Public Tickets
Courtney Carroll
Installing Demos ManuallyClosed
General Help on the Theme
Updated August 11, 2020 at 8:35pm
4
Most recent comment from Alexandre Dubois:Thank you
Willis
Playlist TrackClosed
MP3 Audio Player Plugin
Updated August 11, 2020 at 5:19pm
2
Most recent comment from Alexandre Dubois:Hi Willis,We have talked about this issue on messenger.
Amanda Davis
Editing the headerClosed
General Help on the Theme
Updated August 11, 2020 at 4:27pm
4
Most recent comment from Alexandre Dubois:You are welcome
Amanda Davis
Header and Footer MissingClosed
Troubleshooting the Theme
Updated August 11, 2020 at 4:27pm
3
Most recent comment from Alexandre Dubois:Hello Amanda, Everythings look fine when I go to http://michaelsmmm.com/.Which element is missing?
Ricardo Leon
Button IssueClosed
Troubleshooting the Theme
Updated August 11, 2020 at 4:25pm
6
Most recent comment from Alexandre Dubois:Hello Ricardo,Login credential still doesnt work.Are toalking about the subscibe button on the home page ?https://d.pr/free/i/7ddM6aYou want it gray?
Jordan
Filter podcasts on artist single pageClosed
Podcast Help on the Theme
Updated August 11, 2020 at 3:28pm
2
Most recent comment from Alexandre Dubois:Hi Jordan, No shorcode or option are available. This task have to be done with some code. This is probably something we will do in the future, but I cant offert you want you want for now.
Cole
Max upload sizeClosed
General Help on the Theme
Updated August 10, 2020 at 3:19pm
2
Most recent comment from Alexandre Dubois:Hello Cole,You can increase the max upload size limit. Your webhost provider can do this for you. But you can also take a look on the article here https://www.wpbeginner.com/wp-tutorials/how-to-incr ...
Ricardo Leon
Disable Youtube PopupClosed
General Help on the Theme
Updated August 7, 2020 at 9:53pm
3
Most recent comment from Ricardo Leon:you can close this issue i found a solutoin.
Ricardo Leon
Center Video GridClosed
General Help on the Theme
Updated August 7, 2020 at 8:29pm
2
Most recent comment from Ricardo Leon:hi yuo can close this ticket .. i figured it out.
John
Store icons and roadmapClosed
MP3 Audio Player Plugin
Updated August 7, 2020 at 4:22pm
5
Most recent comment from John:worked like a charm! thanks so much.
Sabrina
Content Not Found ErrorClosed
Troubleshooting the Theme
Updated August 7, 2020 at 3:08pm
3
Most recent comment from Sabrina:Ok that worked thanks!
Jake
InstagramClosed
Troubleshooting the Theme
Updated August 7, 2020 at 2:45pm
12
Most recent comment from Max:Hi,Have you entered your own Instagram API key like the article I sent you told you?
Adnan
Artists font size and weight on mobileClosed
General Help on the Theme
Updated August 7, 2020 at 2:43pm
2
Most recent comment from Max:Try to add this it your custom CSS for controloing size on mobile:@media (max-width:1024px){ .eec .eg-sonaar-artists-element-12 { font-size: 19px; font-weight:400; }}
Richard Kelsey
Scrolling hangingClosed
General Help on the Theme
Updated August 7, 2020 at 1:58pm
13
Most recent comment from Richard Kelsey:HI @Maxime, that did the trick, thank you! Have a great weekend!
John
Specify track in short codesClosed
MP3 Audio Player Plugin
Updated August 7, 2020 at 12:34am
3
Most recent comment from John:Thanks! That or in the Elementor 'Launch Sticky Player' option it would be cool to specify a starting track. Appreciate your quick responses and support will definitely continue my subscript ...