Public Tickets
Roman
Essential Grid Instagram Display OrderClosed
Troubleshooting the Theme
Updated August 25, 2020 at 2:41pm
5
Most recent comment from Alexandre Dubois:Hello RomanSometimes, plugins will ask you to enter a Licence Key or API Key. Well, you don't need a licence key or API key to activate it. The plugin will still work even if you don't have ...
Robert Cummings
Essential Grid not scraping Instragram feedClosed
Troubleshooting the Theme
Updated August 25, 2020 at 2:17pm
6
Most recent comment from Robert Cummings:Ok thanks for the help Maxime, I'll create a new API.Best,Rob
Stefan Szo
Events gridClosed
General Help on the Theme
Updated August 24, 2020 at 3:57pm
3
Most recent comment from Stefan Szo:ok thx
Cleon Russell
Theme QueryClosed
Get Started with the Theme
Updated August 24, 2020 at 3:29pm
4
Most recent comment from Alexandre Dubois:You are welcome.
Sebastian Morawietz
import individual sites from ThemesClosed
Get Started with the Theme
Updated August 24, 2020 at 3:26pm
14
Most recent comment from Alexandre Dubois:You are welcome
GertJan van Schuppen
Lyrics on playlistClosed
General Help on the Theme
Updated August 24, 2020 at 2:18pm
2
Most recent comment from Max:Hi,Unfortuntely, for now we dont have option to load the URL in the same tab window. If we receive more user request for it, we will add this to our roadmap.
Sergio Aquino
Elementor Sonaar Addons plugin errorClosed
Troubleshooting the Theme
Updated August 24, 2020 at 2:15pm
7
Most recent comment from Max:Its because you are using multisite.Please update the theme manually.Manual Update
1. Login at sonaar.io/login and go to My Account > Licence Keys > and click View Details and Download and re-down ...
Sandrine GERMAIN
Sticky playerClosed
MP3 Audio Player Plugin
Updated August 24, 2020 at 2:03pm
2
Most recent comment from Max:Hi,Thanks for reaching us,Where did you see that the music should play non stop while browsing website?Here are the features comparison between the free and Pro player: https://sonaar.io/free-mp3-mus ...
Jeremy
Loader Color ChangeClosed
Troubleshooting the Theme
Updated August 23, 2020 at 8:00pm
3
Most recent comment from Jeremy:You know what it may be the built in loader in chrome. It's sorta the same color as the demo color. So, mystery solved i believe.
Michelle Galas
WebsiteClosed
General Help on the Theme
Updated August 23, 2020 at 4:12pm
4
Most recent comment from Max:Yes, it will still be your and will work.
To collect people data, sure! I recommend that you use MailChimp for that. We support mailchimp.www.mailchimp.com
[email protected]
Menu settings not working.Closed
Troubleshooting the Theme
Updated August 23, 2020 at 4:08pm
5
Most recent comment from Max:Hi,I've found the error. This is shown in Google Console when navigating on your website:Refused to apply style from 'http://cutcopy.net/?load=custom-style.css&ver=5.5' because its MIM ...
Francisco Soto
Music Player volume control doesn't works on SafariClosed
MP3 Audio Player Plugin
Updated August 21, 2020 at 2:07pm
2
Most recent comment from Max:Hi,After a lot of research/discussion with the community, we have discovered that Safari does not allow volume to be controlled via javascript anymore. We will probably remove the volume control for ...
Richmond Magsambol
installing Beats for Elementor..getting errorClosed
Get Started with the Theme
Updated August 21, 2020 at 1:03pm
2
Most recent comment from Max:Hi Richmond,
you have opened 4 tickets and we have replied to you in every 4 tickets. Im not sure if you are receiving our emails?
Can you send me a screenshot of where it says error 403 so I can unde ...
Richmond Magsambol
installing Beats for ElementorClosed
Get Started with the Theme
Updated August 21, 2020 at 1:02pm
3
Most recent comment from Max:Hi Richmond,
you have opened 4 tickets and we have replied to you in every 4 tickets. Im not sure if you are receiving our emails?
Can you send me a screenshot of where it says error 403 so I can unde ...
Sebastian Morawietz
Deactivate Sticky Player ?!Closed
Get Started with the Theme
Updated August 20, 2020 at 1:52pm
4
Most recent comment from Alexandre Dubois:You are welcome