Public Tickets
Dan
WaveformClosed
MP3 Audio Player Plugin
Updated July 26, 2021 at 6:47pm
7
Most recent comment from Alexandre Dubois:You are welcome
Aaron Vin
Does the audio player work with Woocommerce continuously?Closed
Get Started with the Theme
Updated July 26, 2021 at 4:54pm
2
Most recent comment from Alexandre Dubois:Hello Aaron, The Continuous Player requires the ajax navigation. The thing is woocommerce is not compatible with the ajax navigation.So it is normal the sticky stop when a woocommerce page load.
Obadiah Ifeanyi
Can't find where to change theme color.Closed
General Help on the Theme
Updated July 26, 2021 at 4:41pm
4
Most recent comment from Alexandre Dubois:You are welcome
Obadiah Ifeanyi
Hidden text due to colorClosed
General Help on the Theme
Updated July 26, 2021 at 4:40pm
4
Most recent comment from Alexandre Dubois:If you go with a white background on a specific page rather than black, you will need to inverse the text color for a dark color. In this case you will need some custom css code. But for now the shop ...
Brenden Lowe
Making a page boxedClosed
Troubleshooting the Theme
Updated July 23, 2021 at 3:06pm
2
Most recent comment from Max:Hi,probably because your have edited your page with Elementor while its a video page template...Could you please provide me access to your wp-admin and I will gladly check the issue you have.
C T
Integrating Music Player into WooCommerce Products and ListingsClosed
MP3 Audio Player Plugin
Updated July 22, 2021 at 4:10pm
8
Most recent comment from Alexandre Dubois:You are welcome
inga
Critical Error due to 2,4 updateClosed
MP3 Audio Player Plugin
Updated July 22, 2021 at 3:40pm
11
Most recent comment from Max:You are welcome
Brady
Track Loop functionClosed
MP3 Audio Player Plugin
Updated July 21, 2021 at 9:09pm
12
Most recent comment from Alexandre Dubois:For custom works, we strongly recommend these guys: WP Kraken - https://sonaar.io/go/wpkraken
It's cheap! And the cool thing is that if you are not satisfied with their service, or they don' ...
Daniel Bianco
I cant view my demo content the file already existsClosed
Troubleshooting the Theme
Updated July 21, 2021 at 1:35pm
8
Most recent comment from Alexandre Dubois:You are welcome
James
Product page errorClosed
Troubleshooting the Theme
Updated July 21, 2021 at 1:34pm
3
Most recent comment from Alexandre Dubois:Hi James, The issue is caused by the cloudways-product-shortcode. It is calling a undefined function.
Diego Caetano
Plugin not workingClosed
MP3 Audio Player Plugin
Updated July 21, 2021 at 1:29pm
2
Most recent comment from Alexandre Dubois:Hi Diego, Are you able to provide a login credential to the wp-admin?
GRIGORIOS S LAGIOS
Music Player Pro UpdateClosed
MP3 Audio Player Plugin
Updated July 19, 2021 at 10:43pm
7
Most recent comment from GRIGORIOS S LAGIOS:Thanks again for response. I reload and resave my albums and now all works fine :)
Vasiliy
Scrolling effect when switching pagesClosed
General Help on the Theme
Updated July 19, 2021 at 5:43pm
3
Most recent comment from Vasiliy:Thanks for the reply. Best wishes!
KICKSHOW
IRON.toggleElementorMenuClose is not a functionClosed
Troubleshooting the Theme
Updated July 19, 2021 at 5:06pm
3
Most recent comment from KICKSHOW:hello, yesterday after deactivating and activating several plugins it worked correctly again, sorry for not closing the ticket earlier
Nnamdi
Can't install the sonaar.zip file to a new website, it gives an error message "plugin installation failed"Closed
Troubleshooting the Theme
Updated July 19, 2021 at 3:25pm
12
Most recent comment from Max:Hi,
edit your page using Elementor, then select the section that contains your image background, and go to Style tab. See screenshot https://d.pr/i/ZOzvNy
hope it helps