Public Tickets
Pause L
Licence keyClosed
General Help on the Theme
Updated April 5, 2022 at 1:33pm
4
Most recent comment from Max:You are welcome
MIKE SCOTT
Sticky player on one page only?Closed
MP3 Audio Player Plugin
Updated April 5, 2022 at 12:35pm
5
Most recent comment from MIKE SCOTT:Great! Thanks, I'll try this now
Atlas Teru
Repeat & Progress barClosed
MP3 Audio Player Plugin
Updated April 5, 2022 at 11:53am
2
Most recent comment from Max:Hi,please edit your playlist then check this option: https://d.pr/i/I65XlGI don't understand what you mean by "The button in Elementor isn't working and there isn't one in Wordpress" ? ...
Willem Serneels
Cannot enter licenseClosed
Troubleshooting the Theme
Updated April 5, 2022 at 10:56am
2
Most recent comment from Max:Please make sure that you use our latest theme version. We have fixed the license issue in Version 4.22.1
So if you update your theme to version 4.22.1 or higher, the issue you have will be fixed.
Ple ...
anasba9600
Need help with the widgetClosed
MP3 Audio Player Plugin
Updated April 4, 2022 at 11:31pm
14
Most recent comment from Max:Where exactly you see a sticky player without having clicking play? Give me url please
James
mp3 player on word pressClosed
MP3 Audio Player Plugin
Updated April 4, 2022 at 8:24pm
8
Most recent comment from Max:Alright James, I have refunded the item !
If you change your mind someday or you would like to test our product (or other products) once more time, let me know. I will offer my personal assistance to ...
Christoph
Header has white gapClosed
General Help on the Theme
Updated April 4, 2022 at 6:32pm
8
Most recent comment from Christoph:Thank you ... now it looks great again ;)Greetings,Christoph
Andrew
Single Button integrationClosed
MP3 Audio Player Plugin
Updated April 4, 2022 at 4:58pm
3
Most recent comment from Andrew:OK. I wish there was a page that had an example code for each example you have.
In Avada, this was the most simple one I could create.. for a song called "Into The Mist":I wasn't able to do i ...
MIKE SCOTT
Autoplay when clicking through on a portfolioClosed
MP3 Audio Player Plugin
Updated April 4, 2022 at 1:56pm
3
Most recent comment from MIKE SCOTT:Oh ok, that's a shame, but thanks for your quick response.
David Wong
Cart button doesent appear when you click the 3 buttons on the side of the beatClosed
Troubleshooting the Theme
Updated April 2, 2022 at 10:56pm
8
Most recent comment from Max:Ok,If you login into your Sonaar account and go to My Account > Downloads, can you download it from there?
Raf Cardenas
Text not spanning the pageClosed
Troubleshooting the Theme
Updated April 1, 2022 at 5:18pm
3
Most recent comment from Raf Cardenas:It did, thanks. You can close out this ticket, have a good weekend.
Floor
Demo content installClosed
Get Started with the Theme
Updated March 31, 2022 at 7:04pm
3
Most recent comment from Floor:Hi Max,Thanks for your response! it worked!
Adam
Audio player colors won't changeClosed
Podcast Help on the Theme
Updated March 31, 2022 at 1:48pm
4
Most recent comment from Max:Awesome! Happy we could help you out! Btw. If you have a moment, I would very much appreciate if you could quickly rate our theme 5 Stars, just to help me spread the word. It's my little reward ...
Daniel
adding videos to the themeClosed
General Help on the Theme
Updated March 31, 2022 at 1:46pm
2
Most recent comment from Max:Hello Daniel,Yes absolutely. You can add any videos to the site...from Youtube, vimeo, self-hosted videos, etc.You can use the Video widget that is provided with the theme within Elementor page build ...
Floor
Background Color Theme Change and Artist on homepage questionClosed
General Help on the Theme
Updated March 30, 2022 at 2:54pm
4
Most recent comment from Alexandre Dubois:You are welcome