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Public Tickets

Greg License Key Not ActivatingClosed General Help on the Theme   Updated June 30, 2022 at 12:32am   2 Most recent comment from Max:HIPlease make sure that you use our latest theme version. We have fixed the license issue in Version 4.22.1 So if you update your theme to version 4.22.1 or higher, the issue you have will be fixed. P ... Andrew Sonaar reordering bugClosed MP3 Audio Player Plugin   Updated June 29, 2022 at 10:06pm   3 Most recent comment from Andrew:Hi Alexandre,Thanks for getting back to me.> Do you still have a broken playlist on https://beta.audiobro.com/ ?No, I already fixed it. I'll send you credentials privately to you can test on a ... Jordan Licences with WooCommerceClosed MP3 Audio Player Plugin   Updated June 29, 2022 at 5:13pm   2 Most recent comment from Max:Hi Jordan,Yes, if you want to show the producer name on the contract, you will have to create different licenses/attributes. Otherwise, perhaps you can label the producer name as "The Producer" so it ... Suksan Adding Tags and Attributes to sticky playerClosed MP3 Audio Player Plugin   Updated June 28, 2022 at 9:23pm   5 Most recent comment from Tristan:Did you have any luck with this @Suksan? Tristan AccessibilityClosed MP3 Audio Player Plugin   Updated June 28, 2022 at 4:59pm   6 Most recent comment from Alexandre Dubois:Hi Tristan, You bring good arguments. I will share them with our team.  Tyrell Vaughn Vertical aligned icons, not horizontalClosed Troubleshooting the Theme   Updated June 27, 2022 at 6:50pm   6 Most recent comment from Alexandre Dubois:You are welcome Floor Featured Image Event GRidClosed General Help on the Theme   Updated June 27, 2022 at 6:20pm   5 Most recent comment from Alexandre Dubois:Hi, Which image are you trying to change exactly? Are talking about those images? Gavin PHP ErrorClosed MP3 Audio Player Plugin   Updated June 27, 2022 at 5:04pm   22 Most recent comment from Alexandre Dubois:You are welcome Evelyn Abiguey Images don´t load on playlist pagesClosed Troubleshooting the Theme   Updated June 23, 2022 at 3:57pm   4 Most recent comment from Max:Hi,Please read this article about speed issues and optimizations. Alex Bug in the code?Closed Troubleshooting the Theme   Updated June 22, 2022 at 11:44pm   2 Most recent comment from Max:Hi, In most cases, the issue is related to one of the third-party plugins which are not compatible with AJAX page loading.  Please read this article on how to troubleshoot and workarounds. Caroline Mariétan Logo not showing properlyClosed Troubleshooting the Theme   Updated June 22, 2022 at 3:53pm   4 Most recent comment from Alexandre Dubois:Hello Caroline,May i have a login credential to the wp-admin? Fack It Worldwide Skipping imageClosed MP3 Audio Player Plugin   Updated June 21, 2022 at 1:47pm   5 Most recent comment from Fack It Worldwide:Amazing, it's fixed.Thanks again Max! Bouskila MistakeClosed General Help on the Theme   Updated June 21, 2022 at 12:43pm   4 Most recent comment from Max:No you can't. You can manage events only with our sonaar themes.  Douglas Elementor Templates Add-onClosed MP3 Audio Player Plugin   Updated June 20, 2022 at 9:48pm   3 Most recent comment from Douglas:Thanks Alexandre, I totally forgot about the hover option. So simple, sorry to bother you.Cheers Marti Confused at every updateClosed MP3 Audio Player Plugin   Updated June 20, 2022 at 8:32pm   2 Most recent comment from Marti:I eventually found the free plugin on wp repository and manually updated it.. thanks you can close this.