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Public Tickets

Roger Spees Absolute Path to mp3'sClosed General Help on the Theme   Updated October 29, 2020 at 1:27pm   5 Most recent comment from Roger Spees:Hi, I tested it and it can not be done. It CAN be done to use Woocommerce and DOWNLOAD the file from an absolute path directly but you can not play the file from there. So case closed. Thanks for the ... Tomas Ospitaletche Contact FormClosed Troubleshooting the Theme   Updated October 29, 2020 at 1:12pm   2 Most recent comment from Max:Hi,the form is powered by the third party plugin called Contact Form 7.You can check the official documentation here: https://contactform7.com/docs/ Carrington Woocommerce causing redirect errorClosed Troubleshooting the Theme   Updated October 29, 2020 at 2:01am   2 Most recent comment from Max:HiPlease contact your webhosting about this issue. They are the best person to help with redirection issues.  ray a bugClosed Troubleshooting the Theme   Updated October 28, 2020 at 12:29pm   2 Most recent comment from Max:Hi Ray,its because the plugin you use is not compatible with Ajax page loading.There is 3 ways to resolve this:1) You can disable Ajax page loading by going to wp-admin > theme options > general sett ... Rohit Sahai Artist Page LayoutClosed General Help on the Theme   Updated October 27, 2020 at 6:28pm   8 Most recent comment from Max:No worry,have a great day  Ted Hildebrandt 66 tracks max (I need 150 tracks???)Closed MP3 Audio Player Plugin   Updated November 10, 2020 at 5:35pm   18 Most recent comment from Max:Hi guys, Here is the solution:Raise value of max_input_vars and max_input_time in your php.ini to 6000Some servers set max_input_vars to 1000 which is limiting the number of data you can save within ... Micheil Gray Essential Grid error 429Closed Troubleshooting the Theme   Updated October 26, 2020 at 9:52pm   4 Most recent comment from Max:The error is thrown directly by your instagram API account. You should check directly with Instagram how you can resolve this as im not very familiar with Instagram APIsOtherwise, perhaps you can us ... Markus Schlögl Theme OptionsClosed Troubleshooting the Theme   Updated October 26, 2020 at 4:59pm   7 Most recent comment from Max:Our theme options have always been in wp-admin > theme options. Thomas Tremain Ugly whitespace OR nav menu floating over contentClosed Troubleshooting the Theme   Updated October 25, 2020 at 10:00pm   19 Most recent comment from Thomas Tremain:Thank you.  I didn't realize the separate settings.  This is what I was looking for all along. Robey Social media icons not centeredClosed Troubleshooting the Theme   Updated October 25, 2020 at 8:22pm   12 Most recent comment from Max:You are welcome Robey,  cheers! Elizabeth Greene Warning MessageClosed Troubleshooting the Theme   Updated October 25, 2020 at 7:38pm   2 Most recent comment from Max:Hi,could you please elaborate on how to reproduce this issue on my end? Marco Colnaghi Podcast playerClosed Troubleshooting the Theme   Updated October 24, 2020 at 1:27pm   2 Most recent comment from Marco Colnaghi:OK, I managed to find a solution!Thanks anyway Steve Brown Changing a banner imageClosed Troubleshooting the Theme   Updated October 23, 2020 at 4:41pm   4 Most recent comment from Max:You are welcome Nyas Cooks cant find my license to activate itClosed Get Started with the Theme   Updated October 22, 2020 at 8:36pm   1 Most recent comment from Nyas Cooks:i need help installing the theme of what was on your site that i will like to use, however i can find my license to activate so can someone assist me of obtaining it and also how do i get in contact w ... Russ Belville Creating a Podcast Shows ArchiveClosed General Help on the Theme   Updated October 22, 2020 at 3:25pm   3 Most recent comment from Max:Hi,what you need to do basically is to create 1 category per podcast.and assign each of your episodes, the correct category.Then you can use the Podcast Show custom post type, to create show page that ...