Okay

Public Tickets

Etna Rolf How to Remove Sort by TitleClosed General Help on the Theme   Updated January 2, 2020 at 6:55pm   2 Most recent comment from Max:Hi Etna,sorry for the delay and happy new year,to remove the filters at the top of your grid, go to WP-Admin > Ess.Grid > and click Settings of the grid you want to edit.then see this screenshot: ht ... Ed Barker RSS feedClosed Podcast Help on the Theme   Updated January 2, 2020 at 6:50pm   2 Most recent comment from Max:If you have disabled the rss feed from our theme (with this option: https://d.pr/i/dOnJpv ) then the rss feed is generated by one of your third party plugin. Please check directly with the author of ... Tom Watson H1 Heading Tags for Playlist Player Titles cause SEO issueClosed Troubleshooting the Theme   Updated January 2, 2020 at 6:46pm   15 Most recent comment from Max:Hi,There is only 2 H1 on your homepage. the second H1 is the footer continuous player but this is a false positive. it wont affect your seo rank because its in a different section francesco traversi BuyingClosed General Help on the Theme   Updated December 28, 2019 at 6:26pm   11 Most recent comment from Max:thank youalways use Chrome for your browser. its the best browser.You can learn more about our theme and watch video tutorials to get started here: https://sonaar.io/video-tutorials/ Robey Download button for PresskitClosed General Help on the Theme   Updated December 27, 2019 at 11:12pm   2 Most recent comment from Max:Hi,Have you added a link on the download button to point to the file you want people to download ?First, add your file to wp-admin > media library and once the file is uploaded, use the URL link provi ... Robey Music - Parallax Ordering SongsClosed Troubleshooting the Theme   Updated December 27, 2019 at 1:07am   2 Most recent comment from Max:Hi,To order your playlist, reorganize your publish date of your playlist in the order you want. see video: https://d.pr/v/DtfMc6 juan Fatal error: Class 'Sonaar_Music' not found in /home/happycom/public_html/wp-content/plugins/sonaar-music-pro/public/class-sonaar-music-pro-public.php on line 105Closed MP3 Audio Player Plugin   Updated December 27, 2019 at 1:00am   2 Most recent comment from Max:Hi,Have you installed the 2 plugins ?Instructions to install:1) Install and activate sonaar-music.zip2) Install and activate the sonaar-music-pro.zip The plugins can be download from Sonaar.io > My Ac ... Robey Tidal iconClosed General Help on the Theme   Updated December 27, 2019 at 12:55am   2 Most recent comment from Max:Hi Robey,The icons we loads are from FontsAwesome Library: https://fontawesome.com/I dont think FA has release tidal icon yet. You can submit your request directly to font-awesome here: https://font ... Robey Adding sound to video landing pageClosed General Help on the Theme   Updated December 24, 2019 at 1:32am   3 Most recent comment from Robey:Ah i see.. That's a bummer. Thanks for the info :) GertJan van Schuppen Display blog category name on blogpostClosed General Help on the Theme   Updated December 23, 2019 at 7:31pm   4 Most recent comment from Alexandre Dubois:you are welcome Sidney stream not workingClosed Troubleshooting the Theme   Updated December 23, 2019 at 5:11pm   2 Most recent comment from Max:Ill close this ticket to avoid confusion because of duplication via the live chat. sunam theme errorClosed Troubleshooting the Theme   Updated December 23, 2019 at 5:04pm   2 Most recent comment from Max:Hi,What is your website address so I can check. I cant see your webpage here: https://d.pr/i/wW6DCu Andrew J Lee Can't access my backendClosed Troubleshooting the Theme   Updated December 22, 2019 at 3:23pm   2 Most recent comment from Andrew J Lee:Nevermind, I ended up making a whole new wordpress install. Mike Dewald Application HelpClosed Troubleshooting the Theme   Updated December 21, 2019 at 7:43pm   2 Most recent comment from Mike Dewald:Nevermind.  We are just going to upload our shows manually.   Mike Dewald General QuestionsClosed Troubleshooting the Theme   Updated December 21, 2019 at 3:18pm   2 Most recent comment from Mike Dewald:i fixed it.  The home page has its own separate background color setting.   I found this out when reading the manual lol.  Sorry I will read through all that before asking another question.