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Public Tickets

[email protected] Sonaar Elementor menu on mobileClosed Troubleshooting the Theme   Updated April 6, 2022 at 3:42pm   15 Most recent comment from [email protected]:It is fixed. Thanks alot for your time. Paul Sparks ElementorClosed Troubleshooting the Theme   Updated April 6, 2022 at 1:47pm   4 Most recent comment from Max:Hello Paul.1) Your license key and Sonaar account is binded to this email: [email protected] your license is expired.If you want to download theme and plugin updates, you must buy an a ... Evelyn Abiguey No display of pages in the web menuClosed Troubleshooting the Theme   Updated April 5, 2022 at 11:19pm   15 Most recent comment from Evelyn Abiguey:Ok, I will think about what to do in that case. Thank you very much Max for your help. It has been a pleasure James Jennings Activate license on staging subdomainClosed MP3 Audio Player Plugin   Updated April 5, 2022 at 5:55pm   7 Most recent comment from Alexandre Dubois:You are welcome Pierre Sticky Player DisappearedClosed MP3 Audio Player Plugin   Updated April 5, 2022 at 3:58pm   47 Most recent comment from Pierre:By the way, I'll have to endorse Fack It's request about the pause with spacebar feature. It's such a common thing to do when consuming audio / video content  https://sonaar.ticksy.c ... James Jennings Lyric feature is no longer workinClosed MP3 Audio Player Plugin   Updated April 5, 2022 at 3:23pm   5 Most recent comment from James Jennings:Perhaps it was related to the network DNS issue. It is working now so you may close this ticket. Thanks for the help. Pause L Licence keyClosed General Help on the Theme   Updated April 5, 2022 at 1:33pm   4 Most recent comment from Max:You are welcome MIKE SCOTT Sticky player on one page only?Closed MP3 Audio Player Plugin   Updated April 5, 2022 at 12:35pm   5 Most recent comment from MIKE SCOTT:Great! Thanks, I'll try this now Atlas Teru Repeat & Progress barClosed MP3 Audio Player Plugin   Updated April 5, 2022 at 11:53am   2 Most recent comment from Max:Hi,please edit your playlist then check this option: https://d.pr/i/I65XlGI don't understand what you mean by "The button in Elementor isn't working and there isn't one in Wordpress" ? ... Willem Serneels Cannot enter licenseClosed Troubleshooting the Theme   Updated April 5, 2022 at 10:56am   2 Most recent comment from Max:Please make sure that you use our latest theme version. We have fixed the license issue in Version 4.22.1 So if you update your theme to version 4.22.1 or higher, the issue you have will be fixed. Ple ... anasba9600 Need help with the widgetClosed MP3 Audio Player Plugin   Updated April 4, 2022 at 11:31pm   14 Most recent comment from Max:Where exactly you see a sticky player without having clicking play? Give me url please James mp3 player on word pressClosed MP3 Audio Player Plugin   Updated April 4, 2022 at 8:24pm   8 Most recent comment from Max:Alright James, I have refunded the item ! If you change your mind someday or you would like to test our product (or other products) once more time, let me know. I will offer my personal assistance to ... Christoph Header has white gapClosed General Help on the Theme   Updated April 4, 2022 at 6:32pm   8 Most recent comment from Christoph:Thank you ... now it looks great again ;)Greetings,Christoph Andrew Single Button integrationClosed MP3 Audio Player Plugin   Updated April 4, 2022 at 4:58pm   3 Most recent comment from Andrew:OK. I wish there was a page that had an example code for each example you have.   In Avada, this was the most simple one I could create.. for a song called "Into The Mist":I wasn't able to do i ... MIKE SCOTT Autoplay when clicking through on a portfolioClosed MP3 Audio Player Plugin   Updated April 4, 2022 at 1:56pm   3 Most recent comment from MIKE SCOTT:Oh ok, that's a shame, but thanks for your quick response.