Public Tickets
George McCormack
Elementor not workingClosed
Troubleshooting the Theme
Updated June 10, 2022 at 6:52pm
4
Most recent comment from Alexandre Dubois:Please update first Sonaar theme (see here)And when it is updated, please go to wp-admin>appearance>install pluginsAnd update "elementor for sonaar"
Chris Ralles
How can I disable the sticky player in Outlander theme?Closed
General Help on the Theme
Updated June 10, 2022 at 6:49pm
14
Most recent comment from Alexandre Dubois:You are welcome
maestro2805
Problems after after update to 3.6Closed
MP3 Audio Player Plugin
Updated June 10, 2022 at 6:37pm
7
Most recent comment from Alexandre Dubois:you are welcome
Barbara Ann
Fatal ErrorClosed
MP3 Audio Player Plugin
Updated June 7, 2022 at 8:24am
6
Most recent comment from Max:Awesome! Happy we could help you out Barbara! Btw. If you have a moment, I would very much appreciate if you could quickly rate our theme 5 Stars, just to help me spread the word. It's my little ...
Erick Quezada
ELEMENTORClosed
Troubleshooting the Theme
Updated June 6, 2022 at 3:05pm
6
Most recent comment from Alexandre Dubois:You didnt provide the site url but you probalby talking about akasharecordsmx.com. Th sonaar theme on akasharecordsmx.com is not up tp date. Please update Sonaar to 4.23.When it is done, go to wp-ad ...
Ümit
Space between tracksClosed
MP3 Audio Player Plugin
Updated June 6, 2022 at 2:25pm
4
Most recent comment from Alexandre Dubois:Hi, Please use this custom css:.iron-audioplayer[data-playertemplate="skin_boxed_tracklist"] .sr-playlist-item{margin-bottom: 0px;}If this is not enough you can also reduce padding-bottom..iron-audiop ...
Kevn Elib
theme compatibilityClosed
General Help on the Theme
Updated June 5, 2022 at 9:18pm
2
Most recent comment from Max:Hi, Unfortunately they current only work with Elementor. If other users ask for brizy, we will add it to our roadmap!
Gabrielle
Carousel SliderClosed
Podcast Help on the Theme
Updated June 3, 2022 at 10:43pm
12
Most recent comment from Jo Gibbons:Will do. Thank you.
Brekke Olsen
Difference between packagesClosed
MP3 Audio Player Plugin
Updated June 3, 2022 at 6:13pm
8
Most recent comment from Max:I have proceed with the refund
Shannon Plaquet
shortcode for the_title?Closed
General Help on the Theme
Updated June 3, 2022 at 5:29pm
2
Most recent comment from Alexandre Dubois:Hi Shannon, The BandInTown widget is not designed to be dynamic. I dont think you can use meta tag with elementor. The way to make element dynamic is available with elementor pro.Here a quick video w ...
Matt
Bandcamp integrationClosed
MP3 Audio Player Plugin
Updated June 3, 2022 at 11:12am
2
Most recent comment from Max:HiUnfortunately, Bandcamp does not allow their tracks to be streaming with non-native bandcamp players. Here is a list of streaming servers we have tested so far.
Mikkel Linding Juhl
Stickey player is not at the bottomClosed
MP3 Audio Player Plugin
Updated June 2, 2022 at 8:57pm
6
Most recent comment from Mikkel Linding Juhl:Well I still need some things done but I'll let you know if it still is a problem at that time
Debra Powell
Once I get the templatesClosed
General Help on the Theme
Updated June 2, 2022 at 6:26pm
2
Most recent comment from Alexandre Dubois:Hi Debra, Are you talking about Elementor Templates? Here the documentation about how to use them:https://sonaar.io/docs/how-to-install-the-elementor-templates-kit-by-sonaar
Roman
problems after updateClosed
MP3 Audio Player Plugin
Updated June 1, 2022 at 8:54pm
11
Most recent comment from Alexandre Dubois:I roman, It is fixed
Debra Powell
My themes aren’t workingClosed
Troubleshooting the Theme
Updated June 1, 2022 at 6:40pm
3
Most recent comment from Max:Yes, the 100+ Elementor Templates addon kit is include with the $99 or $179 plugin version. I have previously refunded the $59 100+ Elementor Templates addon kit that you have purchased separately