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Public Tickets

Obadiah Ifeanyi Always Asking For ActivationClosed Troubleshooting the Theme   Updated August 12, 2021 at 3:07pm   2 Most recent comment from Alexandre Dubois:Hi Obadiah, Are you able to provide a screenshot from the notification? Noone How to Add new CTA Icon to TracklistlistClosed MP3 Audio Player Plugin   Updated August 11, 2021 at 8:04pm   8 Most recent comment from Alexandre Dubois:You are welcome Eric Rosenblum Request failed. Error code: 524Closed Get Started with the Theme   Updated August 10, 2021 at 7:22pm   2 Most recent comment from Alexandre Dubois:Hello Eric,Everything look importedhttps://dso-guild.org/ Thomas DeXter Integrating Music Player into WooCommerce Products and ListingsClosed MP3 Audio Player Plugin   Updated August 9, 2021 at 3:26pm   2 Most recent comment from Alexandre Dubois:Hi thomas, How can I help you today? Svetlana Menu white colorClosed Get Started with the Theme   Updated August 9, 2021 at 2:44pm   4 Most recent comment from Alexandre Dubois:Hi Svetlana, Please take a look in the homepage setting https://d.pr/i/mMoQ47 Dan Bulk UploadClosed MP3 Audio Player Plugin   Updated August 8, 2021 at 9:45pm   2 Most recent comment from Dan:I figured it out... Matthew David Wheeler RefundClosed MP3 Audio Player Plugin   Updated August 8, 2021 at 7:52am   1 Most recent comment from Matthew David Wheeler:Hello, I would like a refund on my purchase I made today. It wasn't what I was looking for. Please let me know. Thanks.  Svetlana Can't get old data backClosed Troubleshooting the Theme   Updated August 5, 2021 at 8:02pm   5 Most recent comment from Svetlana:Thanks for the answer. This ticket can be closed Mark LaChapelle installing themeClosed Troubleshooting the Theme   Updated August 3, 2021 at 3:31am   4 Most recent comment from Max:Hi Mark, You can get your license key by login into your Sonaar.io account and go to My Account > License Keys  Anya Camins Floating Sicky PlayerClosed MP3 Audio Player Plugin   Updated August 2, 2021 at 8:20pm   9 Most recent comment from Anya Camins:Everything is good on my I don't need to adjust the play button thank you! zeke woollett js errorsClosed Troubleshooting the Theme   Updated August 2, 2021 at 6:16pm   10 Most recent comment from zeke woollett:This is helpful - had been in contact with them previously to clean up some errors - this gives me some direction in reaching out again - thank you Paul Zimmermann Filtering Music BPMClosed MP3 Audio Player Plugin   Updated August 2, 2021 at 4:20pm   3 Most recent comment from Max:Excellent ! thanks for sharing! Roger S Richards Minimize license to ONE purchase for migrationClosed General Help on the Theme   Updated August 2, 2021 at 4:17pm   2 Most recent comment from Max:Hi,What you can do is buy the theme, activate it and develop it on your staging server, and when you are ready to migrate, you will have the option to switch your activated domain to another domain s ... Peter Myles Snashall 1 trackClosed MP3 Audio Player Plugin   Updated August 2, 2021 at 4:10pm   2 Most recent comment from Max:Hi,The audio player reads a playlist. However, you can use 1 track in a "playlist" so your player will be a 1-track only player and it has many options on how you want to display the player on your p ... Obadiah Ifeanyi Header Covers SliderClosed General Help on the Theme   Updated August 2, 2021 at 4:08pm   2 Most recent comment from Max:Hi,I cant seem to be able to reproduce the same issue as your screenshot on my computer.can you elaborate on how I can reproduce it?