Okay

Public Tickets

Simona First PopupClosed General Help on the Theme   Updated March 14, 2022 at 2:51pm   2 Most recent comment from Max:Hi,We dont have popup feature built-in into the plugin, but we strongly recommend the Elementor Pro's one because its very well coded and works very very well. Devin RSS Episode fetchingClosed Podcast Help on the Theme   Updated March 13, 2022 at 11:29pm   2 Most recent comment from Devin:Nevermind - I figured it out. Asaf Pro version update won't play tracksClosed MP3 Audio Player Plugin   Updated March 11, 2022 at 2:41pm   7 Most recent comment from Max:Hi,Make sure NO playlist is selected in WP-Admin > MP3 Player > Settings > Sticky Player > Load Sticky Player on your websiteThen edit your page where want to display a sticky player and select whi ... SeungboSon when i activate the sonaar player pro i get an errorClosed MP3 Audio Player Plugin   Updated March 10, 2022 at 3:44pm   2 Most recent comment from Max:Hi,Could you please try something for me? Please go to WP-Admin > MP3 Player > Settings and save your settings for the first time.Tell me if it works.If not, please provide me access to your wp-ad ... David Cummins License Key not workingClosed Troubleshooting the Theme   Updated March 10, 2022 at 3:20pm   3 Most recent comment from David Cummins:Thank you - sorted!Dave Ben Beatstore exampleClosed Get Started with the Theme   Updated March 10, 2022 at 3:05pm   6 Most recent comment from Max:Hi Ben,Just to let you know that we have worked on a solution and we are now offering the full Rebirth website demo as a product that you can get here: https://sonaar.io/theme/rebirth-elementor-kit/ T ... mike where to change social mediaClosed General Help on the Theme   Updated March 9, 2022 at 4:53pm   2 Most recent comment from Alexandre Dubois:Hi Mike, The header is built with elementor through a block post.Please go to wp-admin>headers and footers.And please edit the header post with elementorSee hereBut the mobile menu is built with the ... Zorzes Katris Posting on Facebook the Sonnar ThemeClosed General Help on the Theme   Updated March 9, 2022 at 2:07pm   3 Most recent comment from Zorzes Katris:Hi Max,Thank you for your support for one more time.All the best,Zorzes Katris - Film Composerhttps://zorzes-katris.com Lucie Conjat PodcastClosed MP3 Audio Player Plugin   Updated March 9, 2022 at 1:40pm   2 Most recent comment from Max:Hello Lucie,In the source field, make sure to select ALL posts (instead of Selected Post).Then you will be able to also select the Category or Show you want to display in your player. See screenshot:� ... Ling Messer InstallationClosed MP3 Audio Player Plugin   Updated March 9, 2022 at 1:32pm   9 Most recent comment from Max:Hi,please check now. I think the issue was because you haven't saved the MP3 Player settings for the first time. Now it works: https://d.pr/i/J4NaWh Jamie Why cant i select where in the audio track i want to listen fromClosed MP3 Audio Player Plugin   Updated March 7, 2022 at 9:18pm   10 Most recent comment from Max:Ok, this means that your server is serving the file as a stream and not as a progressive download. This is a very rare situation and to be honest, it's the first time I see this.We have many user ... Brekke Olsen MP3 player plugin adding tracksClosed MP3 Audio Player Plugin   Updated March 7, 2022 at 7:50pm   17 Most recent comment from Brekke Olsen:Ok no problem. Thanks. Zorzes Katris "Important"Closed Troubleshooting the Theme   Updated March 7, 2022 at 2:46pm   2 Most recent comment from Alexandre Dubois:Hi, I have answered to original ticket https://sonaar.ticksy.com/ticket/2995393/ ShengLi Yin I want to add a player on the homepage, but I don't see a tutorial.Closed MP3 Audio Player Plugin   Updated March 7, 2022 at 1:50pm   12 Most recent comment from Max:Auto-play audio when your page loads is now banned by most desktop and mobile browsers including Chrome and Safari. This is what we call a "Auto-Play Policy". To play audio in a web browser, the user ... Kaleb Limit mp3 durationClosed MP3 Audio Player Plugin   Updated March 7, 2022 at 1:37pm   2 Most recent comment from Max:Hi Kaleb,We don't have this feature yet but you are welcome to upload an edited 30sec mp3 file instead of your full audio track as a workaround.