Public Tickets
Gerald
Download ButtonClosed
MP3 Audio Player Plugin
Updated March 21, 2022 at 2:44pm
2
Most recent comment from Alexandre Dubois:Hi Gerald, Please edit the playlist,And in the track setting, add a download Call to action.See here
faiq ahmed
How can I add instagram share icon?Closed
General Help on the Theme
Updated March 21, 2022 at 2:10pm
2
Most recent comment from Max:Hi,The icons you are referring to, are for sharing the post. Instagram does not support any sharing options at this time, so obviously, we have not implemented an Instagram share icon.
Arix OWAYE
Request to login after x seconds of listeningClosed
MP3 Audio Player Plugin
Updated March 21, 2022 at 2:08pm
2
Most recent comment from Max:Hi there,We dont have this feature but if you use Elementor Pro, I think they have a solid modal popup feature, but i never tried it tho.
Pi-Com
Sticky PlayerClosed
MP3 Audio Player Plugin
Updated March 19, 2022 at 2:07pm
9
Most recent comment from Pi-Com:Hi Max I finally find the solution. It is because the reverse order was already in the shortcode.Bet regards
jacob Eickhardt
helt på by makevng a nice looking MP3 playerClosed
MP3 Audio Player Plugin
Updated March 17, 2022 at 7:44pm
9
Most recent comment from Alexandre Dubois:Hello Jacob, So you confirm MP3 player Pro is activated? So you dont like as the player looks right now. If I refer to the screenshot you have provided, you are not far from something like this htt ...
Pasquale
can not manipulate textClosed
Troubleshooting the Theme
Updated March 17, 2022 at 7:29pm
14
Most recent comment from Alexandre Dubois:I have update all activated plugins, except the WPBakery addons. I don have access to the premium plugin. Please take a look on your site and make sure nothing is broken. Maybe your site will be impr ...
Sorea Borders
purchasing a themeClosed
Get Started with the Theme
Updated March 17, 2022 at 5:24pm
2
Most recent comment from Max:Hi, Here is the error we receive on our end:Payment failed because of insufficient funds. Tell the customer to try a different payment method, or they can retry the payment at a later date. Learn m ...
Jordi
Episodes limited to 32 external mp3Closed
MP3 Audio Player Plugin
Updated March 17, 2022 at 1:51pm
2
Most recent comment from Alexandre Dubois:Hi Jordi, Our plugin doesnt limit the number of episode. Maybe something on the server side do that Please read this ticket, the customer here has a similor issue:https://wordpress.org/support/topi ...
Warren miller
StreamingClosed
MP3 Audio Player Plugin
Updated March 14, 2022 at 3:04pm
2
Most recent comment from Max:Hi Warren,Yes you can, but you cannot dynamically fetch the title of "whats now playing"...For this, just create a playlist and for the first track, choose external MP3 and input your streaming URL.Ye ...
Devin Streeter
is it possible to import hundreds of songs with metata infoClosed
MP3 Audio Player Plugin
Updated March 14, 2022 at 3:03pm
2
Most recent comment from Max:Hi Devin,Yes, you must first bulk-upload your MP3 to your media library.Once its done, use our bulk-post creation tool by going to WP-Admin > MP3 Player > Import > MP3 BULK IMPORTER
Simona
First PopupClosed
General Help on the Theme
Updated March 14, 2022 at 2:51pm
2
Most recent comment from Max:Hi,We dont have popup feature built-in into the plugin, but we strongly recommend the Elementor Pro's one because its very well coded and works very very well.
Devin
RSS Episode fetchingClosed
Podcast Help on the Theme
Updated March 13, 2022 at 11:29pm
2
Most recent comment from Devin:Nevermind - I figured it out.
Asaf
Pro version update won't play tracksClosed
MP3 Audio Player Plugin
Updated March 11, 2022 at 2:41pm
7
Most recent comment from Max:Hi,Make sure NO playlist is selected in WP-Admin > MP3 Player > Settings > Sticky Player > Load Sticky Player on your websiteThen edit your page where want to display a sticky player and select whi ...
SeungboSon
when i activate the sonaar player pro i get an errorClosed
MP3 Audio Player Plugin
Updated March 10, 2022 at 3:44pm
2
Most recent comment from Max:Hi,Could you please try something for me? Please go to WP-Admin > MP3 Player > Settings and save your settings for the first time.Tell me if it works.If not, please provide me access to your wp-ad ...
David Cummins
License Key not workingClosed
Troubleshooting the Theme
Updated March 10, 2022 at 3:20pm
3
Most recent comment from David Cummins:Thank you - sorted!Dave