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Public Tickets

Diego Caetano Plugin not workingClosed MP3 Audio Player Plugin   Updated July 21, 2021 at 1:29pm   2 Most recent comment from Alexandre Dubois:Hi Diego, Are you able to provide a login credential to the wp-admin? GRIGORIOS S LAGIOS Music Player Pro UpdateClosed MP3 Audio Player Plugin   Updated July 19, 2021 at 10:43pm   7 Most recent comment from GRIGORIOS S LAGIOS:Thanks again for response. I reload and resave my albums and now all works fine :)  Vasiliy Scrolling effect when switching pagesClosed General Help on the Theme   Updated July 19, 2021 at 5:43pm   3 Most recent comment from Vasiliy:Thanks for the reply. Best wishes! KICKSHOW IRON.toggleElementorMenuClose is not a functionClosed Troubleshooting the Theme   Updated July 19, 2021 at 5:06pm   3 Most recent comment from KICKSHOW:hello, yesterday after deactivating and activating several plugins it worked correctly again, sorry for not closing the ticket earlier Nnamdi Can't install the sonaar.zip file to a new website, it gives an error message "plugin installation failed"Closed Troubleshooting the Theme   Updated July 19, 2021 at 3:25pm   12 Most recent comment from Max:Hi, edit your page using Elementor, then select the section that contains your image background, and go to Style tab. See screenshot https://d.pr/i/ZOzvNy hope it helps Rob Donate LinkClosed Troubleshooting the Theme   Updated July 19, 2021 at 5:49am   3 Most recent comment from Michael Johnson:Hi, I found this helpful for creating your Paypal button.  Login to your Paypal account then select the settings wheel, then select "Seller Tools". Then select "Manage" Paypal Button. Then click Dona ... Sterling Williams Hey Sonnar Fam! I can't seem to figure out how to add playlist to the footerClosed MP3 Audio Player Plugin   Updated July 17, 2021 at 2:03am   6 Most recent comment from Max:You are welcome mate!  JW Sticky player pause via javascriptClosed MP3 Audio Player Plugin   Updated July 16, 2021 at 12:48pm   2 Most recent comment from Alexandre Dubois:Hi JW, The IRON.sonaar.player.play() toggle between play and pause.If you want a function to do only "pause" please got with:document.getElementById("sonaar-audio").pause();You can also do play with ... eddie coria Template Is BlankClosed Troubleshooting the Theme   Updated July 16, 2021 at 1:28am   2 Most recent comment from Max:Hi, Have you imported the theme demo yet? You can learn more about our theme and watch video tutorials to get started here: https://sonaar.io/video-tutorials/ Marcus Page Layout TRansferClosed General Help on the Theme   Updated July 15, 2021 at 2:25am   2 Most recent comment from Max:Hi Marcus, I'm 100% certain there is a way but I'm personally not familiar with this process. I'm sure there is a third party plugin that allow you this. I recommend that you ask the ... Rijnmar Can't activate licenseClosed Get Started with the Theme   Updated July 14, 2021 at 9:31pm   2 Most recent comment from Max:Hi,It looks like a javascript issue, or firewall protection.Could you please provide me access to your wp-admin and I will gladly check the issue you have. Ian Change track order of playlist based on pageClosed MP3 Audio Player Plugin   Updated July 14, 2021 at 2:40pm   3 Most recent comment from Ian:Okay, thanks for your help! Jamie Richards Disabling the sticky on specific pagesClosed MP3 Audio Player Plugin   Updated July 14, 2021 at 2:22pm   5 Most recent comment from Max:No worry Jamie! Have a great day Richard background photoClosed Troubleshooting the Theme   Updated July 13, 2021 at 1:46pm   7 Most recent comment from Alexandre Dubois:You are welcome Richard Dianne Starzyk Continuous Audio Player and Ajax not working correctlyClosed Troubleshooting the Theme   Updated July 13, 2021 at 1:19pm   2 Most recent comment from Alexandre Dubois:Hi Dianne, Do you still have those issues since you have disable CDN?Are we still talking about this site: http://s38303.p1492.sites.pressdns.com/ ?