Public Tickets
Robert Gober
It crashed my site!!!Closed
MP3 Audio Player Plugin
Updated July 27, 2020 at 4:57pm
7
Most recent comment from Alexandre Dubois:No, You right. We should develop this feature. For now this is not possible
Niko Valsamidis
Audio PlayersClosed
Troubleshooting the Theme
Updated July 27, 2020 at 3:54pm
2
Most recent comment from Alexandre Dubois:Hi niko,Please go to wp-admin>Audio Players & Events Settings>music player
Friedhelm
Mp3 plugin supportClosed
MP3 Audio Player Plugin
Updated July 25, 2020 at 9:40am
5
Most recent comment from Friedhelm:Thank you!
mike
Keep playing even when changing pageClosed
MP3 Audio Player Plugin
Updated July 24, 2020 at 8:52pm
2
Most recent comment from Max:Hi,In order to have continuous audio playback across your website, your pages must be loaded with AJAX. A great example is with our themes (https://sonaar.io/wordpress-themes/). They are all ajaxif ...
Chad Bourg
Showing certain blog categoriesClosed
General Help on the Theme
Updated July 24, 2020 at 8:46pm
2
Most recent comment from Max:hi Chad,yes it shows all categories. If you want to have that flexibility and easy design options over your blog listing page, I strongly recommend that you buy Elementor Pro. It will save you so m ...
FRANCIS ESSUMAN NELSON
add elements of one template to anotherClosed
General Help on the Theme
Updated July 24, 2020 at 2:35pm
2
Most recent comment from Max:Hi,the slider you are showing on the screenshot is made with Slider Revolution. You can see a live example here on your website: http://www.tokyokashh.com/music-slider/you can export this slider by g ...
Dan Benton-Smith
Strange noises during playbackClosed
MP3 Audio Player Plugin
Updated July 23, 2020 at 5:02pm
4
Most recent comment from Max:Try to re-encode your mp3 at 328kbps 41mhz.Looks like the mp3 is too much for the bitrates the script can takes.
Michael Kammes
Defining a 404 PageClosed
General Help on the Theme
Updated July 23, 2020 at 3:37pm
4
Most recent comment from Max:As soon as you have a Elementor Pro's 404 template set, it will take over our custom 404 template.
Ben
Various Artists in Music PlayerClosed
General Help on the Theme
Updated July 23, 2020 at 3:24pm
4
Most recent comment from Max:Hi,Unfortunately, that is not possible at this time.
Rachael E
using music player in woocommerceClosed
MP3 Audio Player Plugin
Updated July 23, 2020 at 1:53pm
2
Most recent comment from Max:Hi,1) Please read this article: https://sonaar.ticksy.com/article/16039/especially Step 2) Go to WP-Admin > MP3 Player > Settings and enable Product. See screenshot: https://d.pr/i/nV2mNo2) You wil ...
Adnan
Background colorClosed
General Help on the Theme
Updated July 23, 2020 at 1:45pm
2
Most recent comment from Max:Hi,you can manage the colors in wp-admin > theme options.For the players, you can change color sin wp-admin > Audio player and event settingsAlso, you will have to change some color in each of your p ...
Dana Newhouse
MP3 PLAYBACK RATESClosed
MP3 Audio Player Plugin
Updated July 23, 2020 at 1:43pm
2
Most recent comment from Max:Hi,Yes. it should work. Perhaps your tracks file size will be a bit bigger tho..but not a big deal here.
Jim Bradford
controlling featured imageClosed
General Help on the Theme
Updated July 21, 2020 at 9:04pm
6
Most recent comment from Max:You have set a very big image for a page divider in your look and feel. See screenshot: https://d.pr/i/N0Lnpk
Just remove that...This option is better suited if you have a very tiny divider that will ...
Miro Vaz
Scrolling Artists or albuns (computer vs mobile)Closed
General Help on the Theme
Updated July 21, 2020 at 8:58pm
2
Most recent comment from Max:Hi Miro,Unfortunately we dont have this feature straight out of the box. you might need to use a third party plugin for this. I recommend Slider Revolution which you already have..But I never tried to ...
Miro Vaz
Instagram posts not loading anymoreClosed
Troubleshooting the Theme
Updated July 21, 2020 at 3:44pm
6
Most recent comment from Miro Vaz:Thanks Alexandre! All working. Great suppport!