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Public Tickets

psyndrome warning messagesClosed Troubleshooting the Theme   Updated February 12, 2020 at 8:28pm   8 Most recent comment from Max:The public version is rolling on but not all countries received it yet (thats how WP repo work).Either way, we have fixed the issue in the last theme update (v4.15). Please update your theme and you ... James Shannon Player not playingClosed Podcast Help on the Theme   Updated February 12, 2020 at 8:24pm   16 Most recent comment from Max:Awesome! Happy we could help you out! BTW, if you have a moment, I would very much appreciate if you could quickly rate our theme 5 Stars, just to help me spread the word. Simply click here https://ww ... GORDON HUMPHREY Non-WordPress versionClosed MP3 Audio Player Plugin   Updated February 12, 2020 at 8:19pm   2 Most recent comment from Max:Hi Gordon,Unfortunately, it's not possible i'm afraid. Its crafted for WordPress only. Christien Sticky player is not displayingClosed MP3 Audio Player Plugin   Updated February 12, 2020 at 4:51pm   15 Most recent comment from Max:Yep, exactly. Adam using podcast player with Amazon S3 audioClosed Podcast Help on the Theme   Updated February 12, 2020 at 4:50pm   2 Most recent comment from Max:Hi,Yes, if your website is xyz.com and your media is hosted in another server (eg: S3), you will have a Cors Policy issue and the audio will not play. this is for security purpose..To make it works, ... Ryan Walker White Space on Events PageClosed General Help on the Theme   Updated February 12, 2020 at 4:37pm   2 Most recent comment from Max:Hi,the event calendar is not fully compatible with our theme but I have adjusted it a bit so it looks ok. I have added this custom css code in your custom css:.tribe-filter-live #page-banner, .tribe- ... David Installing ThemeClosed Troubleshooting the Theme   Updated February 12, 2020 at 4:33pm   9 Most recent comment from Alexandre Dubois:Hello David, 1)To change the FavIcon, please go to wp-admin>appearance>customize>site indentity.2)Please select the first section and click on the style tab. https://d.pr/i/78CkVN3) have you install ... Joram Waveform not showing on desktopClosed MP3 Audio Player Plugin   Updated February 11, 2020 at 8:33pm   4 Most recent comment from Max:Hi,Could you please provide me access to your wp-admin and I will gladly check the issue you have. Noah Lifschey Specific instructions on how to edit/use all of the different grids for widgets.Closed General Help on the Theme   Updated February 11, 2020 at 5:54pm   4 Most recent comment from Max:excellent Jean Home PageClosed General Help on the Theme   Updated February 11, 2020 at 3:52pm   6 Most recent comment from Max:Hi,From what I see in your screenshot, you are using the page banner for your heading. In the page banner, there is no animation except a parallax effect.When you mean entrance animations, im not sur ... psyndrome Double footer in Elementor backendClosed Troubleshooting the Theme   Updated February 11, 2020 at 1:52pm   2 Most recent comment from psyndrome:Fixed. Was an cache issue. James Shannon Importing FeedClosed Podcast Help on the Theme   Updated February 10, 2020 at 11:40pm   5 Most recent comment from James Shannon:Thank you! I will contact Buzzsprout. I appreciate the quick response.  Noah Lifschey Need step-by-step instructions for Dummies on how to use Elementor.Closed Get Started with the Theme   Updated February 10, 2020 at 8:37pm   2 Most recent comment from Max:Hi,there is a lot of very good video on Elementor on YouTube.Also, Elementor has its own YouTube Channel. you can check it here: https://www.youtube.com/channel/UCt9kG_EDX8zwGSC1-ycJJVAYou can also ... Driss Can't import RSS feedClosed Podcast Help on the Theme   Updated February 8, 2020 at 11:18am   1 Most recent comment from Driss:Hello,I have trouble import my RSS feed http://feeds.soundcloud.com/users/soundcloud:users:716601955/sounds.rssError occurred importing the feed: WP HTTP Error: cURL error 28: Operation timed out afte ... Driss Can't download the packageClosed Get Started with the Theme   Updated February 8, 2020 at 11:05am   2 Most recent comment from Driss:It is fixed.