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Public Tickets

GertJan van Schuppen Problem with Elementor Pro posts overviewClosed Troubleshooting the Theme   Updated August 13, 2020 at 5:10pm   11 Most recent comment from Alexandre Dubois:Ok thanks to have report this. We are working on this. Please dont update wordpress until we release a new version Jordan Theme Installation ErrorClosed Get Started with the Theme   Updated August 13, 2020 at 5:09pm   2 Most recent comment from Alexandre Dubois:Hi there, You problably need to increase the wordpress maximum execution time . Please contact your webhost provider. They will help you to do it John Play multiple playlistsClosed MP3 Audio Player Plugin   Updated August 12, 2020 at 8:28pm   4 Most recent comment from Alexandre Dubois:You right. we will rename the button Jordan remove title and featured imageClosed Podcast Help on the Theme   Updated August 12, 2020 at 5:34pm   2 Most recent comment from Alexandre Dubois:Hello Jordan, Please go to wp-admin>them options>custom css/jsand add this code in the custom css field.page-template-default .wp-featured-image{display: none;}And a hide title option is available in ... Jeremy Ep Player Not working when hit playClosed Troubleshooting the Theme   Updated August 12, 2020 at 4:08pm   5 Most recent comment from Jeremy:Ok, i'll add those and see if it fixes. thanks Dan Ahrendt Upgrading Bundled PluginsClosed General Help on the Theme   Updated August 12, 2020 at 3:16pm   2 Most recent comment from Alexandre Dubois:Hi there, Please read our aticle here: https://sonaar.ticksy.com/article/12393/I think this will answer to your question. Courtney Carroll Installing Demos ManuallyClosed General Help on the Theme   Updated August 11, 2020 at 8:35pm   4 Most recent comment from Alexandre Dubois:Thank you Willis Playlist TrackClosed MP3 Audio Player Plugin   Updated August 11, 2020 at 5:19pm   2 Most recent comment from Alexandre Dubois:Hi Willis,We have talked about this issue on messenger. Amanda Davis Editing the headerClosed General Help on the Theme   Updated August 11, 2020 at 4:27pm   4 Most recent comment from Alexandre Dubois:You are welcome Amanda Davis Header and Footer MissingClosed Troubleshooting the Theme   Updated August 11, 2020 at 4:27pm   3 Most recent comment from Alexandre Dubois:Hello Amanda, Everythings look fine when I go to http://michaelsmmm.com/.Which element is missing? Ricardo Leon Button IssueClosed Troubleshooting the Theme   Updated August 11, 2020 at 4:25pm   6 Most recent comment from Alexandre Dubois:Hello Ricardo,Login credential still doesnt work.Are toalking about the subscibe button on the home page ?https://d.pr/free/i/7ddM6aYou want it gray? Jordan Filter podcasts on artist single pageClosed Podcast Help on the Theme   Updated August 11, 2020 at 3:28pm   2 Most recent comment from Alexandre Dubois:Hi Jordan, No shorcode or option are available. This task have to be done with some code. This is probably something we will do in the future, but I cant offert you want you want for now.  Cole Max upload sizeClosed General Help on the Theme   Updated August 10, 2020 at 3:19pm   2 Most recent comment from Alexandre Dubois:Hello Cole,You can increase the max upload size limit. Your webhost provider can do this for you. But you can also take a look on the article here https://www.wpbeginner.com/wp-tutorials/how-to-incr ... Ricardo Leon Disable Youtube PopupClosed General Help on the Theme   Updated August 7, 2020 at 9:53pm   3 Most recent comment from Ricardo Leon:you can close this issue i found a solutoin.  Ricardo Leon Center Video GridClosed General Help on the Theme   Updated August 7, 2020 at 8:29pm   2 Most recent comment from Ricardo Leon:hi yuo can close this ticket .. i figured it out.