Public Tickets
Dan
MP3 Player Statistics ReportClosed
MP3 Audio Player Plugin
Updated July 28, 2020 at 6:47pm
8
Most recent comment from Alexandre Dubois:You need to delete the old plugin first.But you can also update the plugin is you go to wp-admin>plugins https://d.pr/free/i/YkCV9C
Kenichi Sakuda
mp3 music playerClosed
MP3 Audio Player Plugin
Updated July 27, 2020 at 5:46pm
2
Most recent comment from Alexandre Dubois:Hi Kenichi, You have to style the player by yourself. More styling options are available in the elementor editor.
paul
ACF dynamic field for MP3 fieldClosed
Troubleshooting the Theme
Updated July 27, 2020 at 5:38pm
21
Most recent comment from Alexandre Dubois:Hi Chris, Sorry but you cant use a new acf field. This request required too much customization for our support.
Balazs
Player does not work with the Safari browserClosed
MP3 Audio Player Plugin
Updated July 27, 2020 at 5:23pm
2
Most recent comment from Alexandre Dubois:Hi Balazs, We are aware about this issue. We are working on this.
Markus Schlögl
Woocommerce - SonaarClosed
Troubleshooting the Theme
Updated July 27, 2020 at 5:20pm
2
Most recent comment from Alexandre Dubois:Hi there, Please provide if possible a login credential to the wp-admin?
Robert Gober
It crashed my site!!!Closed
MP3 Audio Player Plugin
Updated July 27, 2020 at 4:57pm
7
Most recent comment from Alexandre Dubois:No, You right. We should develop this feature. For now this is not possible
Niko Valsamidis
Audio PlayersClosed
Troubleshooting the Theme
Updated July 27, 2020 at 3:54pm
2
Most recent comment from Alexandre Dubois:Hi niko,Please go to wp-admin>Audio Players & Events Settings>music player
Friedhelm
Mp3 plugin supportClosed
MP3 Audio Player Plugin
Updated July 25, 2020 at 9:40am
5
Most recent comment from Friedhelm:Thank you!
mike
Keep playing even when changing pageClosed
MP3 Audio Player Plugin
Updated July 24, 2020 at 8:52pm
2
Most recent comment from Max:Hi,In order to have continuous audio playback across your website, your pages must be loaded with AJAX. A great example is with our themes (https://sonaar.io/wordpress-themes/). They are all ajaxif ...
Chad Bourg
Showing certain blog categoriesClosed
General Help on the Theme
Updated July 24, 2020 at 8:46pm
2
Most recent comment from Max:hi Chad,yes it shows all categories. If you want to have that flexibility and easy design options over your blog listing page, I strongly recommend that you buy Elementor Pro. It will save you so m ...
FRANCIS ESSUMAN NELSON
add elements of one template to anotherClosed
General Help on the Theme
Updated July 24, 2020 at 2:35pm
2
Most recent comment from Max:Hi,the slider you are showing on the screenshot is made with Slider Revolution. You can see a live example here on your website: http://www.tokyokashh.com/music-slider/you can export this slider by g ...
Dan Benton-Smith
Strange noises during playbackClosed
MP3 Audio Player Plugin
Updated July 23, 2020 at 5:02pm
4
Most recent comment from Max:Try to re-encode your mp3 at 328kbps 41mhz.Looks like the mp3 is too much for the bitrates the script can takes.
Michael Kammes
Defining a 404 PageClosed
General Help on the Theme
Updated July 23, 2020 at 3:37pm
4
Most recent comment from Max:As soon as you have a Elementor Pro's 404 template set, it will take over our custom 404 template.
Ben
Various Artists in Music PlayerClosed
General Help on the Theme
Updated July 23, 2020 at 3:24pm
4
Most recent comment from Max:Hi,Unfortunately, that is not possible at this time.
Rachael E
using music player in woocommerceClosed
MP3 Audio Player Plugin
Updated July 23, 2020 at 1:53pm
2
Most recent comment from Max:Hi,1) Please read this article: https://sonaar.ticksy.com/article/16039/especially Step 2) Go to WP-Admin > MP3 Player > Settings and enable Product. See screenshot: https://d.pr/i/nV2mNo2) You wil ...