Public Tickets
Richmond Magsambol
installing Beats for Elementor..getting errorClosed
Get Started with the Theme
Updated August 21, 2020 at 1:03pm
2
Most recent comment from Max:Hi Richmond,
you have opened 4 tickets and we have replied to you in every 4 tickets. Im not sure if you are receiving our emails?
Can you send me a screenshot of where it says error 403 so I can unde ...
Richmond Magsambol
installing Beats for ElementorClosed
Get Started with the Theme
Updated August 21, 2020 at 1:02pm
3
Most recent comment from Max:Hi Richmond,
you have opened 4 tickets and we have replied to you in every 4 tickets. Im not sure if you are receiving our emails?
Can you send me a screenshot of where it says error 403 so I can unde ...
Sebastian Morawietz
Deactivate Sticky Player ?!Closed
Get Started with the Theme
Updated August 20, 2020 at 1:52pm
4
Most recent comment from Alexandre Dubois:You are welcome
Ron
Update issuesClosed
MP3 Audio Player Plugin
Updated August 20, 2020 at 1:42pm
11
Most recent comment from Alexandre Dubois:You are welcome.
Richmond Magsambol
error 403Closed
Get Started with the Theme
Updated August 19, 2020 at 10:00pm
2
Most recent comment from Max:please elaborate a bit on your issue. I dont see the error 403 on your screenshot..
which plugin? what step are you doing to reproduce this problem? Can you send me screenshot of the exact error?
The ...
Michael Cormier
Essential Grid Button more episodesClosed
General Help on the Theme
Updated August 19, 2020 at 9:30pm
7
Most recent comment from Alexandre Dubois:Ok thanks for the info.
Jeremy
Featured Pod Images cut offClosed
Troubleshooting the Theme
Updated August 19, 2020 at 5:56pm
6
Most recent comment from Jeremy:Worked thank you!!
Richmond Magsambol
error 404Closed
Get Started with the Theme
Updated August 19, 2020 at 5:11pm
7
Most recent comment from Max:Hi,please elaborate a bit on your issue..which plugin? what step are you doing to reproduce this problem? Can you send me screenshot?The goal here is that I have enough info to reproduce your issue on ...
Dan Ahrendt
Classic Menu SearchClosed
General Help on the Theme
Updated August 19, 2020 at 2:24pm
2
Most recent comment from Alexandre Dubois:Hi Dan, You can try to add a search widget in the default language widget area. This widget area is designed to be the language selector widget location. It is located in the header. You can edit i ...
Dan Ahrendt
Disable Mobile MenuClosed
General Help on the Theme
Updated August 17, 2020 at 9:48pm
3
Most recent comment from Dan Ahrendt:Wow ok. Anyway, figured out how to stop in from loading via JS. Nvm.
Dan Ahrendt
Sonaar Theme Music Player Soundwave Alternative?Closed
General Help on the Theme
Updated August 17, 2020 at 8:49pm
2
Most recent comment from Max:Hi,Currently we dont have this option but if we receive more user request about it, its something we would defintively add to our roadmap.
Jordan
Change font on essential gridClosed
General Help on the Theme
Updated August 17, 2020 at 6:31pm
5
Most recent comment from Max:Have you selected the layer you want to edit first? the scrreenshot shows me that you are editing the general layout of the skin and you have not selected a specific layer.
Shahram
Multi podcast rss feedsClosed
Get Started with the Theme
Updated August 17, 2020 at 3:21pm
8
Most recent comment from Max:Its not possible to use the player and override the Really Simple Podcast plugin's player. Really Simple Podcast plugin has their own player and it cannot be overriden.
Shahram
Playing in backgroundClosed
MP3 Audio Player Plugin
Updated August 17, 2020 at 2:36pm
4
Most recent comment from Max:I depends the browser you are using i think..this is not a feature that comes with the plugin..its a browser-side function.
Gerson
Tracking Number of Player ClicksClosed
Podcast Help on the Theme
Updated August 17, 2020 at 2:21pm
2
Most recent comment from Max:Hi,Unfortunately, thats not currently possible.If we receive more user request about this, we will add it to our roadmap.