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Public Tickets

Deirdre B Styling a music playerClosed General Help on the Theme   Updated January 17, 2020 at 9:40pm   5 Most recent comment from Max:Great !!! Cedric Artist PageClosed Troubleshooting the Theme   Updated January 17, 2020 at 3:11pm   3 Most recent comment from Cedric:Hello,Understood. Thanks for the quick response.In the end, I managed to do what I wanted with another widget that I downloaded.ThanksC Ali Foomani Minifying CSSClosed Troubleshooting the Theme   Updated January 16, 2020 at 11:50pm   9 Most recent comment from Max:Opps here we go: https://d.pr/f/F9r4HRDON'T FORGET TO UNZIP THE FILE ON YOUR COMPUTER FIRST AND UPLOAD THE JSON FILE INTO WP ROCKET*** DON'T FORGET TO UNZIP THE FILE ON YOUR COMPUTER FIRST ... RJ trouble installing demosClosed Troubleshooting the Theme   Updated January 16, 2020 at 11:31pm   7 Most recent comment from Max:Apex: https://d.pr/f/N5D5M8Mandala: https://d.pr/f/4dtMQfMilend: https://d.pr/f/Y65XplMoonlight: https://d.pr/f/lsP6KvOutlander: https://d.pr/f/FW2IxxSo to import a theme demo, upload demo.zip in ... Niko Valsamidis UpdateClosed MP3 Audio Player Plugin   Updated January 16, 2020 at 2:59pm   5 Most recent comment from Max:great! GertJan van Schuppen Padding blogposts / ElementorClosed Troubleshooting the Theme   Updated January 15, 2020 at 7:29pm   4 Most recent comment from Max:Unfortunately, Elementor's widget has its own CSS and the standard wordpress editor has also its own CSS so they dont react the same way.The only way to make it identical is to adjust the elemen ... Tyrone MP3 Player not playing songClosed MP3 Audio Player Plugin   Updated January 15, 2020 at 4:55pm   27 Most recent comment from Tyrone:Hi, Just so you know, I changed the folder (after) the error happened, in order to get into the website. FYI ;)Thanks for getting it all working. Your the best. tims Theme menu and audio player not showing properlyClosed Troubleshooting the Theme   Updated January 14, 2020 at 4:32pm   7 Most recent comment from tims:I have checked it out on my studio pc and it displays properly. thank you joe standalone playerClosed MP3 Audio Player Plugin   Updated January 14, 2020 at 2:43pm   2 Most recent comment from Max:No its not possible. joe stripe conflict formatting cssClosed Troubleshooting the Theme   Updated January 14, 2020 at 2:43pm   8 Most recent comment from Max:ok joe woocommerce cart iconClosed General Help on the Theme   Updated January 14, 2020 at 2:42pm   4 Most recent comment from Max:Ok, have you tried what i've said in the previous ticket? See screenshot as an example of what it does: https://d.pr/i/CBZtYMYou can see it live here: https://demo.sonaar.io/downbeat-elementor/ ... Mel Strange checkbox in designClosed General Help on the Theme   Updated January 13, 2020 at 10:04pm   3 Most recent comment from Mel:Hey Maxime,You were completely right. I used Safari to log in and was able to see a missing image and section. After deleting both everything looks great.Thanks for the context, as that way I can trou ... Raf Cardenas License key field emptyClosed Troubleshooting the Theme   Updated January 13, 2020 at 8:08pm   3 Most recent comment from Raf Cardenas:All set, thanks. Brian Davies Lag on song startupClosed MP3 Audio Player Plugin   Updated January 13, 2020 at 6:02pm   2 Most recent comment from Max:Hi,I cant seem to reproduce your issue. See video recording : https://d.pr/v/YYdy1s Justin Pogue Changing the background color of the sticky playerClosed MP3 Audio Player Plugin   Updated January 13, 2020 at 5:31pm   2 Most recent comment from Max:Hi,to change the background color of the sticky player with our plugin, go to wp-admin > MP3 Player > Settings and change the color there. see screenshot: https://d.pr/i/90l5cE