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Public Tickets

Devon Moore 100 templatesClosed MP3 Audio Player Plugin   Updated May 23, 2022 at 7:54pm   4 Most recent comment from Max:Hi, I'm a bit confused. Where did you see the sliders in our Elementor Templates Kit? (you can check all templates available here https://sonaar.io/templates-for-elementor/Can you send me a scr ... Robert Phillips-Legge Fatal error caused by MP3 playerClosed MP3 Audio Player Plugin   Updated May 23, 2022 at 4:05pm   7 Most recent comment from Robert Phillips-Legge:Interesting.  I use Groups to be able to assign different coupons and automatic discounts to customers.  I'd need to find an alternative to that, since that would also involve deactivating the ... Kacper annoying margin that appearsClosed General Help on the Theme   Updated May 23, 2022 at 2:55pm   5 Most recent comment from Kacper:It works! Thank you Max!  Bahadır Guven Adjusting player elements' sizeClosed MP3 Audio Player Plugin   Updated May 23, 2022 at 1:13pm   7 Most recent comment from Alexandre Dubois:No, not yet, sorry for the wait. Probably tomorrow. Sterling Williams How do I reduce header menu breakpointClosed General Help on the Theme   Updated May 23, 2022 at 1:00pm   34 Most recent comment from Alexandre Dubois:Thanks Sterling,Have a nice day. Jacob proClosed MP3 Audio Player Plugin   Updated May 23, 2022 at 12:13am   2 Most recent comment from Max:Hi,Can you elaborate why you say we are asking you to be a pro member so I can check what is wrong? Can you provide me a screenshot so I can understand the context?  Jacob issues with a stickerClosed Get Started with the Theme   Updated May 21, 2022 at 12:41pm   7 Most recent comment from Max:Hi, According to your screenshot, you are trying to install Elementor Templates Kit for the audio player as a plugin. The Elementor templates are not a plugin, but Elementor Templates. To import Ele ... Dee add to cartClosed MP3 Audio Player Plugin   Updated May 21, 2022 at 12:52am   4 Most recent comment from Max:Could you please provide me access to your wp-admin and I will gladly check the issue you have. Sh'muel When I activate theme my WP Admin Page is permanently a 404 pageClosed Troubleshooting the Theme   Updated May 20, 2022 at 8:40pm   8 Most recent comment from Max:Hi,I see that your theme Sonaar is activated now and there is no wp admin page that has a 404 error from what I can see? Do you still have an issue? if so, please elaborate on steps to reproduce it. Kevin Espinosa License key won't saveClosed Troubleshooting the Theme   Updated May 20, 2022 at 1:36pm   4 Most recent comment from Max:Hi, Please go to wp-admin > Elementor > Tools > and click Regenerate CSS. Then, you can clear the cache (WP cache and browser cache) and refresh the page. Radio Maria Südtirol ODV Automatic RSS and use of ID3 InformationClosed MP3 Audio Player Plugin   Updated May 19, 2022 at 2:53pm   2 Most recent comment from Max:Hi,Unfortunately, we dont have a function developed to remove deleted files from the CMB2 library im afraid. If other user requests it, its something we might add in a future update.Our show terms in ... Motaz Matar Confliction with woocommerceClosed Troubleshooting the Theme   Updated May 19, 2022 at 2:35pm   2 Most recent comment from Max:Your account page was not set correctly. I set it here: https://d.pr/i/haGBbp Gavin Player on woocommerce shop archiveClosed MP3 Audio Player Plugin   Updated May 18, 2022 at 11:04pm   2 Most recent comment from Gavin:Hi there - please ignore my request - I see that I have to upload the mp3 songs to the product itself and cannot use the shortcode methodthanks :) Floor Changing the space between the footer and lowest sectionClosed General Help on the Theme   Updated May 18, 2022 at 5:19pm   2 Most recent comment from Alexandre Dubois:Hello, Select the last elementor section and remove the margin-bottom:https://d.pr/i/IgbOhO Ian error occuringClosed MP3 Audio Player Plugin   Updated May 18, 2022 at 1:27pm   8 Most recent comment from Max:Hi, this will be fixed in the next plugin update next week. If you want us to fix it right now on your site, please upgrade to pro so you can get 1 year of premium support.You can upgrade to pro here: ...