Public Tickets
Johnny Burke
contact form errorClosed
General Help on the Theme
Updated January 10, 2022 at 3:28pm
2
Most recent comment from Max:The email is set to [email protected] Like the error says, thats a fake email and @yourdomain.com is does not belong to your domain name which is @closertovenus.com
Silver Aas
The MP3 player does not load upClosed
MP3 Audio Player Plugin
Updated January 10, 2022 at 5:37am
4
Most recent comment from Max:Unfortunately its the only way.You can perhaps hire someone who knows CSS, or, hire us. We do have a service for site customizations. See here.
Tony Dang
The tracklist pop-up has a huge blank backgroundClosed
MP3 Audio Player Plugin
Updated January 8, 2022 at 4:09pm
3
Most recent comment from Max:Great !
Jonny Stanway
MP3 Audio Player Individual Track LinksClosed
MP3 Audio Player Plugin
Updated January 7, 2022 at 9:49pm
6
Most recent comment from Alexandre Dubois:You are welcome
antonios
Elementor error after uptadeClosed
Troubleshooting the Theme
Updated January 7, 2022 at 4:54pm
9
Most recent comment from antonios:Hi,Yes, we try and is ok now. Thank youAntónio
André Karlsson
Problem with installationClosed
Troubleshooting the Theme
Updated January 7, 2022 at 4:39pm
2
Most recent comment from Max:Hi,
Look it works again now !It was an issue with our CDN which we just fixed. everything seems resolved now.
Jake Doran
Some Pages Not LoadingClosed
Troubleshooting the Theme
Updated January 7, 2022 at 4:39pm
2
Most recent comment from Max:Hi,I can't seem to be able to reproduce on my computer. Could you please elaborate on the steps to reproduce the issue on my end and I will check this for you.See screenshot https://d.pr/i/0m1 ...
Susan
Song PagesClosed
General Help on the Theme
Updated January 7, 2022 at 4:38pm
4
Most recent comment from Max:Hi,1. No. The theme builder feature of Elementor Pro is specially made to make a reusable template. Go to WP-Admin > Templates > Theme Builder and add a new template. Add the player widget by sele ...
Jay Panaseiko
Can't install the Elementor Template KitClosed
MP3 Audio Player Plugin
Updated January 6, 2022 at 11:58pm
17
Most recent comment from Max:HiTo learn more about Continuous Audio Playback and tool to use, read this blog: https://sonaar.io/tips-and-tricks/continuous-audio-player-on-wordpress/
Eftim Chakarov
Update 3.1 issueClosed
MP3 Audio Player Plugin
Updated January 6, 2022 at 7:45pm
4
Most recent comment from Max:You are welcome
Gregory
Hide Player (Playlist)Closed
MP3 Audio Player Plugin
Updated January 6, 2022 at 5:42pm
26
Most recent comment from Alexandre Dubois:You are welcome
Mark
Missing Streaming Service SVGsClosed
MP3 Audio Player Plugin
Updated January 6, 2022 at 4:32pm
7
Most recent comment from Max:Hi Mark,The pre-defined icons that we list in the dropdown are taken from FontAwesome, the biggest and most popular web icon library, but some icons are not yet available from this library. Its why ...
Susan
mailchimp not workingClosed
Troubleshooting the Theme
Updated January 6, 2022 at 2:05pm
4
Most recent comment from Alexandre Dubois:Great!Well done
Marcel Ferreira
Enable Ken Burns Effect Only On Desktop ModeClosed
General Help on the Theme
Updated January 6, 2022 at 5:36am
4
Most recent comment from Max:From what I know, Ken burn effect is available in Slider Revolution. Im not sure if it's available in Elementor plugin as well.. I have not seen this option so far.
Arix OWAYE
Remove Shop buttonClosed
Get Started with the Theme
Updated January 5, 2022 at 10:29pm
4
Most recent comment from Max:To remove the shop button that you see here: https://d.pr/i/AE7ieg , please edit your header with Elementor.To learn more on headers, menu, mobile menu editing with Elementor, see this article http ...