Okay

Public Tickets

Jan product page additional information tab errorClosed Get Started with the Theme   Updated June 17, 2020 at 8:36pm   2 Most recent comment from Jan:solved already.. Garrett MP3 Player statisticsClosed MP3 Audio Player Plugin   Updated June 17, 2020 at 5:23pm   2 Most recent comment from Max:Hi Garrett,Could you please update your plugin (both free and pro) and see if the stats are working now? we have fixed it in our latest plugin update. José Pedro Ferreira Bad formattingClosed Troubleshooting the Theme   Updated June 17, 2020 at 6:55am   16 Most recent comment from José Pedro Ferreira:The preblem is solved!Thank you very much for your great help! Sergio Aquino Custom FontsClosed General Help on the Theme   Updated June 16, 2020 at 8:46pm   7 Most recent comment from Max:Could you please provide me access to your wp-admin and I will gladly check the issue you have. Matt Adsense ads not appearing on mobile version of themeClosed Troubleshooting the Theme   Updated June 16, 2020 at 7:13pm   7 Most recent comment from Max:As I said, you are hidden some of your section on tablet and mobile. see screenshot https://d.pr/i/bAgiKt Ethan Time Duration on Podcast not showing when mp3 is externalClosed Troubleshooting the Theme   Updated June 16, 2020 at 1:44pm   8 Most recent comment from Alexandre Dubois:1. The issue has to fixed in our theme core, so thanks to have reported it to us. I have fixed in your theme and no worry, the fix will be part of the next theme update.2. And what do you want about t ... Chris Peaslee Music Player colorsClosed General Help on the Theme   Updated June 16, 2020 at 1:05pm   8 Most recent comment from Alexandre Dubois:Hello Chis,I have mentioned in my last post, the text color is the same color from the player background. That why the arrow pointed to this setting on this screenshot. But you right, maybe we should ... Chris Peaslee Pulling itunes:durationClosed Podcast Help on the Theme   Updated June 15, 2020 at 6:51pm   4 Most recent comment from Max:Thanks, I've been able to reproduce the issue and this will be fixed in the next theme update this week.Stay tuned. Chris Peaslee Footer / Titles Hover colorsClosed General Help on the Theme   Updated June 15, 2020 at 6:28pm   2 Most recent comment from Max:Hi,Edit your footer and see screenshot https://d.pr/i/3ePp0k Robert Google AnalyticsClosed General Help on the Theme   Updated June 15, 2020 at 4:32pm   8 Most recent comment from Alexandre Dubois:Greatthank to share this with us. Sergio Aquino Menu effect on scrollClosed General Help on the Theme   Updated June 15, 2020 at 4:17pm   2 Most recent comment from Alexandre Dubois:Hello Sergio, This is something we cant change. Of course we probalby can change this in the theme core, but this modification will be remove after every theme update. Jonattan Salcedo Help Custom StyleClosed MP3 Audio Player Plugin   Updated June 15, 2020 at 4:04pm   2 Most recent comment from Alexandre Dubois:Hello Jonattan, Sorry, we dont have this options. This is a good idea. I will add this to our roadmap, but for now I dont have any solution. You can do this with some custom css code. But this is som ... Miro Vaz Dont have access to email from purchaseClosed Troubleshooting the Theme   Updated June 14, 2020 at 11:57pm   12 Most recent comment from Max:Hi,try to reset your password here maybe: https://sonaar.io/wp-login.php?action=lostpasswordWhen you will get your new password, please go here: http://sonaar.io/login and login again Matthew Bertrand Music grid BoxedClosed Troubleshooting the Theme   Updated June 12, 2020 at 5:47pm   12 Most recent comment from Matthew Bertrand:Merci, Oui, j'ai réalisé avec l'accent dans certaines de vos vidéos tutuoriales. :P Nous sommes un mélange d'artistes français et anglais basé à Montréal. Heureux de travaill ... Chris Peaslee Drop shadow on Mini menuClosed General Help on the Theme   Updated June 12, 2020 at 3:52pm   4 Most recent comment from Max:Hi Chris, Gotcha. I just added an option for the shadow that we will be releasing in the next theme update next week. See screenshot https://d.pr/i/9nwW9s That was a good idea.