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Public Tickets

Pablo Account supportClosed Podcast Help on the Theme   Updated October 7, 2020 at 8:04pm   2 Most recent comment from Max:Hello Pablo,You dont need to buy anything else in order to have the theme work exactly as the theme demo. In fact, we use Elementor Free edition for all our theme demo. If you want extra features tha ... Peu Delay to start songClosed MP3 Audio Player Plugin   Updated October 7, 2020 at 4:24pm   5 Most recent comment from Peu:Cool! Thanks Jamare Harris Music PlayerClosed Troubleshooting the Theme   Updated October 6, 2020 at 8:22pm   14 Most recent comment from Alexandre Dubois:Great! This will be part of the next update Garrett Player statisticsClosed MP3 Audio Player Plugin   Updated October 6, 2020 at 3:49pm   2 Most recent comment from Max:Hi Garrett,Could you please elaborate on how to reproduce the issue on my end so I can check what is wrong?Also, if you can share with me access to your wp-admin privately so I can check, that would ... David Nadelberg install WPClosed Get Started with the Theme   Updated October 6, 2020 at 1:09pm   8 Most recent comment from Max:Hi David,For your info: Sonaar is the theme, CastoPress is the theme demo that you need to import into Sonaar to have the exact same look and feel than our demo you have seen online, and the Element ... Tariq Jamil WordpressClosed Troubleshooting the Theme   Updated October 5, 2020 at 11:29pm   3 Most recent comment from Tariq Jamil:Thank you so much! You may close the ticket now.  Mel Customizing menu colors and fontClosed Get Started with the Theme   Updated October 5, 2020 at 1:23pm   4 Most recent comment from Alexandre Dubois:You are welcome Robey Slider revolution not workingClosed Troubleshooting the Theme   Updated October 3, 2020 at 1:37pm   6 Most recent comment from Alexandre Dubois:You are welcome Robey Ernesto da Silva LicenzaClosed General Help on the Theme   Updated October 2, 2020 at 4:28pm   29 Most recent comment from Alexandre Dubois:You are welcome Kevin White AccountClosed MP3 Audio Player Plugin   Updated October 1, 2020 at 3:02pm   4 Most recent comment from Max:Alright, I have refunded the item Kevin ! If you change your mind someday or you would like to test our product (or other products) once more time, let me know. I will offer my personal assistance to ... Jordan Header bug & MP3 playerClosed Podcast Help on the Theme   Updated October 1, 2020 at 2:57pm   4 Most recent comment from Alexandre Dubois:Hello Jordan, You can edit the sticky bottom player to wp-admin>audio player and events settings>Music player> sticky player https://d.pr/i/9Vi4lF Mubashir Rasool Razvi Demo ImportClosed General Help on the Theme   Updated October 1, 2020 at 1:54pm   2 Most recent comment from Alexandre Dubois:Hi Mubashir,Have you activate your license trough wp-admin>theme options>dashboard? Christian Search results stylingClosed General Help on the Theme   Updated October 1, 2020 at 12:50pm   4 Most recent comment from Max:You are welcome  Jelani No License KeyClosed General Help on the Theme   Updated September 30, 2020 at 2:41pm   4 Most recent comment from Max:Fixed. I have just entered the license key in WP-Admin > Theme Options > Dashboard and hit Activate. GertJan van Schuppen Can I adjust this playlist template?Closed General Help on the Theme   Updated September 30, 2020 at 2:25pm   6 Most recent comment from Alexandre Dubois:Well done