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Public Tickets

Ricardo Leon Video EffectsClosed General Help on the Theme   Updated August 7, 2020 at 12:10am   3 Most recent comment from Max:Excellent! Ricardo Leon Importing podcastClosed General Help on the Theme   Updated August 6, 2020 at 8:44pm   5 Most recent comment from Ricardo Leon:Thank you .. i found a plugin that will clean up once a month. thanks Ricardo Leon links in the playerClosed General Help on the Theme   Updated August 6, 2020 at 8:43pm   5 Most recent comment from Ricardo Leon:Ok thanks .. it would be nice to be able to set this buttons globally. you can close the ticket José Pedro Ferreira Bad page creationClosed Troubleshooting the Theme   Updated August 6, 2020 at 2:55pm   3 Most recent comment from José Pedro Ferreira:Thank you very much Maxime for your prompt reply Christian Feature requestClosed General Help on the Theme   Updated August 6, 2020 at 2:11pm   2 Most recent comment from Max:Hi,thanks for your input. Its appreciated. If we receive more user request about this, we will add it to our roadmap for sure.Anyone else would be interested? Miro Vaz Custom font MENUClosed General Help on the Theme   Updated August 5, 2020 at 9:03pm   2 Most recent comment from Max:The menu built with the theme is dissociated from Elementor Pro so it wont work.We have a lot of fonts (Google fonts ) available for the menu that you can change in WP-Admin > Theme Options > Menu ... Brady Triggering on clickClosed MP3 Audio Player Plugin   Updated August 5, 2020 at 8:00pm   15 Most recent comment from Max:Awesome Brady! Happy we could help you out! If you have a moment,  you could quickly rate our product 5 stars, just to help me spread the word. It's my little reward to offer great support to y ... Anne Torrie Billing - RenewalClosed General Help on the Theme   Updated August 5, 2020 at 5:26pm   2 Most recent comment from Max:Hi,Thanks for your purchase,You can cancel your subscription/renewal by going to your sonaar.io account > My Account > Subscription > Cancel.By canceling your subscription, your website will still w ... Dan Adding track to playlistClosed MP3 Audio Player Plugin   Updated August 5, 2020 at 2:09pm   3 Most recent comment from Dan:THANK YOU! Stan MP3 PlayerClosed MP3 Audio Player Plugin   Updated August 3, 2020 at 6:45pm   5 Most recent comment from Max:great! PANAKEIA EventsClosed Troubleshooting the Theme   Updated August 3, 2020 at 4:37pm   13 Most recent comment from Max:Hi Jonk,Perhaps you have the option checked in your individual event post (see screenshot:  https://d.pr/i/R07LZZ ) which override the main countdown hover option. Colin Download button not showingClosed MP3 Audio Player Plugin   Updated August 3, 2020 at 4:26pm   2 Most recent comment from Max:Hi,This help desk is reserved for pro users only where you can get personal assistance directly.If you use the free version, please post your message in the public forum thread here https://wordpress ... Moises Magana Unable to download other themes using my All Theme AccessClosed Get Started with the Theme   Updated August 3, 2020 at 4:24pm   2 Most recent comment from Max:Hello Moises,please watch the very 2 first videos here to know how to install Sonaar theme and how to import the theme demos.https://sonaar.io/video-tutorials/ Jonk Haglund UpdatesClosed General Help on the Theme   Updated August 3, 2020 at 4:24pm   2 Most recent comment from Max:Hi,Thanks for your interest,We do release new themes from time to time.You can check all of themes here: https://sonaar.io/wordpress-themes/Also, you can subscribe to our Facebook page https://www.fac ... Alexis Lustenberger Using MailchimpClosed Troubleshooting the Theme   Updated August 2, 2020 at 6:09pm   2 Most recent comment from Alexis Lustenberger:My bad, everything works well ... You can delete this ticket.