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Public Tickets

MIN KYU about google analyticsClosed MP3 Audio Player Plugin   Updated March 15, 2023 at 5:26pm   3 Most recent comment from Max:Hi,Sorry for the wait. See this updated documentation on how to track events with the new GA4: https://sonaar.io/docs/use-google-analytics-to-track-audio-player-statistics/ Jesse Feature RequestClosed MP3 Audio Player Plugin   Updated May 9, 2022 at 4:14pm   2 Most recent comment from Max:Hi Jesse,A search feature with filters and infinite scroll would be an awesome addition.Do you have some website examples that you like in terms of features you are describing? just to give me some i ... Renata Downloading additional themesClosed Get Started with the Theme   Updated May 7, 2022 at 12:47am   2 Most recent comment from Max:Hi, Sonaar is the master theme you must install. Once installed, you can import the theme demo you'd like. Please watch our 2 first videos here https://sonaar.io/video-tutorials  Daniel-John Ducret introductionClosed General Help on the Theme   Updated May 6, 2022 at 4:05pm   2 Most recent comment from Max:Hello Daniel,We have been in discussion on Facebook Messenger  (you can see the conversation directly in your Facebook Messenger). Im closing this ticket here to prevent duplication and confusion. L ... Floor Can I add a company name to the billing of the ThemeClosed General Help on the Theme   Updated May 6, 2022 at 1:20pm   2 Most recent comment from Max:Hi,I can do it for you. give me the details Willie Calvin getting online - problem freeClosed Get Started with the Theme   Updated May 4, 2022 at 4:35pm   4 Most recent comment from Max:The correct temporary public URL is https://wordpress-227572-2608019.cloudwaysapps.com/ Floor Displaying the wrong menuClosed General Help on the Theme   Updated May 4, 2022 at 2:25pm   9 Most recent comment from Alexandre Dubois:You are welcome Floor Buttons not working anymoreClosed General Help on the Theme   Updated May 4, 2022 at 1:39pm   2 Most recent comment from Max:Hi,Edit your button widget and make sure that all options under "Launch the Audio Player" are disabled. See screenshot: https://d.pr/i/RHMO7p Jon Paul Revolution Slider not updatingClosed Troubleshooting the Theme   Updated May 4, 2022 at 1:35pm   2 Most recent comment from Alexandre Dubois:Hi Jon Paul, We have removed Revolution Slider v6.5.7 because since this version, the slider plugin has issues with the ajax navigation. We will make a recent version available as soon everything wor ... Floor Changing the button links of the event gridClosed General Help on the Theme   Updated May 3, 2022 at 2:13pm   7 Most recent comment from Alexandre Dubois:Hello Floor,I went to wp-admin>settings>permalinksAnd I have click on save change to regenerate permalink Hamid Abugideiri Remove Track NumberClosed MP3 Audio Player Plugin   Updated May 3, 2022 at 1:58pm   4 Most recent comment from Alexandre Dubois:You are welcome Geno Logo menu won't deleteClosed General Help on the Theme   Updated May 3, 2022 at 1:57pm   4 Most recent comment from Alexandre Dubois:Hi Geno, 2. I have removed the black background on the store section.If you want to remove the black background on the GENO section,please select the elementor section element, select the style tab ... Willie b Calvin Paid money for installation and themeClosed General Help on the Theme   Updated May 3, 2022 at 4:25pm   3 Most recent comment from Max:If you have additional questions, let me know MIN KYU about google analytics playlist name.Closed MP3 Audio Player Plugin   Updated May 2, 2022 at 5:01am   3 Most recent comment from MIN KYU:Thanks for reply. Christopher Provost Error using mp3 plugin, Cannot previewClosed MP3 Audio Player Plugin   Updated April 30, 2022 at 4:57pm   5 Most recent comment from Max:[email protected]