
Turning the player offClosed
Podcast Help on the Theme
Updated December 16, 2019 at 9:00pm
2
Most recent comment from Max:Hi,if you dont want to use the player, remove the audio url from each of your episode, or your standard blog post
Gilles Petrus
Music player ultimate styleClosed
Troubleshooting the Theme
Updated December 16, 2019 at 8:01pm
3
Most recent comment from Gilles Petrus:Hi,I'm sorry i'ts a mistake from me.You can close this ticketBest regards
James
Cannot update theme - update package unavailable errorClosed
Troubleshooting the Theme
Updated December 14, 2019 at 10:40pm
2
Most recent comment from Max:Hi,Could you please provide me access to your wp-admin and I will gladly check the issue you have.
introvartsounds
Mobile Responsive Music PlayerClosed
General Help on the Theme
Updated December 13, 2019 at 4:19pm
4
Most recent comment from Max:Alright! thanks for your input
dan
Mp3 player and slider revClosed
MP3 Audio Player Plugin
Updated December 12, 2019 at 9:40pm
2
Most recent comment from Max:Hi there,While its possible to use a slider to show the albums and make the user click to be redirected in the corresponding single album page, it's not possible to fire the player straight off r ...
Johnny Gruter
Blurry woocommerce images because of the teamClosed
General Help on the Theme
Updated December 12, 2019 at 3:15pm
7
Most recent comment from Johnny Gruter:nevermind i found the issue!Thanks for the help!