Okay

Public Tickets

Ignar Rip Plugin does not work Give Plugin for CrowdfundingClosed MP3 Audio Player Plugin   Updated July 24, 2022 at 11:51pm   10 Most recent comment from Max:Hi, You won't have any issue to update. The same fix will be part of our update so don't worry.  John Purchased MP3 Pro Player-Will Not Activate!Closed MP3 Audio Player Plugin   Updated July 23, 2022 at 12:59pm   2 Most recent comment from Max:Hi,Have you installed the sonaar-music-pro.zip plugin yet ? To download it, login to your sonaar.io account and go to My Account > Downloads.Once the plugin is installed (in wp-admin > plugins > ad ... Christian linking Events with Google CalendarClosed General Help on the Theme   Updated July 23, 2022 at 12:56pm   2 Most recent comment from Max:Hi Christian, Unfortunately, as much as I would love to help you, this feature is not possible with Sonaar at the moment. On my end, I tagged this ticket as a feature request so that our development ... tyler too many requests error msgClosed Troubleshooting the Theme   Updated July 23, 2022 at 12:56pm   2 Most recent comment from Max:Hi,Please check this directly with your web  hosting provider.Additional info on the 429 Too many request issue: https://www.hostinger.com/tutorials/429-too-many-requests-errorPlease read this arti ... Shafee Sonaar Shortcodes don't displayClosed MP3 Audio Player Plugin   Updated July 22, 2022 at 4:18am   5 Most recent comment from Shafee:working thanks Shrey Vedantham adding image to episode pageClosed MP3 Audio Player Plugin   Updated July 20, 2022 at 11:45am   3 Most recent comment from Max:Also, I need URL access so I can see how the page is built Pablo Mielgo License problemClosed General Help on the Theme   Updated July 18, 2022 at 11:00pm   4 Most recent comment from Max:Is all third party plugins updated as well? Go to wp-admin > appearance > install plugins to find out.  Kenny Theme Options and Plugin OptionsClosed Podcast Help on the Theme   Updated July 18, 2022 at 5:27pm   4 Most recent comment from Max:Hi, I'm so sorry for the confusion! I thought you were talking about a different themes from another author and didn't realize that you were taking about our own castopress theme. (there is ... Kenny Stop when episode ends...Closed MP3 Audio Player Plugin   Updated July 18, 2022 at 4:44pm   4 Most recent comment from Kenny:Hi Max,I will be rolling in a new theme/framework (Hello Elementor... a direction you gave on another ticket).  Let me see if perhaps that solves the problem.  If not, I will reach back out, and let ... Mat Murray Cron job not bringing in new podcast from PodbeanClosed Podcast Help on the Theme   Updated July 18, 2022 at 1:41pm   6 Most recent comment from Max:You are welcome Floor Changing the Header of this pageClosed General Help on the Theme   Updated July 18, 2022 at 1:41pm   2 Most recent comment from Max:Hi,Unfortunately, that is not possible to use a secondary header for this custom post type.Perhaps you can do this with Elementor Pro's theme builder, but im not sure if it will works. you might ... Tudor PlaylistClosed General Help on the Theme   Updated July 18, 2022 at 1:04pm   2 Most recent comment from Max:Hi,I can't seem to be able to reproduce on my computer. Could you please elaborate on the steps to reproduce the issue on my end and I will check this for you.I can see both album art on the 2 ... Kenny Missing/Buggy OptionsClosed MP3 Audio Player Plugin   Updated July 18, 2022 at 12:54pm   4 Most recent comment from Max:Hi,The CTA button should NOT be present when using the button layout. This will be fixed in the next plugin update. Gavin hiding mp3 linkClosed MP3 Audio Player Plugin   Updated July 14, 2022 at 2:50pm   3 Most recent comment from Gavin:Excellent! thank you very much for thiskind regards Madelyn Harris Website Won't LoadClosed Troubleshooting the Theme   Updated July 13, 2022 at 11:08pm   2 Most recent comment from Max:I'm closing this ticket since we have answered on messenger about this issue. This will prevent duplication and confusion.