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Public Tickets

Paul The link you followed has expired. download is not installingClosed Troubleshooting the Theme   Updated August 24, 2021 at 2:52pm   4 Most recent comment from Alexandre Dubois:Great! Well done. Please let us know if you need our assistance. Roger Help with ThemeClosed Troubleshooting the Theme   Updated August 24, 2021 at 2:10pm   8 Most recent comment from Alexandre Dubois:Hello Roger,The element selected on your screenshot is a "column" element.You can change the column width below the "layout" tab.See here. You can add a new column before, to move this column to the ... Sophie Laliberte Different colors in multiple playlistsClosed MP3 Audio Player Plugin   Updated August 23, 2021 at 4:57pm   8 Most recent comment from Max:Merci Sophie ! a+ Fitz Patton Can't remove featured imageClosed Troubleshooting the Theme   Updated August 23, 2021 at 3:35pm   3 Most recent comment from Fitz Patton :Thanks man!!!! Great! Beautiful work. Hope the new element or update hasn't created too many headaches for you. Fitz mark How to edit edit Album pageClosed General Help on the Theme   Updated August 22, 2021 at 6:14pm   3 Most recent comment from mark:thank you mark How to disable stock MP3 in themeClosed General Help on the Theme   Updated August 22, 2021 at 6:13pm   3 Most recent comment from mark:Replied privately - this ticket can be closed Mark Simkiss Highlight Playlist button when playlist openClosed MP3 Audio Player Plugin   Updated August 22, 2021 at 4:34pm   5 Most recent comment from Max:Hi,We have put some hold on the Ajaxify plugin since many third party plugins are not using loading properly and not using the best practice in the backend which make these plugin not compatible with ... Alessio Pellegrini Player not working when using JetWooBuilder Product GridClosed MP3 Audio Player Plugin   Updated August 22, 2021 at 4:25pm   2 Most recent comment from Max:Hi,Looks like JetEngine bypasses the native WC loop and thus, bypasses our wc loop as well. Unfortunately, you wont be able to show the player with the hover on the product image if you use JetWooBuil ... Sam Music player will not playClosed MP3 Audio Player Plugin   Updated August 22, 2021 at 3:55pm   2 Most recent comment from Max:Hi,the song you have set is https://anchor.fm/teachingonlineenglish/episodes/Drama-in-the-classroom--how-is-that-possible-e161cok which is not a media file but a webpage.you need to use an URL that ... Fernando Sanchez Put registration formClosed General Help on the Theme   Updated August 22, 2021 at 3:48pm   2 Most recent comment from Max:Hi,There are a lot of contact form plugins available. The best one I think is the one provided with Elementor ProYou can create form and also popups. mark Install IssueClosed Troubleshooting the Theme   Updated August 22, 2021 at 3:41pm   7 Most recent comment from Max:Excellent ! We will make the importer compatible to PHP 8 in a couple of weeks Jens Bayer Click on Image of MP3 --> Link to ProductpageClosed MP3 Audio Player Plugin   Updated August 22, 2021 at 3:33pm   2 Most recent comment from Max:Hi,Unfortunately we don't have this option/feature available. it's not possible at this time. If other users request this feature, we will add it to our roadmap for sure. George McCormack making the listen button on the slider just play the music on the music playerClosed General Help on the Theme   Updated August 22, 2021 at 3:30pm   2 Most recent comment from Max:Hi,See Option B in this article where it tell you how to link the sticky player with a slider button: https://sonaar.ticksy.com/article/12401 Jens Bayer MP3 Title & Interpret seperatlyClosed MP3 Audio Player Plugin   Updated August 22, 2021 at 3:28pm   2 Most recent comment from Max:This would require adding custom fields to your post. This would require some customization and third party plugins such as Advanced Custom Fields. Unfortunately, providing support for customization i ... Jens Bayer Wav FilesClosed MP3 Audio Player Plugin   Updated August 22, 2021 at 3:27pm   2 Most recent comment from Max:Hi,you can use wav files but a lot of internet browser does not support them. WAV files are usually not compressed and optimized for the web. they also load very slow on mobile phone.While they might ...