Public Tickets
Stefan Szo
Please add more social media account options in settingsClosed
General Help on the Theme
Updated October 10, 2020 at 7:33am
5
Most recent comment from Stefan Szo:Yes of course! 🤦🏼♂️
Tariq Jamil
Essential GridClosed
Troubleshooting the Theme
Updated October 9, 2020 at 10:27pm
11
Most recent comment from Max:You are welcome
Abel Bascunana
Whats the variable name of the Playlist postype?Closed
Troubleshooting the Theme
Updated October 9, 2020 at 4:34pm
2
Most recent comment from Max:Hi,its called 'album'
José Pedro Ferreira
Update to version 4.19Closed
Troubleshooting the Theme
Updated October 9, 2020 at 4:31pm
6
Most recent comment from Max:Please update and tell me when you have the error so I can see
Bryce
Menu AlignmentClosed
Troubleshooting the Theme
Updated October 9, 2020 at 2:01pm
15
Most recent comment from Alexandre Dubois:Hi, I dont see any video on http://demo.arsonhouse.com/Are you talking about the image background? I dont have access to the wp-admin, but somewhere in the elementor editor the content box is set t ...
Jeff
Youtube display stopped workingClosed
Troubleshooting the Theme
Updated October 8, 2020 at 9:06pm
8
Most recent comment from Alexandre Dubois:Hi Jeff, No, this is not about a limit from Youtube. The same issue happen with vimeo. Something block or break the wp_oembed_get() function. I cant figure it out what is going wrong. May I ask whic ...
Sylvie
Install demo contentClosed
Get Started with the Theme
Updated October 8, 2020 at 3:26pm
12
Most recent comment from Alexandre Dubois:Bonjour Sylvie,Voilà, podcrafter est importé
Pablo
Account supportClosed
Podcast Help on the Theme
Updated October 7, 2020 at 8:04pm
2
Most recent comment from Max:Hello Pablo,You dont need to buy anything else in order to have the theme work exactly as the theme demo. In fact, we use Elementor Free edition for all our theme demo. If you want extra features tha ...
Peu
Delay to start songClosed
MP3 Audio Player Plugin
Updated October 7, 2020 at 4:24pm
5
Most recent comment from Peu:Cool! Thanks
Jamare Harris
Music PlayerClosed
Troubleshooting the Theme
Updated October 6, 2020 at 8:22pm
14
Most recent comment from Alexandre Dubois:Great! This will be part of the next update
Garrett
Player statisticsClosed
MP3 Audio Player Plugin
Updated October 6, 2020 at 3:49pm
2
Most recent comment from Max:Hi Garrett,Could you please elaborate on how to reproduce the issue on my end so I can check what is wrong?Also, if you can share with me access to your wp-admin privately so I can check, that would ...
David Nadelberg
install WPClosed
Get Started with the Theme
Updated October 6, 2020 at 1:09pm
8
Most recent comment from Max:Hi David,For your info: Sonaar is the theme, CastoPress is the theme demo that you need to import into Sonaar to have the exact same look and feel than our demo you have seen online, and the Element ...
Tariq Jamil
WordpressClosed
Troubleshooting the Theme
Updated October 5, 2020 at 11:29pm
3
Most recent comment from Tariq Jamil:Thank you so much! You may close the ticket now.
Mel
Customizing menu colors and fontClosed
Get Started with the Theme
Updated October 5, 2020 at 1:23pm
4
Most recent comment from Alexandre Dubois:You are welcome
Robey
Slider revolution not workingClosed
Troubleshooting the Theme
Updated October 3, 2020 at 1:37pm
6
Most recent comment from Alexandre Dubois:You are welcome Robey