Public Tickets
Daron Otwell
Podcast Import with PHP 8Closed
Podcast Help on the Theme
Updated August 26, 2021 at 9:13pm
5
Most recent comment from Daron Otwell:Thank you so much. I really appreciate your help!
C. Carton
3 questionsClosed
Podcast Help on the Theme
Updated August 26, 2021 at 4:40pm
8
Most recent comment from Alexandre Dubois:You are welcome
Xavier Satorra
Downloading zip and pdf files from MediaClosed
General Help on the Theme
Updated August 26, 2021 at 4:13pm
2
Most recent comment from Max:Hi,If its a server error, you might want to check directly with your hosting provider to see if there is any server-side error. They should have more details about the error in their backend.
Joeffrey
Full Color "Cinematic Wordpress"Closed
General Help on the Theme
Updated August 26, 2021 at 2:09pm
2
Most recent comment from Max:Hi Joeffrey,You can change the colors through the global elementor color system. see screenshot https://d.pr/i/2I9zTVplease note that you might have to review all your pages to make sure the colors i ...
Jonathan
The execution failed. Please check error.logClosed
Troubleshooting the Theme
Updated August 26, 2021 at 2:06pm
9
Most recent comment from Max:@john thanks for reaching out. could you please open your own ticket about this issue and we will gladly check this for you
Vincent
segneriClosed
MP3 Audio Player Plugin
Updated August 26, 2021 at 1:25pm
11
Most recent comment from Alexandre Dubois:Hello VincentIn fact when I have visited you site, all templates was already imported, so maybe you have succeed to import them or maybe my teammate Maxime dit it.About the vertical shop page, do you ...
Barbara
player bar paddingClosed
Troubleshooting the Theme
Updated August 25, 2021 at 3:21pm
5
Most recent comment from Barbara:I should publish it later today and will send you the url then. If I publish it now while still in draft, an email notification sends out the post to my entire subscribers list and auto posts to Twi ...
Vincent
player positionClosed
MP3 Audio Player Plugin
Updated August 25, 2021 at 2:15pm
2
Most recent comment from Max:Hi,you can set the sticky player to be smaller by selecting this option: https://d.pr/i/ON1OXGbut we don't have settings to set your own height. This would require custom css and might not work ...
Sixto Fernández Olloqui
playerClosed
MP3 Audio Player Plugin
Updated August 24, 2021 at 3:03pm
5
Most recent comment from Pitoum:Oh I see, I'm on a dev server so the url is not the same as the stream.I'll check that.Thanks!
Paul
The link you followed has expired. download is not installingClosed
Troubleshooting the Theme
Updated August 24, 2021 at 2:52pm
4
Most recent comment from Alexandre Dubois:Great! Well done. Please let us know if you need our assistance.
Roger
Help with ThemeClosed
Troubleshooting the Theme
Updated August 24, 2021 at 2:10pm
8
Most recent comment from Alexandre Dubois:Hello Roger,The element selected on your screenshot is a "column" element.You can change the column width below the "layout" tab.See here. You can add a new column before, to move this column to the ...
Sophie Laliberte
Different colors in multiple playlistsClosed
MP3 Audio Player Plugin
Updated August 23, 2021 at 4:57pm
8
Most recent comment from Max:Merci Sophie ! a+
Fitz Patton
Can't remove featured imageClosed
Troubleshooting the Theme
Updated August 23, 2021 at 3:35pm
3
Most recent comment from Fitz Patton :Thanks man!!!! Great! Beautiful work. Hope the new element or update hasn't created too many headaches for you. Fitz
mark
How to edit edit Album pageClosed
General Help on the Theme
Updated August 22, 2021 at 6:14pm
3
Most recent comment from mark:thank you
mark
How to disable stock MP3 in themeClosed
General Help on the Theme
Updated August 22, 2021 at 6:13pm
3
Most recent comment from mark:Replied privately - this ticket can be closed