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Public Tickets

Byron Homepage banner glitchClosed Troubleshooting the Theme   Updated January 30, 2021 at 9:39am   15 Most recent comment from Byron:This is resolved. Thanks. Close ticket. Byron Homepage banner image alignment responsiveClosed Troubleshooting the Theme   Updated January 30, 2021 at 9:38am   3 Most recent comment from Byron:Thanks Alexandre. This resolved the issue. We can close. Byron Text colour on eventClosed Troubleshooting the Theme   Updated January 30, 2021 at 9:38am   3 Most recent comment from Byron:We can close this ticket. Thanks Alexandre Michael Cormier Plugin elementorClosed Troubleshooting the Theme   Updated January 29, 2021 at 12:28pm   3 Most recent comment from Michael Cormier:Hello,Thank you very much, this is actually a plugin conflict because of a header plugin... So I have to restore my pages.Regards. Alain de Lamirande Theme broken all of a sudden !Closed Troubleshooting the Theme   Updated January 28, 2021 at 8:03pm   4 Most recent comment from Max:Hi,what browser are you using?I have tested here on Safari 14, Chrome 87.0.4280.14, and Firefox 84.0.2 without any issue.I'm 99% sure its a browser cache issue or browser third party extension ... Peter Can I switch album artwork for each track in the MP3 playlist?Closed MP3 Audio Player Plugin   Updated January 28, 2021 at 3:46pm   2 Most recent comment from Max:Hi,A way to do this is to create a playlist directly with Elementor and upload a different artwork for each of your album. see screenshot: https://d.pr/i/hZHhn8The other way is to use the feed attrib ... Brandon Wildhaber Different Logo per PageClosed General Help on the Theme   Updated January 28, 2021 at 3:00pm   2 Most recent comment from Max:Hi,Unfortunately, we don't have this feature right now but its something we gonna add in the next months.For custom works, we strongly recommend these guys: WP Kraken - https://sonaar.io/go/wpkra ... Peter How to add space between store icons & track titlesClosed MP3 Audio Player Plugin   Updated January 28, 2021 at 2:58pm   8 Most recent comment from Max:Excellent ! you will never go back to WPBakery once you will handle Elementor from A to Z. its so powerful. Supanat ask about dealingClosed MP3 Audio Player Plugin   Updated January 28, 2021 at 2:57pm   2 Most recent comment from Max:Hi there,For every purchase, we send an official invoice. Here is an example of the invoice:https://d.pr/i/LEq9W0Over 25 000 enterprises bought our products and our receipts are officially recognized ... Bonnie Hello I am interested in the Mandala template. I already have a wordpress account just was wondering if I can upload this to my other account. ThanksClosed Get Started with the Theme   Updated January 28, 2021 at 2:52pm   2 Most recent comment from Max:Hello Bonnie,If you have a WordPress hosting and you can upload premium custom themes, sure you can!Do you have additional questions? Giorgos Logo SizeClosed Troubleshooting the Theme   Updated January 28, 2021 at 2:49pm   2 Most recent comment from Max:I cant access to the link you sent me.To resize an image within Elementor, go to Style tab instead. Joe Jennings The license key used is currently empty, expired or invalidClosed Troubleshooting the Theme   Updated January 28, 2021 at 12:26am   3 Most recent comment from Joe Jennings:I fixed it, thanks.  Marcus Klossek Issues since updateClosed Troubleshooting the Theme   Updated January 27, 2021 at 6:25pm   8 Most recent comment from Max:Make sure the image is set correctly and not return a 404 not found. [email protected] Set up the blog and the podcast postClosed Get Started with the Theme   Updated January 27, 2021 at 3:10pm   2 Most recent comment from Alexandre Dubois:Bonjour, Je me permets de vous répondre en français. Je ne suis pas sûr de bien comprendre vos demandes. 1. The blog's articles (my "Nos articles" in my menus) of the podcast. I don' ... Dominik Schäfer Releases on Artist PageClosed Get Started with the Theme   Updated January 27, 2021 at 11:25am   5 Most recent comment from Dominik Schäfer:Thanks for the parallax grid, that works. It's far from ideal to have to set up filters on every artist page manually, but at least the result works. Blank stream URL now seems to work, no idea w ...