Public Tickets
Jon Paul
Revolution Slider not updatingClosed
Troubleshooting the Theme
Updated May 4, 2022 at 1:35pm
2
Most recent comment from Alexandre Dubois:Hi Jon Paul, We have removed Revolution Slider v6.5.7 because since this version, the slider plugin has issues with the ajax navigation. We will make a recent version available as soon everything wor ...
Floor
Changing the button links of the event gridClosed
General Help on the Theme
Updated May 3, 2022 at 2:13pm
7
Most recent comment from Alexandre Dubois:Hello Floor,I went to wp-admin>settings>permalinksAnd I have click on save change to regenerate permalink
Hamid Abugideiri
Remove Track NumberClosed
MP3 Audio Player Plugin
Updated May 3, 2022 at 1:58pm
4
Most recent comment from Alexandre Dubois:You are welcome
Geno
Logo menu won't deleteClosed
General Help on the Theme
Updated May 3, 2022 at 1:57pm
4
Most recent comment from Alexandre Dubois:Hi Geno, 2. I have removed the black background on the store section.If you want to remove the black background on the GENO section,please select the elementor section element, select the style tab ...
Willie b Calvin
Paid money for installation and themeClosed
General Help on the Theme
Updated May 3, 2022 at 4:25pm
3
Most recent comment from Max:If you have additional questions, let me know
MIN KYU
about google analytics playlist name.Closed
MP3 Audio Player Plugin
Updated May 2, 2022 at 5:01am
3
Most recent comment from MIN KYU:Thanks for reply.
Christopher Provost
Error using mp3 plugin, Cannot previewClosed
MP3 Audio Player Plugin
Updated April 30, 2022 at 4:57pm
5
Most recent comment from Max:[email protected]
Renata
Site Content is DownClosed
Get Started with the Theme
Updated April 30, 2022 at 3:51pm
3
Most recent comment from Max:What I always recommend when using a new WordPress theme is to develop the "new" website on a staging server with a fresh copy of WordPress. So start with a clean copy of WordPress, install the them ...
Pasquale
GoogleClosed
General Help on the Theme
Updated April 30, 2022 at 12:38pm
4
Most recent comment from Max:Yes, in 30 minutes
Motaz Matar
Plugin purchase but giving error on downloadingClosed
MP3 Audio Player Plugin
Updated April 29, 2022 at 4:21pm
2
Most recent comment from Max:Hi To download, login into your Sonaar account and go to My Account > Downloads Tell me if it works
David Arkenstone
set up emailClosed
General Help on the Theme
Updated April 29, 2022 at 4:19pm
2
Most recent comment from Max:Hi, To get an email adress with your domain, please check with your domain registrar. Or use Google Suite
Maira
constant failure with the plugingClosed
MP3 Audio Player Plugin
Updated April 29, 2022 at 1:59pm
2
Most recent comment from Max:Could you please provide me access to your wp-admin and I will gladly check the issue you have.
Yacine
Player track numberClosed
MP3 Audio Player Plugin
Updated April 29, 2022 at 7:39am
1
Most recent comment from Yacine:Hi,
Is there an setting to hide the track number in the player ?EDIT: managed to do it with custom CSS.
Bill
iOS Device PlaybackClosed
MP3 Audio Player Plugin
Updated April 28, 2022 at 3:58pm
4
Most recent comment from Max:Hi,Unfortunately this workaround wont work..Notification center where the media is loaded is controlled by iOS.I've read a lot of people complaining about thisFingercrossed that they will fix th ...
Martin Dejmek
display errors of a pluginClosed
MP3 Audio Player Plugin
Updated April 28, 2022 at 1:20pm
2
Most recent comment from Max:Hi,this issue is caused by your theme.Add this to your custom CSS (wp-admin > appearance > customize > Additional CSS)
div:before, div:after{
content:unset;
}