Public Tickets
Billy Dreskin
Title formattingClosed
MP3 Audio Player Plugin
Updated June 20, 2022 at 6:26pm
6
Most recent comment from Alexandre Dubois:I take note of your request
Philip Levine
StatsClosed
MP3 Audio Player Plugin
Updated June 20, 2022 at 4:00pm
2
Most recent comment from Alexandre Dubois:Hi Philip, We will do it before July 2023. I cant tell you when.
maestro2805
Pause/Play ButtonClosed
MP3 Audio Player Plugin
Updated June 20, 2022 at 3:56pm
2
Most recent comment from Alexandre Dubois:Hello MaestroNo, unfortunately this option is not available.
NIKO
Need help with ACFClosed
MP3 Audio Player Plugin
Updated June 18, 2022 at 8:42am
2
Most recent comment from Max:Hi, Could you please provide me access to your wp-admin and I will gladly check the issue you have.
Samantha Scibetta
Fave IconClosed
General Help on the Theme
Updated June 17, 2022 at 7:35pm
2
Most recent comment from Alexandre Dubois:Hi Samantha, Please go to wp-admin>appearance>customize>site identity
C.D. Jassharan
Distribution to HostsClosed
MP3 Audio Player Plugin
Updated June 17, 2022 at 12:07pm
6
Most recent comment from Max:You are super welcome, Have a great day
Corey Gasman
License KeyClosed
Troubleshooting the Theme
Updated June 16, 2022 at 4:33pm
4
Most recent comment from Alexandre Dubois:I have updated Sonaar to the last version and the license activation works now
Konstantinos Cheilakos
Play music on sticky player between site pagesClosed
MP3 Audio Player Plugin
Updated June 15, 2022 at 7:33pm
5
Most recent comment from Konstantinos Cheilakos:OK great, I did and it works.Thank you for your assistance!You may close the ticket
Eric Rodriguez
License ExpiredClosed
MP3 Audio Player Plugin
Updated June 15, 2022 at 9:14am
2
Most recent comment from Max:Hello Eric,An expired license does not restrict you to upload new audio content to your site. However, if you want me to check and fix your issue, please renew your license so you can benefit from ou ...
Angela
mp3 playerClosed
MP3 Audio Player Plugin
Updated June 14, 2022 at 6:37am
4
Most recent comment from Max:Give me page url where I can reproduce the issue
Fack It Worldwide
StoresClosed
MP3 Audio Player Plugin
Updated June 13, 2022 at 9:02pm
6
Most recent comment from Alexandre Dubois:You are welcome
Floor
How can I apply a dark overlay on the featured blog postsClosed
General Help on the Theme
Updated June 13, 2022 at 4:08pm
2
Most recent comment from Max:Hi, This might be possible with custom CSS as we don't have a built in feature in our theme to do that automatically. However providing this kind of custom css is beyond the scope of our suppor ...
George vass
Background Images got the hotlink errorClosed
Troubleshooting the Theme
Updated June 12, 2022 at 2:13pm
3
Most recent comment from George vass:Hi MaxI am looking it with the host thanks for the suggestion. I was unaware it was server related.Thanks
George McCormack
Elementor not workingClosed
Troubleshooting the Theme
Updated June 10, 2022 at 6:52pm
4
Most recent comment from Alexandre Dubois:Please update first Sonaar theme (see here)And when it is updated, please go to wp-admin>appearance>install pluginsAnd update "elementor for sonaar"
Chris Ralles
How can I disable the sticky player in Outlander theme?Closed
General Help on the Theme
Updated June 10, 2022 at 6:49pm
14
Most recent comment from Alexandre Dubois:You are welcome