Public Tickets
Dee
Music playerClosed
MP3 Audio Player Plugin
Updated May 30, 2022 at 9:35pm
2
Most recent comment from Max:Hi, I'm the CEO of the company and also head of support. I understand you don't want to share or provide administrator access but it's the easiest way to fix your issue because it allo ...
Dan
podcast rss feedClosed
MP3 Audio Player Plugin
Updated May 30, 2022 at 4:50pm
4
Most recent comment from Max:Hi,I did a test page here https://rotarydistrict5110.com/test-page/The issue you had is because you had to select this option https://d.pr/i/DyumJu
Las
Scroll Track List ViewClosed
MP3 Audio Player Plugin
Updated May 30, 2022 at 4:10pm
4
Most recent comment from Max:If you use shortcode then use the shortcode attribute scrollbarEnable scrollbar within tracklist. Value: true or false. eg: scrollbar="true" To learn more about all shortcode attribute available, s ...
Adam
printful not connecting to woocommerce apiClosed
General Help on the Theme
Updated May 29, 2022 at 12:17pm
3
Most recent comment from Adam:seems it's a WooCommerce issue, not thinking a problem with the theme anymore. Have tried turning off every plug-in, theme change, rolling back to previous backups. The store is working again. Bu ...
Arturo
after update, don't recognize my licenceClosed
MP3 Audio Player Plugin
Updated May 29, 2022 at 12:23am
4
Most recent comment from Max:Great!
Dee
Music playerClosed
MP3 Audio Player Plugin
Updated May 28, 2022 at 12:28am
4
Most recent comment from Max:Could you please provide me access to your wp-admin and I will gladly check the issue you have.
Nel
Music Player (Amazon S3 Stream)Closed
MP3 Audio Player Plugin
Updated May 24, 2022 at 12:55pm
6
Most recent comment from Max:Hi,Please read this article about this: https://sonaar.io/docs/preventing-mp3-download-block-direct-url-file-access/
Devon Moore
Music sliderClosed
MP3 Audio Player Plugin
Updated May 23, 2022 at 9:00pm
12
Most recent comment from Max:The screenshot you are referring to looks like only the MP3 Audio Player is installed. All other widgets you see on our tutorials are part of the Sonaar Theme.. You must use Sonaar Theme in order to g ...
Devon Moore
100 templatesClosed
MP3 Audio Player Plugin
Updated May 23, 2022 at 7:54pm
4
Most recent comment from Max:Hi, I'm a bit confused. Where did you see the sliders in our Elementor Templates Kit? (you can check all templates available here https://sonaar.io/templates-for-elementor/Can you send me a scr ...
Robert Phillips-Legge
Fatal error caused by MP3 playerClosed
MP3 Audio Player Plugin
Updated May 23, 2022 at 4:05pm
7
Most recent comment from Robert Phillips-Legge:Interesting. I use Groups to be able to assign different coupons and automatic discounts to customers. I'd need to find an alternative to that, since that would also involve deactivating the ...
Kacper
annoying margin that appearsClosed
General Help on the Theme
Updated May 23, 2022 at 2:55pm
5
Most recent comment from Kacper:It works! Thank you Max!
Bahadır Guven
Adjusting player elements' sizeClosed
MP3 Audio Player Plugin
Updated May 23, 2022 at 1:13pm
7
Most recent comment from Alexandre Dubois:No, not yet, sorry for the wait. Probably tomorrow.
Sterling Williams
How do I reduce header menu breakpointClosed
General Help on the Theme
Updated May 23, 2022 at 1:00pm
34
Most recent comment from Alexandre Dubois:Thanks Sterling,Have a nice day.
Jacob
proClosed
MP3 Audio Player Plugin
Updated May 23, 2022 at 12:13am
2
Most recent comment from Max:Hi,Can you elaborate why you say we are asking you to be a pro member so I can check what is wrong? Can you provide me a screenshot so I can understand the context?
Jacob
issues with a stickerClosed
Get Started with the Theme
Updated May 21, 2022 at 12:41pm
7
Most recent comment from Max:Hi, According to your screenshot, you are trying to install Elementor Templates Kit for the audio player as a plugin. The Elementor templates are not a plugin, but Elementor Templates. To import Ele ...