Public Tickets
Jose Maria Garcia
Allow the use of shortcodes in the popupClosed
MP3 Audio Player Plugin
Updated September 27, 2022 at 9:23pm
7
Most recent comment from Max:Hi,after some attempts on my side, you will need to check directly with the author of the plugin PDF Viewer directly because I don't know why it does not work. It works with many many shortcodes, ...
ownvision.studio
Player volume level not working on mobileClosed
MP3 Audio Player Plugin
Updated September 27, 2022 at 9:03pm
3
Most recent comment from ownvision.studio:Thanks!
Esther Molenwijk
Click to episode doesn't workClosed
Troubleshooting the Theme
Updated September 27, 2022 at 1:56pm
2
Most recent comment from Max:Hi,make sure that the featured image of your episode is a jpg format and is less than 1400px width.
Ryan
Sticky Audio PlayerClosed
MP3 Audio Player Plugin
Updated September 27, 2022 at 1:54pm
2
Most recent comment from Max:Hello Ryan,If you DO NOT use Continuous Player, you have the option to enable sticky audio player from any audio players present on your page.If you use Continuous Player, you can only exclude pages ...
Jack
Deleted ContentClosed
Troubleshooting the Theme
Updated September 27, 2022 at 11:55am
10
Most recent comment from Max:Hi, Ask them to rollback to a copy before yesterday? They should keep at least 7 days of backups.
Lance Redgrave
styling sticky playerClosed
General Help on the Theme
Updated September 26, 2022 at 11:28pm
6
Most recent comment from Max:Hi, It looks like your browser cache is not cleared correctly. Here I see the correct colors. See screenshot
Isaac
Crashing my builder - Critical ErrorClosed
Podcast Help on the Theme
Updated September 26, 2022 at 4:36pm
11
Most recent comment from Alexandre Dubois:Hi Isaac, Have you deleted all elemenst one per one on the cloned homepage?Because something in the homepage has conflict with the mp3 player. We have to find which one. I was able to insert the mp3 ...
Floor
Edditing the comment under postClosed
General Help on the Theme
Updated September 26, 2022 at 2:06pm
2
Most recent comment from Alexandre Dubois:Hi, May I have an url where can I see a comment section?
Lee
How to edit banner at top of homepageClosed
General Help on the Theme
Updated September 26, 2022 at 1:55pm
4
Most recent comment from Alexandre Dubois:Hi Lee, The Banner here is built with elementor. It is the first section element on the homepage. If you want to change the background, select the first section,click on the "style" tabAnd change or ...
IRAIDA
Downloading issuesClosed
MP3 Audio Player Plugin
Updated September 24, 2022 at 4:38am
5
Most recent comment from Jason Bradfield:Thank you, Max.
Christopher Aguilar
woocommerce and pluginClosed
MP3 Audio Player Plugin
Updated September 24, 2022 at 12:20am
8
Most recent comment from Max:Your website is so slow I cant test and see what wrong.I strongly recommend you contact your webhosting issue and if they cant find why it so slows using WooCommerce, I advise you to move to a better ...
Raul Vence
wont play on mobileClosed
MP3 Audio Player Plugin
Updated September 22, 2022 at 6:32pm
11
Most recent comment from Raul Vence:Hi max, I figured it. Its the W3 cache plugin which breaks the audio when compressing the minify.working now.
warren
pre saleClosed
MP3 Audio Player Plugin
Updated September 22, 2022 at 1:12pm
2
Most recent comment from Max:Hi there,Yes we do have an option to have only a play button with pro version
Jose Maria Garcia
Control the size of the popup that opens when clicking on a call to action buttonClosed
MP3 Audio Player Plugin
Updated September 21, 2022 at 5:11pm
6
Most recent comment from Max:add this to your custom css;
@media (min-width: 576px){
#sonaar-modal .sr_popup-dialog {
width: 100%;
}}
Jose Maria Garcia
Improvements for the next versionClosed
MP3 Audio Player Plugin
Updated September 21, 2022 at 2:56pm
2
Most recent comment from Max:Hello Jose,Thanks for reaching us and for your wonderful input.You will be happy to hear that we are already working on 2 of your features and are currently in beta.1) HTML Wysiwyg editor in the ligh ...