Public Tickets
Svetlana
Add player doesn't workClosed
Troubleshooting the Theme
Updated August 17, 2021 at 2:44pm
7
Most recent comment from Svetlana:Thanks. Everything worked out
Esther Molenwijk
Social icons side functionClosed
Troubleshooting the Theme
Updated August 16, 2021 at 8:07am
25
Most recent comment from Esther Molenwijk:Thanks for all youre help Alexander. it's working now.
George McCormack
photo Gallery Change imagesClosed
General Help on the Theme
Updated August 15, 2021 at 10:15pm
2
Most recent comment from Max:Hi,edit the essential grid by going to WP-Admin > Essential GridTo learn more about Essential Grid, here's the full documentation: https://www.themepunch.com/support-center/essential-grid
Xavier Satorra
Mobile MenuClosed
Get Started with the Theme
Updated August 15, 2021 at 3:01pm
2
Most recent comment from Max:Hi,There is a design for the desktop menu, and another design for the mobile menu. You can have much more control over your header this way. To learn more on headers, menu, mobile menu editing with E ...
Sudhir Poonipershad
Video listClosed
General Help on the Theme
Updated August 13, 2021 at 6:54pm
2
Most recent comment from Alexandre Dubois:Hi there,Our video post doesnt have the option to use a self host video. You have to use a platform as youtube.
David Arkenstone
lost site Emergency!Closed
Troubleshooting the Theme
Updated August 13, 2021 at 4:56pm
2
Most recent comment from Alexandre Dubois:We have answered you on messenger. I hope everything will be fixed soon.
David Arkenstone
lost site Emergency!Closed
General Help on the Theme
Updated August 13, 2021 at 4:55pm
2
Most recent comment from Alexandre Dubois:We have answered you on messenger. I hope everything will be fixed soon.
Obadiah Ifeanyi
Always Asking For ActivationClosed
Troubleshooting the Theme
Updated August 12, 2021 at 3:07pm
2
Most recent comment from Alexandre Dubois:Hi Obadiah, Are you able to provide a screenshot from the notification?
Noone
How to Add new CTA Icon to TracklistlistClosed
MP3 Audio Player Plugin
Updated August 11, 2021 at 8:04pm
8
Most recent comment from Alexandre Dubois:You are welcome
Eric Rosenblum
Request failed. Error code: 524Closed
Get Started with the Theme
Updated August 10, 2021 at 7:22pm
2
Most recent comment from Alexandre Dubois:Hello Eric,Everything look importedhttps://dso-guild.org/
Thomas DeXter
Integrating Music Player into WooCommerce Products and ListingsClosed
MP3 Audio Player Plugin
Updated August 9, 2021 at 3:26pm
2
Most recent comment from Alexandre Dubois:Hi thomas, How can I help you today?
Svetlana
Menu white colorClosed
Get Started with the Theme
Updated August 9, 2021 at 2:44pm
4
Most recent comment from Alexandre Dubois:Hi Svetlana, Please take a look in the homepage setting https://d.pr/i/mMoQ47
Dan
Bulk UploadClosed
MP3 Audio Player Plugin
Updated August 8, 2021 at 9:45pm
2
Most recent comment from Dan:I figured it out...
Matthew David Wheeler
RefundClosed
MP3 Audio Player Plugin
Updated August 8, 2021 at 7:52am
1
Most recent comment from Matthew David Wheeler:Hello, I would like a refund on my purchase I made today. It wasn't what I was looking for. Please let me know. Thanks.
Svetlana
Can't get old data backClosed
Troubleshooting the Theme
Updated August 5, 2021 at 8:02pm
5
Most recent comment from Svetlana:Thanks for the answer. This ticket can be closed