Public Tickets
Enrica
Music Parallax with filterClosed
General Help on the Theme
Updated September 9, 2020 at 5:15pm
4
Most recent comment from Max:I dont think Essential Grid has parallax feature yet, im sorry
Michael Cormier
StreamClosed
Podcast Help on the Theme
Updated September 9, 2020 at 12:20pm
5
Most recent comment from Michael Cormier:Great! That was it! Now it works very well.Regards
Lauren Waters
addon for elementor isnt installingClosed
Troubleshooting the Theme
Updated September 8, 2020 at 1:07pm
3
Most recent comment from Max:You can learn more about our theme and watch video tutorials to get started here: https://sonaar.io/video-tutorials/
Jonathan Sender
tools do not show demo contentClosed
Troubleshooting the Theme
Updated September 7, 2020 at 5:54pm
6
Most recent comment from Max:Sorry to hear about your bad experience.
The only thing I can say here is that facts are showing that WordPress is the most popular and the most flexible website builder in the world.
If you want a w ...
GertJan van Schuppen
More space above H1Closed
General Help on the Theme
Updated September 7, 2020 at 2:54pm
2
Most recent comment from Max:Hi,go to wp-admin > theme options > menu options and add bottom margin to your menu container.
Aaron
Billing supportClosed
General Help on the Theme
Updated September 7, 2020 at 2:50pm
2
Most recent comment from Max:Hi,I have cancelled the subscription and it wont renew.
Stephanie
Changes not appearing on live page after clearing cachesClosed
Troubleshooting the Theme
Updated September 4, 2020 at 7:04pm
8
Most recent comment from Alexandre Dubois:You are welcome
Dan Ahrendt
Events Posts - Where's The Excerpt?Closed
Troubleshooting the Theme
Updated September 4, 2020 at 1:45pm
2
Most recent comment from Max:Hi Dan,currently even if the code say we support it, we are not using it on the front-end.That might be usefull however if you use third party plugins that use CPT + Excerpts.
Stephanie
Audio player that updates with podcast feedClosed
Podcast Help on the Theme
Updated September 3, 2020 at 5:04am
1
Most recent comment from Stephanie:Hi!I'm currently building a website that features multiple podcasts. I'm trying to find a solution to feature the latest episode of all of them combined with the ability to play the audio f ...
Brian Campbell
ShoutCast stream with SonaarClosed
MP3 Audio Player Plugin
Updated September 2, 2020 at 9:49pm
10
Most recent comment from Brian Campbell:Will do..... Thanks again.
Terrance
Woocommerce-Downlaodable productsClosed
General Help on the Theme
Updated September 1, 2020 at 11:50pm
12
Most recent comment from Max:Read through page 2."Dropping the wc_download_log and re-activating woocommerce core plugin worked for us as well. Not sure why it worked though, the table prefix matched what I saw in woocommerce se ...
Joelington
the whole theme disappearClosed
Troubleshooting the Theme
Updated September 1, 2020 at 6:01pm
32
Most recent comment from Max:Please DONT delete/rollback to a previous verison again. the new verison is just fine. make sure to clear your browser cache, thats it.If there is an issue, let me know but dont goes back to a previou ...
Johannes Nefischer
i run my podcast on anchor - does the plugin work?Closed
Podcast Help on the Theme
Updated August 31, 2020 at 5:43pm
4
Most recent comment from Max:Hi,
I think you are using an outdated curl version.
From what I read, this error message seems to be caused by outdated server CURL/OpenSSL https://wordpress.org/support/topic/curl-error-35-error1407 ...
Sebastian Morawietz
Button looks different in Preview from ElementorClosed
Troubleshooting the Theme
Updated August 31, 2020 at 2:54pm
13
Most recent comment from Alexandre Dubois:You are welcome
Tim
Music Grid Click and Play, Play stateClosed
MP3 Audio Player Plugin
Updated August 31, 2020 at 2:48pm
2
Most recent comment from Alexandre Dubois:Hi Tim, Yes this could be nice, but we didnt go that far with Essential Grid. We cant guide you on this demand.