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Public Tickets

George McCormack Adding A CAPTCHAClosed General Help on the Theme   Updated July 9, 2022 at 1:28am   2 Most recent comment from Max:Hi, I'm not very familiar with captcha forms, perhaps there is a plugin for that but I never done a research for this. Sorry Lars Best hosting for WAV, mp3 and aiff files?Closed MP3 Audio Player Plugin   Updated July 8, 2022 at 6:24pm   5 Most recent comment from Lars:Thank you Max, I really appreciate your time.  Kirby Issue Playing audio files on Pro VersionClosed MP3 Audio Player Plugin   Updated July 8, 2022 at 12:13pm   8 Most recent comment from Max:Thanks for sharing. You might want to hire a developer to implement this for you on your site. Currently, it's not in our plan to include it in our package but I'll keep an eye on it. Anthony Guembes This ticket is about me not being able to use and edit my wordpress page. I cannot edit anything on this page.Closed Troubleshooting the Theme   Updated July 8, 2022 at 3:56am   4 Most recent comment from Max:You bought all theme access license with 1 year of updates and support for $89. This license is expired but that's not what make your site not working. If you want me to support and check what i ... Karam The plugin doesn't work probably with ElementorClosed MP3 Audio Player Plugin   Updated July 7, 2022 at 10:00pm   10 Most recent comment from Max:If you want our plugin works with Elementor, you must fix the error that your theme is displaying and which is preventing Elementor to load correctly. We 100% support Elementor, but if your theme thr ... Tudor playlist paginationClosed General Help on the Theme   Updated July 7, 2022 at 1:15pm   2 Most recent comment from Max:Hi there,We dont have pagination system built-in in the player.Perhaps you can use Essential Grid to display single playlist post and have the Essential Grid pagination enabled, but it will display ... George Elementor Pro Kits and SonaarClosed General Help on the Theme   Updated July 7, 2022 at 1:03pm   2 Most recent comment from Max:Hello George,Yes, they can work together seamlessly.Basically, the 100+ Elementor Templates Kit are extra page/section templates you can import anywhere on your site.Please note that Elementor Pro is ... Fack It Worldwide AJAX loadingClosed Troubleshooting the Theme   Updated July 6, 2022 at 1:46am   2 Most recent comment from Max:Hi, I dont know but you have 7.2mb total for 2 images to loads. its huge. each images should be at least 200kb max. see screenshot https://d.pr/i/bx4wdh Please read this article about speed issues an ... Fack It Worldwide Change Mobile MenuClosed General Help on the Theme   Updated July 4, 2022 at 8:23pm   7 Most recent comment from Fack It Worldwide:Amazing, thank you! Andrew Green CONTACTClosed General Help on the Theme   Updated July 4, 2022 at 1:40pm   2 Most recent comment from Max:Hi,You should be receiving the form by email. The contact form plugin you are using (Contact Form 7), does not keep the contact into the dashboard. If you want to do this, you will need another plugin ... Keith Lay Unable to Update - permissions problemClosed General Help on the Theme   Updated July 4, 2022 at 1:37pm   2 Most recent comment from Max:Hello Keith,Ive changed the folder permission and updated the plugin and WP version to 6.0 Gideon MP3 Player on other page buildersClosed MP3 Audio Player Plugin   Updated July 4, 2022 at 1:16pm   6 Most recent comment from Max:@Kevn, Yep you can use our MP3 Audio Player Pro with Brizy by using our shortcodes. see this article: https://sonaar.io/docs/add-audio-player-with-shortcode/ Kevn Elib music playerClosed MP3 Audio Player Plugin   Updated July 4, 2022 at 1:15pm   2 Most recent comment from Max:Hi,yes, you can use the plugin with Brizy Builder. You will use our shortcode and attributes directly in the builder. See this article for all our attributes available: https://sonaar.io/docs/add-au ... Gabrielle Cron Scheduler IssuesClosed Podcast Help on the Theme   Updated July 1, 2022 at 2:11pm   4 Most recent comment from Max:Hello Gabrielle,Im truly sorry for the inconvenience. Perhaps I have miss-explained the issue. I never said you were inputting yourself the same image names.I said that your RSS Feed contains duplicat ... Jan StatisticClosed MP3 Audio Player Plugin   Updated June 30, 2022 at 8:44pm   9 Most recent comment from Alexandre Dubois:Yes you can adjust it here to wp-admin>mp3 player>settings>general