Public Tickets
Evelyn Abiguey
Images don´t load on playlist pagesClosed
Troubleshooting the Theme
Updated June 23, 2022 at 3:57pm
4
Most recent comment from Max:Hi,Please read this article about speed issues and optimizations.
Alex
Bug in the code?Closed
Troubleshooting the Theme
Updated June 22, 2022 at 11:44pm
2
Most recent comment from Max:Hi, In most cases, the issue is related to one of the third-party plugins which are not compatible with AJAX page loading.
Please read this article on how to troubleshoot and workarounds.
Caroline Mariétan
Logo not showing properlyClosed
Troubleshooting the Theme
Updated June 22, 2022 at 3:53pm
4
Most recent comment from Alexandre Dubois:Hello Caroline,May i have a login credential to the wp-admin?
Fack It Worldwide
Skipping imageClosed
MP3 Audio Player Plugin
Updated June 21, 2022 at 1:47pm
5
Most recent comment from Fack It Worldwide:Amazing, it's fixed.Thanks again Max!
Bouskila
MistakeClosed
General Help on the Theme
Updated June 21, 2022 at 12:43pm
4
Most recent comment from Max:No you can't. You can manage events only with our sonaar themes.
Douglas
Elementor Templates Add-onClosed
MP3 Audio Player Plugin
Updated June 20, 2022 at 9:48pm
3
Most recent comment from Douglas:Thanks Alexandre, I totally forgot about the hover option. So simple, sorry to bother you.Cheers
Marti
Confused at every updateClosed
MP3 Audio Player Plugin
Updated June 20, 2022 at 8:32pm
2
Most recent comment from Marti:I eventually found the free plugin on wp repository and manually updated it.. thanks you can close this.
Billy Dreskin
Title formattingClosed
MP3 Audio Player Plugin
Updated June 20, 2022 at 6:26pm
6
Most recent comment from Alexandre Dubois:I take note of your request
Philip Levine
StatsClosed
MP3 Audio Player Plugin
Updated June 20, 2022 at 4:00pm
2
Most recent comment from Alexandre Dubois:Hi Philip, We will do it before July 2023. I cant tell you when.
maestro2805
Pause/Play ButtonClosed
MP3 Audio Player Plugin
Updated June 20, 2022 at 3:56pm
2
Most recent comment from Alexandre Dubois:Hello MaestroNo, unfortunately this option is not available.
NIKO
Need help with ACFClosed
MP3 Audio Player Plugin
Updated June 18, 2022 at 8:42am
2
Most recent comment from Max:Hi, Could you please provide me access to your wp-admin and I will gladly check the issue you have.
Samantha Scibetta
Fave IconClosed
General Help on the Theme
Updated June 17, 2022 at 7:35pm
2
Most recent comment from Alexandre Dubois:Hi Samantha, Please go to wp-admin>appearance>customize>site identity
C.D. Jassharan
Distribution to HostsClosed
MP3 Audio Player Plugin
Updated June 17, 2022 at 12:07pm
6
Most recent comment from Max:You are super welcome, Have a great day
Corey Gasman
License KeyClosed
Troubleshooting the Theme
Updated June 16, 2022 at 4:33pm
4
Most recent comment from Alexandre Dubois:I have updated Sonaar to the last version and the license activation works now
Konstantinos Cheilakos
Play music on sticky player between site pagesClosed
MP3 Audio Player Plugin
Updated June 15, 2022 at 7:33pm
5
Most recent comment from Konstantinos Cheilakos:OK great, I did and it works.Thank you for your assistance!You may close the ticket