Public Tickets
Konstantinos Cheilakos
Play music on sticky player between site pagesClosed
MP3 Audio Player Plugin
Updated June 15, 2022 at 7:33pm
5
Most recent comment from Konstantinos Cheilakos:OK great, I did and it works.Thank you for your assistance!You may close the ticket
Eric Rodriguez
License ExpiredClosed
MP3 Audio Player Plugin
Updated June 15, 2022 at 9:14am
2
Most recent comment from Max:Hello Eric,An expired license does not restrict you to upload new audio content to your site. However, if you want me to check and fix your issue, please renew your license so you can benefit from ou ...
Angela
mp3 playerClosed
MP3 Audio Player Plugin
Updated June 14, 2022 at 6:37am
4
Most recent comment from Max:Give me page url where I can reproduce the issue
Fack It Worldwide
StoresClosed
MP3 Audio Player Plugin
Updated June 13, 2022 at 9:02pm
6
Most recent comment from Alexandre Dubois:You are welcome
Floor
How can I apply a dark overlay on the featured blog postsClosed
General Help on the Theme
Updated June 13, 2022 at 4:08pm
2
Most recent comment from Max:Hi, This might be possible with custom CSS as we don't have a built in feature in our theme to do that automatically. However providing this kind of custom css is beyond the scope of our suppor ...
George vass
Background Images got the hotlink errorClosed
Troubleshooting the Theme
Updated June 12, 2022 at 2:13pm
3
Most recent comment from George vass:Hi MaxI am looking it with the host thanks for the suggestion. I was unaware it was server related.Thanks
George McCormack
Elementor not workingClosed
Troubleshooting the Theme
Updated June 10, 2022 at 6:52pm
4
Most recent comment from Alexandre Dubois:Please update first Sonaar theme (see here)And when it is updated, please go to wp-admin>appearance>install pluginsAnd update "elementor for sonaar"
Chris Ralles
How can I disable the sticky player in Outlander theme?Closed
General Help on the Theme
Updated June 10, 2022 at 6:49pm
14
Most recent comment from Alexandre Dubois:You are welcome
maestro2805
Problems after after update to 3.6Closed
MP3 Audio Player Plugin
Updated June 10, 2022 at 6:37pm
7
Most recent comment from Alexandre Dubois:you are welcome
Barbara Ann
Fatal ErrorClosed
MP3 Audio Player Plugin
Updated June 7, 2022 at 8:24am
6
Most recent comment from Max:Awesome! Happy we could help you out Barbara! Btw. If you have a moment, I would very much appreciate if you could quickly rate our theme 5 Stars, just to help me spread the word. It's my little ...
Erick Quezada
ELEMENTORClosed
Troubleshooting the Theme
Updated June 6, 2022 at 3:05pm
6
Most recent comment from Alexandre Dubois:You didnt provide the site url but you probalby talking about akasharecordsmx.com. Th sonaar theme on akasharecordsmx.com is not up tp date. Please update Sonaar to 4.23.When it is done, go to wp-ad ...
Ümit
Space between tracksClosed
MP3 Audio Player Plugin
Updated June 6, 2022 at 2:25pm
4
Most recent comment from Alexandre Dubois:Hi, Please use this custom css:.iron-audioplayer[data-playertemplate="skin_boxed_tracklist"] .sr-playlist-item{margin-bottom: 0px;}If this is not enough you can also reduce padding-bottom..iron-audiop ...
Kevn Elib
theme compatibilityClosed
General Help on the Theme
Updated June 5, 2022 at 9:18pm
2
Most recent comment from Max:Hi, Unfortunately they current only work with Elementor. If other users ask for brizy, we will add it to our roadmap!
Gabrielle
Carousel SliderClosed
Podcast Help on the Theme
Updated June 3, 2022 at 10:43pm
12
Most recent comment from Jo Gibbons:Will do. Thank you.
Brekke Olsen
Difference between packagesClosed
MP3 Audio Player Plugin
Updated June 3, 2022 at 6:13pm
8
Most recent comment from Max:I have proceed with the refund