Public Tickets
Greg Hunter
elementor templates kitClosed
MP3 Audio Player Plugin
Updated September 10, 2021 at 3:10pm
2
Most recent comment from Max:Hi Greg,To import the templates:
1. Download the templates kit file at https://sonaar.io/login (Under My Account > Downloads)
2. Login to your WordPress dashboard.
3. Make sure Elementor Page Builde ...
Andrew Brennan
Photo gallery disappears once you close a pictrueClosed
General Help on the Theme
Updated September 10, 2021 at 3:09pm
18
Most recent comment from Max:Awesome Andrew! Thank you so much
Alex Lykesas
Going back to Home Essential - Grid is brokenClosed
Troubleshooting the Theme
Updated September 10, 2021 at 2:19pm
7
Most recent comment from Alexandre Dubois:Hi Alex, I did it another way. I have add a css clas to the link element https://d.pr/i/FIYGvmAnd the link is set by JShttps://d.pr/i/3FxNLYThis is a weird work around for a weird bug. I hope we wi ...
Helen
mp3 player - mobile view track words cut offClosed
MP3 Audio Player Plugin
Updated September 8, 2021 at 3:52pm
6
Most recent comment from Alexandre Dubois:You are welcome
Savinien
MP3 player does not work on SafariClosed
MP3 Audio Player Plugin
Updated September 8, 2021 at 1:59pm
3
Most recent comment from Max:Hi,yes. if your website is https, your stream must also be https.If you have additional questions, let me know
John Chen
stop player when track is completeClosed
MP3 Audio Player Plugin
Updated September 8, 2021 at 1:42pm
11
Most recent comment from Alexandre Dubois:Hi John, We dont planning to add the ALT feature soon. We are very busy for now and we have many features we want to develop. But this is something we probably do one day.About the scrolling speed yo ...
Greg Hunter
Auto-play on page loadClosed
MP3 Audio Player Plugin
Updated September 8, 2021 at 12:06pm
2
Most recent comment from Max:HiAuto-play audio when your page loads is now banned by most desktop and mobile browsers including Chrome and Safari. This is what we call a "Auto-Play Policy". To play audio in a web browser, the use ...
Barbara Ann
Slider Revolution DetailClosed
Troubleshooting the Theme
Updated September 7, 2021 at 8:42pm
6
Most recent comment from Alexandre Dubois:You are welcome Barbara
Vincent
shape of the player on Search result pageClosed
MP3 Audio Player Plugin
Updated September 7, 2021 at 6:05pm
2
Most recent comment from Alexandre Dubois:Hi Vincent, Maybe we can help. What you want exactly?
John Kotyk
Pro Plugin Not PlayingClosed
MP3 Audio Player Plugin
Updated September 7, 2021 at 2:45pm
4
Most recent comment from Max:You are welcome
Alex Lykesas
Woocommerse IssueClosed
Get Started with the Theme
Updated September 7, 2021 at 2:25pm
6
Most recent comment from Max:Unfortunatelty, making a page load in Ajax is pretty tricky in WordPress because of all the third party plugins that use their own loading technic. So at some points, even if a AJAX plugin would exist ...
Kirk Peter
My Sonaar Beats Theme not Showing RightClosed
General Help on the Theme
Updated September 7, 2021 at 2:19pm
2
Most recent comment from Max:Hi,looks like the page is set in classic mode (not elementor). Edit your page in wp-admin > pages and click in the upper button Edit in Elementor. Then save it.tell me if it works.
Tony Mitchell
I have no access to the theme I purchased.Closed
Get Started with the Theme
Updated September 6, 2021 at 3:11pm
2
Most recent comment from Max:Hi,As shown in the first video tutorial, what you are telling me is that you cannot download the theme in your sonaar.io account > My Account > Downloads? what error message do you have?
Shawna Leady
Activation KeyClosed
Get Started with the Theme
Updated September 6, 2021 at 3:09pm
2
Most recent comment from Max:Hi,you can manage your activated sites by login at https://sonaar.io/login then go to My Account > Licenses > Manage Sites. see screenshot https://d.pr/i/j01l29
Daron Otwell
Episodes not loading when returning to home page.Closed
General Help on the Theme
Updated September 3, 2021 at 1:44pm
4
Most recent comment from Alexandre Dubois:You are welcome