Public Tickets
Damien
Logo resizingClosed
General Help on the Theme
Updated March 22, 2022 at 2:02pm
8
Most recent comment from Alexandre Dubois:You are welcome
Mark Beresford
Sticky Player not linking to playlist until a song is played using the actual Mp3 player. Sticky has spinning wheel as if trying to linkClosed
MP3 Audio Player Plugin
Updated March 22, 2022 at 12:44pm
7
Most recent comment from Max:You are welcome
Jaime
Bunny.net IntegrationClosed
MP3 Audio Player Plugin
Updated March 22, 2022 at 11:41am
11
Most recent comment from Max:Hi,Im not familiar with Bunny.net but according to your screenshot, mp3 should be the extension to use.
Brekke Olsen
Update for song order issueClosed
MP3 Audio Player Plugin
Updated March 21, 2022 at 7:29pm
5
Most recent comment from Brekke Olsen:You're right! I was able to pinpoint that issue is from the RankMath plugin. So weird. I am going to contact them and see if they have any information about this issue.
Peter Dickson Lopez
ActivationClosed
General Help on the Theme
Updated March 21, 2022 at 7:27pm
3
Most recent comment from Peter Dickson Lopez:Hi Max,Got it - that makes sense. This being the case, I just purchased the All Themes package.Thank you,Peter
alberto
start playingClosed
MP3 Audio Player Plugin
Updated March 21, 2022 at 5:22pm
4
Most recent comment from Max:You are welcome
Sudhir Poonipershad
Parallax sortingClosed
General Help on the Theme
Updated March 21, 2022 at 3:55pm
4
Most recent comment from Alexandre Dubois:you are welcome
Gerald
Download ButtonClosed
MP3 Audio Player Plugin
Updated March 21, 2022 at 2:44pm
2
Most recent comment from Alexandre Dubois:Hi Gerald, Please edit the playlist,And in the track setting, add a download Call to action.See here
faiq ahmed
How can I add instagram share icon?Closed
General Help on the Theme
Updated March 21, 2022 at 2:10pm
2
Most recent comment from Max:Hi,The icons you are referring to, are for sharing the post. Instagram does not support any sharing options at this time, so obviously, we have not implemented an Instagram share icon.
Arix OWAYE
Request to login after x seconds of listeningClosed
MP3 Audio Player Plugin
Updated March 21, 2022 at 2:08pm
2
Most recent comment from Max:Hi there,We dont have this feature but if you use Elementor Pro, I think they have a solid modal popup feature, but i never tried it tho.
Pi-Com
Sticky PlayerClosed
MP3 Audio Player Plugin
Updated March 19, 2022 at 2:07pm
9
Most recent comment from Pi-Com:Hi Max I finally find the solution. It is because the reverse order was already in the shortcode.Bet regards
jacob Eickhardt
helt på by makevng a nice looking MP3 playerClosed
MP3 Audio Player Plugin
Updated March 17, 2022 at 7:44pm
9
Most recent comment from Alexandre Dubois:Hello Jacob, So you confirm MP3 player Pro is activated? So you dont like as the player looks right now. If I refer to the screenshot you have provided, you are not far from something like this htt ...
Pasquale
can not manipulate textClosed
Troubleshooting the Theme
Updated March 17, 2022 at 7:29pm
14
Most recent comment from Alexandre Dubois:I have update all activated plugins, except the WPBakery addons. I don have access to the premium plugin. Please take a look on your site and make sure nothing is broken. Maybe your site will be impr ...
Sorea Borders
purchasing a themeClosed
Get Started with the Theme
Updated March 17, 2022 at 5:24pm
2
Most recent comment from Max:Hi, Here is the error we receive on our end:Payment failed because of insufficient funds. Tell the customer to try a different payment method, or they can retry the payment at a later date. Learn m ...
Jordi
Episodes limited to 32 external mp3Closed
MP3 Audio Player Plugin
Updated March 17, 2022 at 1:51pm
2
Most recent comment from Alexandre Dubois:Hi Jordi, Our plugin doesnt limit the number of episode. Maybe something on the server side do that Please read this ticket, the customer here has a similor issue:https://wordpress.org/support/topi ...