Public Tickets
ukesh
How to edit sonaar playlist using elementorClosed
MP3 Audio Player Plugin
Updated June 29, 2020 at 2:43pm
2
Most recent comment from Alexandre Dubois:Hi Ukesh, Please take a lot on the other ticket you have created.
George Yasbic
Unable to play podcast from anchor.fmClosed
Podcast Help on the Theme
Updated June 29, 2020 at 2:39pm
2
Most recent comment from Max:Hi,If you are streaming the songs from another server and the "play" does not work, please try to deactivate the real-time spectrum analyzer by going to WP-Admin > Theme Options > General Settings and ...
Kevin
EditingClosed
General Help on the Theme
Updated June 29, 2020 at 2:26pm
2
Most recent comment from Alexandre Dubois:Hi there, The pallax grid is not a very flexible feature. We cant edit the overlays. Maybe a css code can do what you want. May i have more detail about what you want?
Miro Vaz
How to disable music player at artist pageClosed
General Help on the Theme
Updated June 27, 2020 at 11:58pm
3
Most recent comment from Miro Vaz:Thanks a lot!
[deleted]
Continuous audio play through page loadsClosed
MP3 Audio Player Plugin
Updated June 26, 2020 at 10:36pm
5
Most recent comment from [deleted]:Ok thank you
Dan
Google Analytics to track an individual songClosed
MP3 Audio Player Plugin
Updated June 26, 2020 at 6:09pm
5
Most recent comment from Alexandre Dubois:You have to go to wp-admin>mp3 player>statistichttps://d.pr/i/oypJg0
Linda Stiles
default image sizeClosed
General Help on the Theme
Updated June 30, 2020 at 6:14pm
16
Most recent comment from Alexandre Dubois:Hi Linda, You license seem to be on another sonaar account. Please try to login with [email protected]
david
instagram essential gridClosed
Troubleshooting the Theme
Updated June 25, 2020 at 3:59pm
2
Most recent comment from Alexandre Dubois:This issue is not caused by our product update. It looks like Instagram made some changes to its API hence causing some blockage. Developpers of Essential Grid are already working on it. We wil ...
Anthony_FR
Synthetic Wave do not workClosed
MP3 Audio Player Plugin
Updated June 24, 2020 at 7:06pm
2
Most recent comment from Alexandre Dubois:Hi Anthony, May i have the URL and if possible a login credential to the wp-admin?
Mark
auto-playlistClosed
MP3 Audio Player Plugin
Updated June 22, 2020 at 9:05pm
4
Most recent comment from Alexandre Dubois:You are welcome.
Charles Lane
Can't play sticky acoss pagesClosed
MP3 Audio Player Plugin
Updated June 22, 2020 at 5:13pm
2
Most recent comment from Alexandre Dubois:Hi Charles, What you are asking required a ajax navigation. This feature have to be developped in the wordpress theme. Our Sonaar wordpress theme has this feature, but not our plugin itself.
RoKuh
mp3 player on artist pageClosed
General Help on the Theme
Updated June 22, 2020 at 4:58pm
2
Most recent comment from Alexandre Dubois:Hello RoKuh,If the playlist has many tracks, you will be able to see them when you click on the track list icon here https://d.pr/free/i/qAF01D
Elizabeth Woolf
Password Locked Site PagesClosed
Troubleshooting the Theme
Updated June 22, 2020 at 3:22pm
2
Most recent comment from Alexandre Dubois:Hello Elizabeth, Please add this custom css code in the custom css field(wp-admin>theme options>custom css/js)form.post-password-form {margin-top: 250px;}
Dee Mistry
Artist Page Style Issue - UrgentClosed
General Help on the Theme
Updated June 22, 2020 at 12:38pm
5
Most recent comment from Dee Mistry:Thank you Alexandre, much appreciated : )
Ky FIsher
when will i be able to download the theme?Closed
Get Started with the Theme
Updated June 20, 2020 at 1:36pm
1
Most recent comment from Ky FIsher:i have made a purchase and the money has left my card but i cant see where to download the theme?and i assent emailed a receipt?any help would be much appreciated,Kyall has been fixed thanks to custom ...