Public Tickets
Motaz Matar
THE Rebirth template not found in package.Closed
Get Started with the Theme
Updated May 12, 2022 at 1:24pm
2
Most recent comment from Max:Hi,The Rebirth Template is an Elementor Template Kit and not a WordPress theme. It can be installed with any WordPress theme.So this kit is not included in the All Themes (see list of All Themes incl ...
Motaz Matar
How can I integrate woo commerce plugin in mp3 audio playerClosed
MP3 Audio Player Plugin
Updated May 11, 2022 at 1:18pm
12
Most recent comment from Max:Hi there,
thanks for reaching out,
1) Yes, you will be able to import the exact same layout using our Demo Importer.
2) Sonaar MP3 Audio Player Pro is not required. There is a basic built-in audio p ...
Randy D LOTT
The download link for Sonaar doesnt workClosed
Get Started with the Theme
Updated May 10, 2022 at 6:58pm
4
Most recent comment from Max:Hi, What happen when you try to download the zip file?
Nichole
License activationClosed
Troubleshooting the Theme
Updated May 10, 2022 at 6:08pm
2
Most recent comment from Max:Please make sure that you use our latest theme version. We have fixed the license issue in Version 4.22.1
So if you update your theme to version 4.22.1 or higher, the issue you have will be fixed.
Ple ...
Floor
Changing the font color of the checkout pageClosed
General Help on the Theme
Updated May 10, 2022 at 4:31pm
2
Most recent comment from Alexandre Dubois:Hi Floor, Please go to wp-admin>theme options>typographyAnd change the body text color here
PROLAT Bernard
erreurClosed
MP3 Audio Player Plugin
Updated May 9, 2022 at 6:51pm
7
Most recent comment from PROLAT Bernard:Alexandre, merci beaucoup et belle semainecordialementBernard prolat
Dan Jeffries
Beats ThemeClosed
Get Started with the Theme
Updated May 9, 2022 at 6:24pm
5
Most recent comment from Dan Jeffries:Aha! That makes sense. I should have read the plugin name!Thanks, sorted.
GertJan van Schuppen
Too much white space above Slider RevolutionClosed
General Help on the Theme
Updated May 9, 2022 at 6:07pm
2
Most recent comment from Alexandre Dubois:Hi Gert, Please use this custom css code:@media (max-width: 1159px){div.boxed {margin-top: 0px
; }}
MIN KYU
about google analyticsClosed
MP3 Audio Player Plugin
Updated March 15, 2023 at 5:26pm
3
Most recent comment from Max:Hi,Sorry for the wait. See this updated documentation on how to track events with the new GA4: https://sonaar.io/docs/use-google-analytics-to-track-audio-player-statistics/
Jesse
Feature RequestClosed
MP3 Audio Player Plugin
Updated May 9, 2022 at 4:14pm
2
Most recent comment from Max:Hi Jesse,A search feature with filters and infinite scroll would be an awesome addition.Do you have some website examples that you like in terms of features you are describing? just to give me some i ...
Renata
Downloading additional themesClosed
Get Started with the Theme
Updated May 7, 2022 at 12:47am
2
Most recent comment from Max:Hi, Sonaar is the master theme you must install. Once installed, you can import the theme demo you'd like. Please watch our 2 first videos here https://sonaar.io/video-tutorials
Daniel-John Ducret
introductionClosed
General Help on the Theme
Updated May 6, 2022 at 4:05pm
2
Most recent comment from Max:Hello Daniel,We have been in discussion on Facebook Messenger (you can see the conversation directly in your Facebook Messenger). Im closing this ticket here to prevent duplication and confusion. L ...
Floor
Can I add a company name to the billing of the ThemeClosed
General Help on the Theme
Updated May 6, 2022 at 1:20pm
2
Most recent comment from Max:Hi,I can do it for you. give me the details
Willie Calvin
getting online - problem freeClosed
Get Started with the Theme
Updated May 4, 2022 at 4:35pm
4
Most recent comment from Max:The correct temporary public URL is https://wordpress-227572-2608019.cloudwaysapps.com/
Floor
Displaying the wrong menuClosed
General Help on the Theme
Updated May 4, 2022 at 2:25pm
9
Most recent comment from Alexandre Dubois:You are welcome