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Public Tickets

Fack It Worldwide AJAX loadingClosed Troubleshooting the Theme   Updated July 6, 2022 at 1:46am   2 Most recent comment from Max:Hi, I dont know but you have 7.2mb total for 2 images to loads. its huge. each images should be at least 200kb max. see screenshot https://d.pr/i/bx4wdh Please read this article about speed issues an ... Fack It Worldwide Change Mobile MenuClosed General Help on the Theme   Updated July 4, 2022 at 8:23pm   7 Most recent comment from Fack It Worldwide:Amazing, thank you! Andrew Green CONTACTClosed General Help on the Theme   Updated July 4, 2022 at 1:40pm   2 Most recent comment from Max:Hi,You should be receiving the form by email. The contact form plugin you are using (Contact Form 7), does not keep the contact into the dashboard. If you want to do this, you will need another plugin ... Keith Lay Unable to Update - permissions problemClosed General Help on the Theme   Updated July 4, 2022 at 1:37pm   2 Most recent comment from Max:Hello Keith,Ive changed the folder permission and updated the plugin and WP version to 6.0 Gideon MP3 Player on other page buildersClosed MP3 Audio Player Plugin   Updated July 4, 2022 at 1:16pm   6 Most recent comment from Max:@Kevn, Yep you can use our MP3 Audio Player Pro with Brizy by using our shortcodes. see this article: https://sonaar.io/docs/add-audio-player-with-shortcode/ Kevn Elib music playerClosed MP3 Audio Player Plugin   Updated July 4, 2022 at 1:15pm   2 Most recent comment from Max:Hi,yes, you can use the plugin with Brizy Builder. You will use our shortcode and attributes directly in the builder. See this article for all our attributes available: https://sonaar.io/docs/add-au ... Gabrielle Cron Scheduler IssuesClosed Podcast Help on the Theme   Updated July 1, 2022 at 2:11pm   4 Most recent comment from Max:Hello Gabrielle,Im truly sorry for the inconvenience. Perhaps I have miss-explained the issue. I never said you were inputting yourself the same image names.I said that your RSS Feed contains duplicat ... Jan StatisticClosed MP3 Audio Player Plugin   Updated June 30, 2022 at 8:44pm   9 Most recent comment from Alexandre Dubois:Yes you can adjust it here to wp-admin>mp3 player>settings>general Greg License Key Not ActivatingClosed General Help on the Theme   Updated June 30, 2022 at 12:32am   2 Most recent comment from Max:HIPlease make sure that you use our latest theme version. We have fixed the license issue in Version 4.22.1 So if you update your theme to version 4.22.1 or higher, the issue you have will be fixed. P ... Andrew Sonaar reordering bugClosed MP3 Audio Player Plugin   Updated June 29, 2022 at 10:06pm   3 Most recent comment from Andrew:Hi Alexandre,Thanks for getting back to me.> Do you still have a broken playlist on https://beta.audiobro.com/ ?No, I already fixed it. I'll send you credentials privately to you can test on a ... Jordan Licences with WooCommerceClosed MP3 Audio Player Plugin   Updated June 29, 2022 at 5:13pm   2 Most recent comment from Max:Hi Jordan,Yes, if you want to show the producer name on the contract, you will have to create different licenses/attributes. Otherwise, perhaps you can label the producer name as "The Producer" so it ... Suksan Adding Tags and Attributes to sticky playerClosed MP3 Audio Player Plugin   Updated June 28, 2022 at 9:23pm   5 Most recent comment from Tristan:Did you have any luck with this @Suksan? Tristan AccessibilityClosed MP3 Audio Player Plugin   Updated June 28, 2022 at 4:59pm   6 Most recent comment from Alexandre Dubois:Hi Tristan, You bring good arguments. I will share them with our team.  Tyrell Vaughn Vertical aligned icons, not horizontalClosed Troubleshooting the Theme   Updated June 27, 2022 at 6:50pm   6 Most recent comment from Alexandre Dubois:You are welcome Floor Featured Image Event GRidClosed General Help on the Theme   Updated June 27, 2022 at 6:20pm   5 Most recent comment from Alexandre Dubois:Hi, Which image are you trying to change exactly? Are talking about those images?