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Public Tickets

Shahram Multi podcast rss feedsClosed Get Started with the Theme   Updated August 17, 2020 at 3:21pm   8 Most recent comment from Max:Its not possible to use the player and override the Really Simple Podcast plugin's player. Really Simple Podcast plugin has their own player and it cannot be overriden. Shahram Playing in backgroundClosed MP3 Audio Player Plugin   Updated August 17, 2020 at 2:36pm   4 Most recent comment from Max:I depends the browser you are using i think..this is not a feature that comes with the plugin..its a browser-side function. Gerson Tracking Number of Player ClicksClosed Podcast Help on the Theme   Updated August 17, 2020 at 2:21pm   2 Most recent comment from Max:Hi,Unfortunately, thats not currently possible.If we receive more user request about this, we will add it to our roadmap. Gerson Platform Link Buttons On Podcast PlayerClosed General Help on the Theme   Updated August 17, 2020 at 2:20pm   2 Most recent comment from Max:Hi,We dont have an option to hide the call to action buttons on the single episode page.You will have to add custom CSS in order to hide the buttons on the epsiode page.Add this to your custom css in ... Willis Variable ProductsClosed Troubleshooting the Theme   Updated August 17, 2020 at 2:14pm   2 Most recent comment from Max:Hi, What is your URL so i can reproduce the issue on my end? Also, send me screenshot so I can see your issue moses Uploading musicClosed Get Started with the Theme   Updated August 17, 2020 at 2:13pm   2 Most recent comment from Max:Hi,We dont have an importer/bulk upload tools into our plugin.Perhaps you can use a third party plugin such as WP All Import but I never tried it so I dont know if it works. Arslan An error occurred while updating Sonaar: Update package not available.Closed General Help on the Theme   Updated August 17, 2020 at 2:12pm   3 Most recent comment from Alexandre Dubois:Hi, So your theme is up to date?Do you still need our assistance? Jonathan Sender essential gridsClosed Troubleshooting the Theme   Updated August 17, 2020 at 2:09pm   2 Most recent comment from Alexandre Dubois:Hi Jonathan, We will release a new update very soon with this plugin update. We are working on it. mc rider amazon music?Closed MP3 Audio Player Plugin   Updated August 17, 2020 at 2:08pm   2 Most recent comment from Max:Hi,can you give me a directl link to one of your MP3 track so I can test it into our player? tony mobileClosed Get Started with the Theme   Updated August 17, 2020 at 2:02pm   6 Most recent comment from Alexandre Dubois:You site have to be re organise a bit to fit on a small screen. All sites are done like this.  James Thompson Push Menu, social iconsClosed Troubleshooting the Theme   Updated August 14, 2020 at 4:06pm   2 Most recent comment from Alexandre Dubois:Hi there, This issue have appeared since wordpress 5.5, but I new theme update have been released today to fix this. Jonathan Sender debug issues.Closed Troubleshooting the Theme   Updated August 14, 2020 at 3:45pm   2 Most recent comment from Alexandre Dubois:Hello Jonathan, Please disable IRON demo importer. It is only required to import your demo content. Once it is done you dont need it anymore. Dan Ahrendt Overriding Classic Menu JSClosed General Help on the Theme   Updated August 13, 2020 at 9:05pm   5 Most recent comment from Alexandre Dubois:Hello Dan, I understand your point. Seriously we really appreciate to help our customers to push our product to another level, but the thing with customization request is sometime they never end. We ... Darius Gibson MP3 Music Player crashing my siteClosed MP3 Audio Player Plugin   Updated August 13, 2020 at 5:33pm   4 Most recent comment from Alexandre Dubois:Hello Darius, If you want us to investigate this, we need a login credential to the wp-admin and a ftp access. GertJan van Schuppen Submenu on top of websiteClosed General Help on the Theme   Updated August 13, 2020 at 5:14pm   4 Most recent comment from Alexandre Dubois:You can rebuilt the header as you want with elementor Pro.